Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Merchant Quarters Apartments offer luxury accommodations with free Wi-Fi. Located on Princes Dock, some apartments boast views across The Mersey.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
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Ratings and reviews
7.9 / 10.0
Good(577 Ratings)
100% verified reviews
10.0 / 10.0
Would stay again
Big apartment, balcony, was great.
Nothing
10.0 / 10.0
Good location , good price , shame about the smell
Good location, good size , good kitchen facilities , well kept rooms , great balcony
Bit of a smell of sewers when you entered ??
6.0 / 10.0
it was fine, great location.
The apartment was very spacious. The view was of the city but mainly the car park opposite. Lovely outdoor terrace.
the apartment smelt overtly of air freshner and we realised that the rooms couldn't be aired as the only window was the door to the terrace. The wi-fi was awful and so we ended up going to the hotel next door to work - which defeated the object of staying in an apartment.
8.0 / 10.0
Perfectly adequate
Great location and roomy apartment
Decor a bit tired, could’ve done with a few more mugs and glasses and towels
7.0 / 10.0
Just a couple of nights for our first visit to the new Everton stadium.
Great location for docks, city centre and football.
The bed wasn't very comfortable - far too spongy. No teaspoons or tea towel.
7.0 / 10.0
convenient and comfortable
well located, good basic flat, little tired in parts. Well provided, tea and coffee, washing up liquid, soap and towels etc. Good access and superb location.
bedroom wardrobe doors broken. No obvious means of fresh air except balcony door. could do with more power points. No real access to tv and no wi fi
5.0 / 10.0
Good location. Apartment clean . But very basic equipment. No plug for sink. No cleaning up cloths.
Cleanliness
No hair dryer . No wi-fi despite many request for passwords
8.0 / 10.0
No issues at all
Clean, great location and very reasonable. Apartment had everything we needed
More information about opening the main door to building. It didn’t open when we put code in
9.0 / 10.0
Nice and clean in a great location
Spacious and clean
It’s a little tired and could do with a lick of paint
7.0 / 10.0
Location
Location,
Apartment was okay, bed was terrible, no parking had van didn’t fit in car park.
7.0 / 10.0
Great location but could do with an update.
Great location. Good size appartment and bathrooms. Balcony with view of offices, city and the Strand. All necessary amenities. Great as a base to discover Liverpool.
Appartment was very tired looking, doors and been painted but two different shades which looked cheap. Worktop in kitchen was cracked and marked. Furniture was dated and tired looking. Second room had no blinds so bright lights from multi storey shone through window all night.vey warm but there was a fan to get some air flow.
8.0 / 10.0
Lovely stay, quiet, clean, comfortable and easily accessible
Good location, as my son lives 5 minutes away. Easy to find, clean and tidy.
Only dislike/disappointed and just my personal thing is that there was no milk for a drink in the morning if I had known I would’ve brought my own. But that’s just me.
3.0 / 10.0
Worn & Tired.
Bed was comfortable.
Apartment is tired and worn. No soap in bathroom, 1 toilet roll.
TV worked sporadically due to damaged Ariel connection.
My worst stay amongst many in Liverpool.
8.0 / 10.0
Spacious modern apartment great location
Great location spacious and easy walking into the city
Very warm no opening windows in bedroom .. there was a fan
4.0 / 10.0
Disappointed
Location is good and easy to get into the city.
The apartment was not well cleaned - the floors were generally grimy and there were a lot of long blond hairs around the place.
None of the WiFi networks worked for more than a couple of seconds (on either apple or Android devices). Dead batteries in the remote control made watching TV challenging.
The dishwasher didn't seem to work (lights suggested a water feed issue) and with no plug for the sink, washing up by hand was difficult. With only 1 set of cutlery per person (one knife, fork, plate etc), one wine glass each etc, some level of washing up was needed even for a short stay.
It was incredibly hot - unfortunately the balcony overlooking the road stank of cat urine presumably from the unit next door, so we couldn't open the door without the smell coming in. There were also a lot of cigarette butts and ash on the balcony so previous guests evidently hadn't respected the No Smoking instructions.
There is a fan somewhere by the bathroom/door to the unit with a consistent droning noise and no way to turn it off.
We were only there 2 nights so put up with the above. Any longer and we would have called the owners to address the issues directly.
10.0 / 10.0
Clean,easy access,central
Very central
10.0 / 10.0
Our new go to place
Amazing apartment
Clean and modern 5*
Nothing
5.0 / 10.0
Good location for what we needed.
Location was good
Water stopped working.
Too hot in bedroom.
Only one glass ?
Sticky wooden floors.
Cigarette butts on the floor outside area.
10.0 / 10.0
Am still here ha but absolutely amazing apartment
I absolutely love this property that I keep extending the staff are so friendly on phone nothing a problem I even extend last minute and there ok with it if have availability defo one to come to if looking for somewere local to the docks Gawjus property amd even have a balcony defo recommend
B/a
1.0 / 10.0
Avoid at all costs
Location
On the way up to the property you enter a lift which has seen far better days and feels like a potential safety hazard. From other reviews I can see it has broken down before. You then leave the lift and are met with a stain-ridden hallway on your way to the apartment door. Upon entering the apartment things appear tidy but upon further inspection it is apparent the accommodation is being minimally cleaned and maintained. During our stay we found a dishwasher full of a pool of stagnant yellow water which smelt foul and meant we couldn’t use it. The fridge door and plates/cups were chipped and had not been replaced. In the pricing room area there were large scuffs and marks under the glass table and the blinds were dirty with what looked like dark stains. The tv was stuck in a showroom mode so every few minutes would display screen settings over a large proportion of the screen which meant we struggled to watch anything. To make this matter worse, the tv remote was not working and there were no spare batteries provided when the staff were informed. The accommodation advertises WiFi and yet throughout our entire stay we could not connect to any WiFi and the apartment was a mobile data dead spot even with 4G and 5G meaning neither myself or my partner could use our phones, watch tv or contact anyone easily. Upon checking the balcony which was dirty and the tiles needed cleaning, we found cigarette ends which hadn’t been removed. In the bedroom, we saw dirt on the floor and crumbs near the bedside table which was also damaged with wood splintering and large chunks missing. The throw had two large holes and the pillow was falling apart. The bedroom windows cannot be opened perhaps due to a building safety regulation but there was no fan provided even in the heatwave meaning myself and my partner struggled to sleep. The bed is on wheels which meant it moved anytime you moved or sat/lay on it.
5.0 / 10.0
Lovely apartment in centre of everything near shops and restaurants
Great location
10.0 / 10.0
Love this place
It’s perfect always clean brilliant staff , great location
1.0 / 10.0
Awful
Nothing
Everything apartment was disgusting
6.0 / 10.0
Nice apartment but not top quality because of lack of amenities, small double bed, lighting
Good size, interesting location by museums and Beatles statue,Within walking distance of good restaurants - the Ivy and Bacaro. Good view of the Echo building !
Small things eg fridge turned off on arrival so ice had melted, loo not flushed when we arrived so flat smelt, no mirrors with lights anywhere to help with shaving and make up, no tea towels. One blind in bedroom had no chain to raise and lower. Lift broke during stay- did not know where to report as emergency instructions inside lift.‘Instructions’ for heating, oven and on taxi services, and locality would be helpful plus instructions not to ask for help in Malmaison Hotel as staff cannot help (although did let us up to 6th floor to walk into apartments section and go up 4 flights of stairs.)
10.0 / 10.0
Nice apartment in city
Nice location easy to get in the city nice modern apartments
Only one thing I would change is the bed is very small and mattress is very uncomfortable. No washing mashing
10.0 / 10.0
Nice clean cheap
Very nice value for money but prefer penthouse suit
Bigger Bed
7.0 / 10.0
Great location/ central to attractions. The apartment is a great alternative to a hotel room.
Central to all tourist attractions.
View of the Merseyside river.
2 bed apartment comfortable
Great for family alternative option to hotel room.
No discount for the parking.
Double bed was on the small side. (If I had to be really picky)
10.0 / 10.0
Best weekend ever
Brilliant best Weeekeend forever
10.0 / 10.0
Comforting and relaxing
Did. It have breakfast
Everything was excellent
8.0 / 10.0
Apart from the traffic noise and people working outside the bedroom, overall, the property was nice and comfortable
The property was nice and comfortable
There was some traffic noise coming from outside the bedroom windows and you can hear people walking and talking outside the bedroom window so that may take a little bit hard to sleep at night. It will be nice to get some bedroom curtains to block out the sunlight.
10.0 / 10.0
Best place in Liverpool
Amazing location and beautiful apartment
The bells from the church so early in the morning was a startle but then so beautiful to hear as they ring out across the city.
10.0 / 10.0
Exceptional
Really good value, awesome apartment. Will 100% book again when I’m next in liverpool
N/a
7.0 / 10.0
Good
There is plenty of room and clean & tidy.
Easy access.
No dishcloth or soap in the bathroom, which would have been useful.
The bedroom smelled of stale cigarettes.
Bed very small but was comfy.
10.0 / 10.0
Excellent
Very clean brilliant location very easy to get in
7.0 / 10.0
Overnight Stay
Spacious apartment with majority of facilities. Not too far from the centre.
The bed was extremely uncomfortable and needs changing. The shower head holder was broken, and it could have been cleaner. Nit picking, but no hair dryer.
Would have been nice to be facing the docks.
4.0 / 10.0
Liverpool itself did not disappoint but a damper was put on the surprise getaway for my husband due
The location was perfect a nice walk in to town
Flat well equipped
We wrote an email off to the owner asking for a rebate on our second night as the bed in all my years of travel is thee worst … no mattress just springs! We had to move into the Malmaison hotel next door for the second night …. The lift were not working on arrival that was out with the owners control … the entry door was temperamental that was out with the owner control but the mattress should have been in a dump years ago …. As yet I have had no response from the owner regarding the refund
10.0 / 10.0
Exceptional
The apartment was easy to find, in a fantastic location for what we needed with a car park right next to it. The accommodation itself was clean and tidy with everything you need for a comfortable stay. Staff were helpful, always on hand when needed.
There was nothing we didn't like.
FAQs
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Merchant Quarters Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Merchant Quarters Apartments pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Merchant Quarters Apartments?
We found 7 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, smoking allowed, parking, and tv.
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