Holiday Inn Express Cleveland Airport - Brook Park by IHG
Top rated by guests





8.4Excellent
(145 Ratings)
"Clean, convenient and close to destination"
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Holiday Inn Express Cleveland Airport - Brook Park by IHG is located in Brook Park, within 7.2 miles of Westfield Great Northern Shopping Center and 8.9 miles of Cleveland Metroparks Zoo. Built in 1981, this 2-star hotel is within 2.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Accessible Parking
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(145 Ratings)
"Clean, convenient and close to destination"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
The room met my expectations and more.
I didn't care for the cable service. I was unable to watch any prime time shows.
3.0 / 10.0
Room dated but clean
Pool closed but web site and info app said it would be open Jan 1. Also charged an extra fee because “third party would not cover it”.
10.0 / 10.0
Clean, convenient and close to destination
All good
9.0 / 10.0
It was close to the airport
9.0 / 10.0
Fast , convenient
At breakfast buffet, staff did not keep up with items that were consumed and replace them as new guests came
down for breakfast.
8.0 / 10.0
Good location, very friendly staff.
Egg white omelet was good but lukewarm. Sausage, the same. Breakfast cold by time I fixed coffee.
Also, most hotels in this price range now offer better TV service in the rooms. TVs w apps to use like Netflix.
7.0 / 10.0
Beds were comfortable
Still waiting for a deposit refund taking far too long
8.0 / 10.0
Solid breakfast, beds comfortable, overall the facility is clean.
A bit pricey for what you get.
9.0 / 10.0
We stayed here for a concert, fairly easy to get in and out of. With a HIE, you're not expecting much but we thought the rooms were nice and spacious, the bed was very comfortable, and the extra room on the vanity was a nice touch.
N/A
1.0 / 10.0
Refused to allow me to cancel my reservation nor send me to a party that could
8.0 / 10.0
Location, cleanliness, breakfast, convenience
Too warm in room.
10.0 / 10.0
Extremely friendly staff. Hotel is very clean and room was clean and comfortable. Free breakfast was very good variety.
Parking lot view from room
6.0 / 10.0
nice dark out windows for taking a nap in the afternoon, good business center for printing boarding passes
wish we could have checked in earlier. we sat in the lobby quite a while waiting - maybe a clean room was available had they looked harder.
8.0 / 10.0
I'm going with 8 out of 10. The hotel is very close to the airport. It's clean and comfortable and the people were very nice. Not the quietest place (not a big deal) and not the greatest in terms of places to eat nearby (unless you like Bob Evans). But I'd certainly go back.
A little noisy, but not horrible. Except for Bob Evans, expect to walk at least a half-mile for food. And don't expect anything particularly nice.
6.0 / 10.0
Juice available and coffee - but limited options
Breakfast was limited and mediocre - cheese omelet and sausages only cooked breakfast options. disappointing to see so much single use plastic -knives, forks, cups etc
10.0 / 10.0
-The team : Welcoming, explaining all amenities (if ee would have known before arrival , we would have use the shuttle (24/7).
-Free parking
- The pool (to relax, it’s not an olympic pool)
-Close to airport
May be better Windows (room was close to road), but we all slept comfortably.
10.0 / 10.0
Honestly, I loved everything about this hotel. From the location all the way down to the pool and parking, everything was great!
Nothing, not 1 thing
5.0 / 10.0
Beds sheets TV and bathroom were all ok and good for a short stay
During the middle of the night, someone kept on trying to call our room phone and every time we’d pick up, they would hang up. Front desk did not care at all and just told us to wait and see if it happens again. Either way, good area for just a short stay near the airport and all.
9.0 / 10.0
Breakfast had a great selection of hot and cold items. Hotel location is conveniently located near airport and major highway. Also close to many attractions in Cleveland.
Shower drain was slow.
10.0 / 10.0
The lady that checked me in was very friendly and accommodating. I wish I would have got her name because I think she deserves special recognition for her high level of customer service.
I had no issues.
5.0 / 10.0
Location and staff was amazing
The bathroom was in much need of deep cleaning and possibly upgrade. The pool and pool area was gloomy and not clean. For the price I was very disappointed.
7.0 / 10.0
I thought the staff was amazing! Very funny and good natured.
The beds were not the beds I’m accustomed to when I’m at a Holiday Inn. Not soft or comfortable. Also, the tile leading into the room was dirty. Looked like it needed a good mopping.
8.0 / 10.0
Staff was Awesome and you had a great breakfast choice. Did like the fact that the hotel was secure and you needed room key to enter at other doors.
My 1st impression when I came into the hotel was it smelled horrible. Then when I got to my room the room was clean but there was a musty mildew smell. I only hope I don't get sick from that.
The one thing is the deposit was over priced. I can understand $100. But $200 is a bit steep. I usually stay in Independence or sometimes Middleburg Heights and the hotels are clean and no smells.
I don't think I will be back at least not this location.
4.0 / 10.0
Parking was okay.
Air conditioner worked fine.
Horrible smell in the hotel hallway!
The rug in the room is very dirty, dampy, smelly. Not enough towels in the bathroom; one soap!
3.0 / 10.0
received one not the other
we had to pack up the 2nd night at 11:00 pm due to a mushroom growing in our room!!!! the 2nd room had a shower dripping all night, we had called the front desk after midnight due to a vehicle engine running for over 40 minutes keeping us up along with the shower
9.0 / 10.0
Great location for my stay. The staff was very helpful and friendly.
N/A
10.0 / 10.0
Clean and friendly staff
Only had 1 elevator and my room was at the opposite end
10.0 / 10.0
The bed and pillows were excellent
5.0 / 10.0
Nothing
Ground floor rooms have bad smell of septic tank
Breakfast was not appealing
6.0 / 10.0
The room was nice.
The noise insulation is poor. We could hear the children next door fairly well. The breakfast savory items & Danish pastries were horrible. The people who made them most likely never tasted them.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Cleveland Airport - Brook Park by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Cleveland Airport - Brook Park by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Cleveland Airport - Brook Park by IHG?
We found 19 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
