Novotel Bali Nusa Dua

Services in the resort were good overall.

There was just the one restaurant, so more options to eat would be better, along with changing breakfast menu daily, as it became quiet monotonous.

Close to the shops

Breakfast: Breakfast was very repetitive — almost the same food items every day. Most of the time the toaster wasn’t working, and they frequently ran out of basic items like takeaway cups, butter, etc. Pool: The pool was poorly maintained and very unclean. There was algae visible in multiple areas. Beach Access: The hotel information states that the beach is accessible, however this is misleading. The beach is at least a 15-minute walk away. With kids, it’s simply not practical. Even from the buggy drop-off point, there is still quite a bit of walking required. Activities & Entertainment: There were virtually no organised activities at the hotel. No entertainment for kids, and the kids’ club felt outdated and neglected. The only yoga session was at 8am, which is not very practical for families — doing yoga at breakfast time doesn’t make much sense for most guests. Restaurant Food: We ordered food from the restaurant several times. The food was average at best. On one occasion, the pizza dough was raw. Overall, the experience did not meet expectations, especially for a family-friendly resort.

Room 5407 was spacious bathroom was luxurious. Added thought of the water cooler in the rooms was a nice touch. Staff were amazing. Breakfast had everything. Beach club ride less than 5 minutes away. Swimming pool

The beach club spot is not a kid friendly or inexperienced swimmers will struggle steep and surges will drag you out. No lifeguard. Location is ok if you don't want to leave Nusa dua area but if you want to get out of the area it's a day trip. Scooter parking for guest needs shade cover.

The room was spacious, we loved the balcony. We enjoyed the food in the restaurant and by the pool. Staff were friendly at the pool and cafe. We enjoyed the pool, and overall a good experience. The shuttle to the beach was a good service.

We had a leaking toilet, this was especially frustrating at night when trying to sleep (even with the door closed it kept me awake at night). The kids loved the pool but we could feel a slime like feeling under our feet and in some places the pool was black. A map in the room would be handy, along with general information. There was construction work that we could hear so wasn't very peaceful, but no fault of Novotel.