Home 2 Suites By Hilton Indianapolis Northwest
Top rated by guests





9.0Outstanding
(232 Ratings)
"Clean & Friendly
Very nice to my kids"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Located in Indianapolis and with Indianapolis Motor Speedway reachable within 10 miles, Home 2 Suites By Hilton Indianapolis Northwest has concierge services, non-smoking rooms, a fitness center, free WiFi and a shared lounge.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Fireplace
Outdoor Cooking
Smoking allowed
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.0Outstanding
(232 Ratings)
"Clean & Friendly
Very nice to my kids"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Clean & Friendly
Very nice to my kids
Breakfast was to good
5.0 / 10.0
Location
Was dirty
10.0 / 10.0
The property was clean. The staff were so kind.
10.0 / 10.0
Amazing experience all-around. Room was exceptionally clean and looked great. Easy check-out and solid breakfast. Cheers to your staff for the hard work!
I wasn't able to configure the contactless/phone check-in that I got an email about. It's no worries as the check-in in-person was a breeze. Was likely user error on my part, anyways.
10.0 / 10.0
Clean
Nothing
10.0 / 10.0
The room was amazing . The only complaint would be the sliding door in bathroom .
Longer breakfast hours would be nice .
9.0 / 10.0
Food was fresh
Waffle maker was working correctly.
10.0 / 10.0
Genesis was extremely friendly and helpful.
8.0 / 10.0
It was clean
I was on floor 3 it was nosey in the am could hear everything going on in the halls cleaners loud guest loud Even at night
10.0 / 10.0
Comfort, layout, location
Increased price
10.0 / 10.0
Nice and clean
Nothing
10.0 / 10.0
Extremely clean, safe location, secure, personable staff, close to food, and very comfortable stay.
Nothing negative to report
7.0 / 10.0
the cleanliness and staff was nice
temperature of the water was hard to control. either really hot or cold.
9.0 / 10.0
Breakfast was nice
pool was cold at first and then the lock didnt work and we couldnt get into pool
10.0 / 10.0
The location was great. So many places to eat and shop. The hotel was very clean. The breakfast was great. The staff was very friendly.
1.0 / 10.0
It was close to the hospital for surgery
The room was dirty the sofa bed was visibly soiled with yellow stains and there was waste material all over it. I called the desk and asked for a new mattress topper and linens and I was informed I would have to bring the dirty mattress downstairs to get new linens . This was not acceptable!!
10.0 / 10.0
The decor
The price of a Pepsi and the attitude about my Hilton points.
8.0 / 10.0
The comfort of the room.
Every Home2Suites my wife and I have stayed at, all of them offer Coffee and Tea for 24 hours.
Indianapolis Home2Suites does not offer coffee or tea 24 hours. My wife and I are both retired. My wife from the NYC Board Of Education, and myself from the NYPD, we love our coffee. Coffee and Tea is only offered at breakfast time from 6am to 10am. Also, cranberry juice, orange juice, or any other juice offered during breakfast, is not available until 7am. So like my wife and I who were up to have breakfast at 6am so we can get back on the road to head back home to Henderson, NV after visiting our son in NY. We would have to wait until 7am to have cranberry juice. We stopped at a Love’s gas station and got cranberry juice.
1.0 / 10.0
The hotel was clean and the room was nice. I have no complaints about the facilities at all.
The staff member that checked me in whom I found out later is the manager was extremely rude and seemed as if he had no idea what he was doing. This caused my check in process to be longer than it should have been. My total for the transaction (including $40 incidental) was $202 I ran my card it was approved. The manager said the transaction didn’t go through. I know that I saw approved on the pinpad so I told him that I would check my bank account to make sure payment went through before allowing him to charge my card again. After checking my bank account the transaction for $202 was definitely approved. The manager insisted that he would need to charge my account again for the $40 incidental fee which would fall off anyway at check out. I agreed the payment went through no issues. I received my keys and went on with my day. A few hours later I received a notification from my bank that my account had been charged an additional $169. Once I got back to the hotel the same manager was still there at the front desk. I asked him about the additional $169 charge, he immediately started to yell and state that he has nothing else to say to me. Instead of escalating the situation I just went to my room. It was an extremely frustrating encounter and put me in a bad mood the rest of the night. The way that man spoke to me was extremely disrespectful and definitely was not called for I was merely trying to understand what was going on. It was evident he was not equipped with the skills to properly explain it to me or he didn’t understand himself so he immediately resulted to being loud and belligerent, he did this in front of my child as well.
10.0 / 10.0
The staff and room were great.
5.0 / 10.0
Spacious modern room, working infrastructure, good breakfast, good location, and free on-site parking.
Despite repeated requests addressed to the hotel staff through the reception (even several times a day) for the entire stay, no one came to clean the room, change towels, replenish amenities, or remove the garbage. The pool and fitness room were only open during the day when we were at work and closed after hours, so they were practically unusable.
10.0 / 10.0
Best night sleep
8.0 / 10.0
The hotel was very nice. Very clean. The pool was nice, the breakfast was great with a large variety to choose from. The beds were comfortable, the rooms were spacious.
We had a huge issue at check in. They couldn't find my reservation. Told me that I'd have to work it out with booking.com. I spent over an hour on the phone with booking.com and had to talk to 3 different people, all to find out that the hotel did in fact have my reservation, they just had my name reversed on the list so they couldn't find me. I feel like if they had maybe put a little more effort into looking for me, it would have saved me a ton of time and stress. Between the front desk and booking.com, I spent over 2 hours in the lobby of the hotel, trying to figure out why no one had my reservation. Once it was figured out, they were very nice and accommodating.
1.0 / 10.0
Horrible
Everything
3.0 / 10.0
Lobby looked nice
Broken tile on floor in room, old bed uncomfortable hurt my back, room wasn’t very clean, only scheduled maid service, no free Wi-Fi for all guests, additional hold placed on card when paid for room in full, breakfast was lacking in variety and not fully stocked each morning, fridge in room wasn’t working right and wasn’t keeping food/drinks cold.
9.0 / 10.0
We liked the breakfast. The room is clean and big enough.
10.0 / 10.0
Everything was great.
Elevator was broken.
10.0 / 10.0
It was a really nice looking hotel and the staff was very nice!!
There was nothing bad about the property!
7.0 / 10.0
The staff was great. Room was comfortable.
bathroom doors don’t lock.
10.0 / 10.0
The staff was absolutely wonderful!
Pool temperature was a little cold.
10.0 / 10.0
It looked new and just fancy
Nothing it’s was amazing
9.0 / 10.0
This new Home 2 Suites by Hilton hotel formula is a winner, the rooms are spacious, well equipped, the architecture is pleasant, the breakfast is a notch above the competition. All is well.
Quite frankly there is nothing to reproach to the hotel at this facility.
10.0 / 10.0
Very clean and near destination
Very cold but appropriately so for the weather outdoors
7.0 / 10.0
They couldn’t keep the breakfast in stock and also was running out of plates.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Home 2 Suites By Hilton Indianapolis Northwest. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Home 2 Suites By Hilton Indianapolis Northwest. Enjoy the water!
Is Home 2 Suites By Hilton Indianapolis Northwest pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Home 2 Suites By Hilton Indianapolis Northwest?
We found 24 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
