Sapphire House Antwerp, Autograph Collection
Top rated by guests





8.6Excellent
(2,238 Ratings)
"The staff was extremely polite and courteous. It was my girlfriend's birthday and they brought a complimentary cake for us, and upgraded us to a room with a bath. Thank you!"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Well situated in the center of Antwerp, Sapphire House Antwerp, Autograph Collection has air-conditioned rooms, a fitness center, free WiFi and a garden. Featuring room service, this property also welcomes guests with a restaurant and a terrace.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Electric Vehicle Charging Station
Family friendly
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(2,238 Ratings)
"The staff was extremely polite and courteous. It was my girlfriend's birthday and they brought a complimentary cake for us, and upgraded us to a room with a bath. Thank you!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Lovely hotel , right in the centre of Antwerp , comfortable rooms , good staff , good breakfast also , public car park attached to the Hotel
All good
9.0 / 10.0
The location, room and breakfast
7.0 / 10.0
The selection of wines could have been far greater
If you are going to serve cocktails then please maintain a suitable standard & ensure staff receive correct training, they were far from acceptable. Staff should clean tables as soon as guests have vacated them & not leave them for hours!!!
8.0 / 10.0
Breakfast great although staff unfriendly.
Reception staff not as attentive as they could be, carrying on conversations whilst I waited to ask questions.
8.0 / 10.0
Location, room, comfortable bed
Service at the bar,
10.0 / 10.0
The staff was extremely polite and courteous. It was my girlfriend's birthday and they brought a complimentary cake for us, and upgraded us to a room with a bath. Thank you!
10.0 / 10.0
Absolutely everything, it was super close to the citycenter. But still in a very quiet neighbourhood! The rooms were comfortable, very clean and the staff was very friendly!
That we didn’t book a longer stay
10.0 / 10.0
Excellent breakfast, great location, quiet, beautiful spaces
Bed a bit soft
8.0 / 10.0
Lovely room and dining area / lounge. Fantastic entrance hall and a real wow factor from the outside. Breakfast was lovely and the room was fab.
Bed was a little too firm and there was a few flies around the apricots and prunes at breakfast. Maybe a cloche would be an idea
10.0 / 10.0
Beautiful and historic
10.0 / 10.0
Beautiful property. Fantastic location. Staff were very friendly and helpful.
9.0 / 10.0
The design
9.0 / 10.0
Loved the room and breakfast, location is excelent staff amasing:)
Nothing
10.0 / 10.0
Everything
Nothing
4.0 / 10.0
Good location in town centre. Personnel at reception could not do enough but rooms were still being cleaned. There were apparently a few groups staying. Viking tours, musicians etc. The staff were overwhelmed but still kept their smiles going whic h was really nice. Good sized rooms. Clean. Great bathroom. Breakfast times were good. The tuna salad which I ordered a few times during my stay was good and fresh. Receptionist were knowledgeable and very helpful for any query.
Breakfast. I went at different times between 8am and 10am. Each day there were plates, bowls and/or cutlery missing. Well, they weren't. Food items were present or 'being replaced' haphazardly. And nothing was kept cool. Butter was absent the first morning. 2nd morning served on a large plate with one knife, 3rd morning plate got a cover. 4th, there was also 'margarine'. Butter knife was by 9am was filthy, sticky. Same for jam containers. FIlthy. Coffee machine was temperamental. So was the buffet. A desperate excuse for a 'restaurant'. All in all, a very sad place. Food itself was mediocre, a one-star experience. Will never use that company again. The whole food experience was sad and especially in the heat of summer, very unhygienic. oh, and check the knives and forks on the tables, they were also patchy, to say the least.
9.0 / 10.0
Big, comfortable rooms and nice staff.
Buffet breakfast is too expensive.
8.0 / 10.0
Spacious room, nice restaurant/ bar. Excellent breakfast . Nice service
When selecting the room type we were particularly interested in a bath tab. This was in the picture for selected room type, and came at a price , but it was not there. The mattress was quite old/ uneven. The sound isolation with a street was poor and, unfortunately, tourists or, perhaps local teenagers were celebrating something loudly till 4 am, take along ear plugs.
9.0 / 10.0
I love the fact, that the parking is accessable via Hotel.
Location is perfect, rooms nice as I remembered it from my last visit.
They extended the gym that was already great.
I received a personal note written by hand, as it was my second stay in the hotel.
The hotel changed the concept of the breakfast (I was there 2 years ago)
It is now a buffet, that you find in all other hotels.
9.0 / 10.0
Elegant, welcoming, convenient location
pls check linens...my bath towel had a hole in it...
10.0 / 10.0
Beautiful old property with incredible original features renovated impeccably.
There wasn’t anything we didn’t like!
7.0 / 10.0
Location
Room
Staff
VERY limited gluten-free options. No cereal. No pastries. Nothing labelled. On asking staff most had no idea if the item contained gluten and looked puzzled.
9.0 / 10.0
Stayed end-April, so not high season, and Sapphire House was good value. The road to the entrance was under construction whilst we were there and the hotel made every effort to avoid disturbance to our stay. The old building is tastefully refurbished with lots of rooms to relax after a days sightseeing. Rooms were nicely appointed with comfortable beds . Staff were friendly and professional. Many cafes, bars and restaurants within walking distance. Loved our stay in Antwerp and at Sapphire House.
9.0 / 10.0
The room was large and having a tub and a shower was a great pleasure… would have loved to give it a 10 but the construction is a large obstacle to getting to and from the hotel. The staff was absolutely fantastic!!
The construction in the area that is beyond the control of the hotel
10.0 / 10.0
The bar was excellent. Great attention to the fact that I traveled with a dog. very friendly staff.
nothing of note
9.0 / 10.0
Loved the styling and service. Very friendly, also great that we could bring our dog.
Everything was great!
10.0 / 10.0
Breakfast
No
6.0 / 10.0
centric, clean, nice lobby bar
Small reception, long waiting time, always people waiting for their turn. also a surprise was an Obligatory 100 Eur per day (!!!) deposit, although they took the credit card as a guatlrante... this is pretty, I would say, disrespectful, both for a 5* hotel and when you are not notified in advance.
Pretty small room for 25 sq. meters, I strongly believe it was smaller. 6 or 7 by 3 meters max, so 18‐21 sq meters tops (room 306, please confirm if someone seemed the same). The room doesn't even have a wadrobe, just some open shelves and open hanger just by the bed (!!!).
Very bad sound isolation, I heard some kids all the mornings very clearly as if I had a window opened - it was closed, and I could clearly hear the neighboring room.
The staff doesn't know about their own hotel, I asked the receptionists for a shoe cleaning machine - they said they didn't have one, it appeared to be at -1 floor near the restrooms, but I only found it the next day...
10.0 / 10.0
excellent facilities, had a wonderful aroma around the building, staff couldn’t do enough for you & fantastic location
10.0 / 10.0
We had an amazing time here, after a nightmare booking at another property we ended up last-minute booking to stay here and we had an incredible visit. The hotel is perfectly situated, the staff is super friendly and knowledgeable, and it’s super clean and very beautiful.
10.0 / 10.0
Healthy but also very tasty beakfast. Wonderfull athmosphere in a beautiful building and no posh or showing off like in some other 5 star hotels in Antwerp
Valet parking was not available and would certainly help a lot
9.0 / 10.0
Great location, excellent hotel and facilities, lovely comfortable room.
N/A
9.0 / 10.0
Great plant based restaurant, top quality ! At least this hotel pays attention to sustainability, not in just the towels. Nice staff and good location.
Nothing .. all good !!
8.0 / 10.0
value for money and location and good staff
Lack of a city view
7.0 / 10.0
This hotel is nice. Interior looks interesting. Location is perfect. It is near the center, but the place is really quite.
Comfortable bathroom, good bed. The room was spacious and had a lot of shelves and drawers for clothes.
This hotel is for animal lovers. If you have allergies, then this is not for you.
There were too many people on the breakfast, so we needed to wait a half hour for having place.
Rooms are dusty. Very dusty.
One day the entrance door in the hotel was broken, and it was extremely cold in the restorant.
8.0 / 10.0
Very friendly and helpful staff.
Great location.
Nothing.
8.0 / 10.0
Location
Nothing
9.0 / 10.0
Building, rooms and location are very perfect! Easy to come by care and you can park directly underneath the hotel! Staff is very friendly and helpful!
Our stay was perfect, but I don't like to be forced to eat plant based breakfast where you have to ask for 'normal' cow milk... Let those who want to be woke, woke but don't force it on me...
9.0 / 10.0
Very nice hotel near the center. The restaurant is a mandatory visit
The power of the shower was not strong enough
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Sapphire House Antwerp, Autograph Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sapphire House Antwerp, Autograph Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sapphire House Antwerp, Autograph Collection?
We found 25 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
