ibis Brussels Waterloo





7.8Good
(3,357 Ratings)
"the reception staff quite kindly and professional, the breakfast is good. the room is clean."
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3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Welcome to ibis Brussels Waterloo, your haven of peace in the heart of Belgium’s historical and cultural riches.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Family friendly
Safe
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(3,357 Ratings)
"the reception staff quite kindly and professional, the breakfast is good. the room is clean."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Value and location
No tea or coffee making facilities
4.0 / 10.0
Good location and staff
The cleanliness of the room. Disappointing
6.0 / 10.0
Location, size of room
We were on the top floor and it was really stuffy in the room. In December! We also found blood stains on the sheets, which we changed ourselves after complaining.
8.0 / 10.0
Handy to all the tourist attractions and a grocery store and good food options , Good free onsite parking
7.0 / 10.0
The location was excellent. It was excellent value. The room was big enough and the shower was good
The decor was a bit tired. They didn't make my bed on any of the nights I stayed or take some of the rubbish away. All they did was change the towels. The walls are very thin and on the first night, the people next door were very loud it continued late into the night. There is no phone to ring down to reception to ask them to do something about it
10.0 / 10.0
the reception staff quite kindly and professional, the breakfast is good. the room is clean.
not yet
8.0 / 10.0
Nice budget hotel, nothing special but everything was as expected, clean and comfortable. Free parking, close to the supermarket.
All was good
10.0 / 10.0
Staff were very friendly and helpful. Bar closed at 11.30 pm but there is a mini fridge-bar you can buy drinks from.
People park badly in the car park .
8.0 / 10.0
Great location for Waterloo and visiting battle sites. Parking convenient. Supermarket adjacent.
Parking not guaranteed
5.0 / 10.0
The room was not very clean, there was dust on the floor. The bathroom was not very clean either.
8.0 / 10.0
The hotel was as expected, comfortable and convenient. The staff were helpful and friendly and gave us good advice on where to eat and how best to visit attractions. Parking for our 5 motorbikes was reasonably secure and free.
Everything was fine
10.0 / 10.0
The hotel is in a strategic position for those who want to visit Waterloo and its history and need to reach Charleroi airport in half an hour. Equipped with all comforts, the rooms are basic, as is the bathroom. Very friendly staff, excellent cleaning. The parking is large and free. There is also a supermarket nearby and there are places to eat a very short distance away.
Avrei messo più distributori per acqua, snack o simili.
8.0 / 10.0
Reception attentive especially to book taxi. Parking good when coming by car. Value for money.
Breakfast area a bit cramped. Dark decor. Staff seem to be overworked covering many locations.
6.0 / 10.0
location
towels
food
room
10.0 / 10.0
Clean and quiet
10.0 / 10.0
Really nice place to stay. Staff were very helpful. Very comfortable beds too.
10.0 / 10.0
1st day-Good selection of food but some food was short, may be its because I came late to the dinning area, but i was 10 minutes before closing time and they were packing up, which was disappointing.
However remaining day I went early and it was good.
One night staff member at the desk was asked 1.30am " politely do you have a iPhone charger I can use for 20mins or so, he replied back "no I don't have one ! and i asked again please check if you have one and he replied back shouting with a loud tone voice, don't you understand I don't have one! ( like a barking dog) and the customers drinking alcohol at the bar, looked at him and my self and I replied back OK! I understand and i walked back to my room.
I felt like shouting back at him to shut up that barking dog.
( This person, I do think needs training or he feels insecure with English language and should not be working at the reception desk as customer will not like this type of attitude as I experienced.
This person alone would be rated as VERY BAD ! and please note -- One bad apple would spoil rest!
9.0 / 10.0
Adrian was great fun and amazing in the evening and the staff during the day were all excellent 👌🏾
No tea or coffee in the room
8.0 / 10.0
Good breakfast for standard price. You cannot ask more for the price you pay.
Nothing
8.0 / 10.0
Very clean and rooms freshly decorated
Rooms small
7.0 / 10.0
Location
Small desk and no fridge - troublesome for a work trip of multiple days
3.0 / 10.0
We were explicitly told on check in that breakfast was included and everything was paid in advance, when we went down for breakfast we were asked our room number and ticked off the sheet. No problems. When we came to check out the guy behind the counter said “you need to pay $48 for your breakfast”, errr no we don’t you said it was included last night and never mentioned anything this morning. A heated debate followed during which I was called “dishonest” which I appreciate may have been a translation issue but still. It all left a very sour taste because we wound have gone to a local cafe had we have known that we were going to have to pay for the basic hotel breakfast. The mistake was made by the hotel but we were made to feel like criminals.
4.0 / 10.0
Free parking and English-speaking personnel at the reception are a big plus. Other than that, the hotel is disappointing. Smelly room, poorly equipped (no kettle, no fridge), with clogged drains causing a small flood when you shower.
Smelly room, poorly equipped (no kettle, no fridge), with clogged drains causing a small flood when you shower.
6.0 / 10.0
neighbouring room was in and out of the room all night
courtesy of other guests
8.0 / 10.0
The water flow in the bath and toilet is very weak.
10.0 / 10.0
Very clean and excellent staff
Nothing
9.0 / 10.0
Great section for breakfasy
Nothing
9.0 / 10.0
The staff were all great, very friendly and helpful. The room was excellent: much bigger, lighter and more attractive than expected for the price. Little touches like 5 euro coffee&croissant breakfast were appreciated.
A very minor issue: as a family of 3, we struggled with just one small bin in the room :-)
6.0 / 10.0
only basics available
not even hot water to make tea
8.0 / 10.0
Staff so friendly and helpful! Thank you Jerimy!
10.0 / 10.0
Comfortably furnished room, convenient location, great breakfast, free parking behind was great.
10.0 / 10.0
Great hotel, great staff, room was lovely, exceptionally clean and comfortable.
One small comment, you couuld hear people moving about in the room above very early in the morning....
7.0 / 10.0
Access
Facilities
Location
Staff
Price not including breakfast.
Lighting was not throughout
9.0 / 10.0
It was an Ibis. We did not eat breakfast and the restaurant was was closed in the evening for refurbishment
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at ibis Brussels Waterloo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is ibis Brussels Waterloo pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at ibis Brussels Waterloo?
We found 17 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
