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Golden Lakes Hotel

Top rated by guests
Property building, On site
Property building, Photo of the whole room, On site
Bathroom, Photo of the whole room, On site
Bathroom, Photo of the whole room, On site
Property building, Photo of the whole room, On site
review stars
8.6Excellent
(2,446 Ratings)
"Very clean and modern. Staff very polite and helpful. Room was refreshed with clean towels and toiletries after just one night."
Verified guest
Don't miss out! Price and availability may change
8.6 / 10.0
Excellent(2,446 Ratings)

Hotel in Wallonia, Belgium

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area

About this hotel

Located in Boussu-lez-Walcourt, 27 miles from Charleroi Expo, Golden Lakes Hotel provides accommodations with a garden, free private parking, a terrace and a restaurant.

Amenities at Golden Lakes Hotel

Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Garden
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products

Map of Wallonia, Belgium

city location on map

Available Rooms

$$$$
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Ratings and reviews

8.6 / 10.0
Excellent(2,446 Ratings)
100% verified reviews
10.0 / 10.0
Very pleasant. Would stay here again.
Very clean and modern. Staff very polite and helpful. Room was refreshed with clean towels and toiletries after just one night.
Bit of a maze to get to the room and poor/not much outdoor lighting , particularly on the stairs - a bit dangerous when it was raining!
4.0 / 10.0
Stay for the hotel - Run away for the SPA/Wellness
Breakfast was nice, fresh, consistent and varied. Staff friendly and competent.
Incredibly expensive for what they offer. The room was not ready (sofa bed not prepare because we booked "'last minute" aka 2 hours before arrival) / the massages are soooo expensive for the quality of the service, and the SPA access (55e/pax for 2 hours) is just ridiculously expensive for what you get. We left after 1hour because we were bored - so little amenities. They seriously need to review their side-offer prices. This is completely out of market.
5.0 / 10.0
Deceiving....only spa with extra charge and reservation!
The room was clean and comfortable
We were on our way from driving 1000km and we were explicitly looking for a hotel with a Spa. I had 'filtered' through the search page of google to look for a hotel with Spa and I came across this hotel. I saw that a lot of pictures were promoting the spa and I didn't read in the immediate description and throughout the reviews that the spa is an extra charge. I was definitely looking first if there was a catch! I then booked a non-refundable room that we would arrive to within approximately 2 hours from the highway. I then received an automatic message from the hotel that the Spa is with extra charge AND (!) with reservation!! And this reservation had to be done through a different website. I then saw that there was no possibility to reserve anymore for that specific day. So what is the point of a last minute booking to a hotel with spa?! I then called them to explain the situation and asked for a refund. Because we were able to stay elsewhere for much cheaper if there is no spa anyway. They were not helpful and sympathising at all. They told me they cannot refund (even though through consumer rules, even if its non-refundable, you can always cancel a booking that you made within 24 hours) and that I should have read it better....because apparently under "facilities" (not the main description) it says this: Spa (extra charge). It does not even say that you need to reserve in advance. I find it very guest unfriendly, even when I had explained that we wanted to rest from a 1000km drive and thought it was included. On top of that, I have worked for a hotel for a few years and I know how the system works through booking.com. I know for example that the hotel can cancel a non-refundable, even though it is non-refundable, within 24 hours of making a booking as a "grace period". They could have at least offered us something for being so unclear...
9.0 / 10.0
Higly recommended
Perfect location, great facilities, nice peronnel.
There was a bit of a confusion on the time of using the package spa+brunch. More preliminary explanations could be helpful.
9.0 / 10.0
Very nice for our requirements, would stay again
Location, cleanliness, rooms very modern. Nice hotel
Food in hotel although good had limited choice and was slightly expensive
8.0 / 10.0
Sympa
La situation
2.0 / 10.0
Your reception staff appeared generally uninterested in dealing with our overnight booking.
Your reception staff appeared generally uninterested in dealing with our overnight booking. Directions to room were terrible, The map was useless. We were told Block 4 so we imagined that this was a separate one of the many buildings in your development. We spent far too long walking around the whole development before understanding that by Block 4 you simply meant a room in your complex to which the access was down an outside passageway. Wierd. Parking was not available in the lot next to the room. Lots of electric spaces though! Your restaurant was unable to provide us with an evening meal. Fully booked they said.
8.0 / 10.0
my dogs enjoyed our stay
the property is still new and works still going on
very pet friendly and just on the nature

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Golden Lakes Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Golden Lakes Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Golden Lakes Hotel?

We found 25 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.

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