Hotel in Midtown, NY
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Amenities at Sanctuary Hotel New York
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Gym
Wheelchair accessible
WiFi/Internet
Parking Available
Laundry services
Family friendly
Contactless check-in/out
Cleaning products
Map of Midtown, NY
Available Rooms
Things to know
Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.House rules
- Pets allowed, fees apply
- Kids allowed, fees apply
- No parties or events allowed without prior approval, fees apply
- Must be 25 or older to rent
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Vogo
Ratings and reviews
9.2 / 10.0Outstanding·Apr 2026
The hotel was great except the view out of the windows I was in room 411 and the view was a wall and the room was so dark.
8.4 / 10.0Excellent·Apr 2026
All the people were very nice including desk and bellman. The lobby is pretty. Rooms are small but it’s NYC. Breakfast buffet is cheap motel level (for $25/person albeit $25/room discount that doesn’t include day of departure —what???)“Facilities fee” came as a surprise Parking arrangement expensive.
10.0 / 10.0Outstanding·Apr 2026
Was my second time here and the 1st one was soso.. But i already thy others and for the price i decided host my stay here again cause i think is exceptional between others
5.6 / 10.0·Apr 2026
This supposed Boutique 4* is more like a standard run down 2* even by lower NYC standards. It has the thinnest walls of any hotel ever experienced where people are literally in your room and noise continues all hours of the night. Cramped poorly laid out rooms that feel like dungeons are one thing, but further, too many aspects of the room advertised on Agoda is not the room you get. Whoever is listing this place on third party sites needs to review and correct flagrant misleading of consumers, and per the hotel itself, this is a constant issue. The listed amenities are a fantasy, the actual square footage is a fantasy and be ready to pay a destination fee that is not listed by the hotel on this website at any point, in any small print. Agoda itself agreed with this exclusion of legally required disclosures, yet the hotel management stated they could not pick and choose when to refund these- this despite the proof of the absence of disclosure on the website even at checkout. So while Agoda blames the hotel listing agent and the hotel blames Agoda, you waste your vacation on the phone trying to argue Federal law.
During this stay, there was very little sleep possible one night due to thin walls and literally zero sleep possible for another night due to electronic glitches in locking guests out of rooms which led to an all night endless noisy conference and comings and goings with banging in the hall with walkie talkies and tools and long conversations through the night...no concern for fellow guests. This may have been an unavoidable fiasco due to an emergency for the hotel, but the first thing that should have been done was to offer the few rooms next to this nightmare of drilling and all night noise a FULL refund for that night, not being told "other guests didn't complain" which was shocking and inaccurate. At every junction, statements like this made trust in this establishment lost, because they assumed guests don't speak to guests.
On a positive note, the manager took the time to listen and partially deal with some concerns on checkout day, in the form of a partial refund for one night, and promising to at least follow up with the "hotel partner" that Agoda used to book this, in regard to destination fees, albeit refusing to refund them via the hotel. By then the two day horror stay had already ruined the trip, but I appreciated the time taken to review all the concerns and make a gesture of good will, insufficient as it was in light of the events of the previous evening. Hopefully the other company individual responsible for listing this establishment on various third party sites will get their act together and correct all the listing errors such as imaginary bathrobes and coffee makers and ensure the destination fees are divulged, per law.
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Top rated by guests
Perfect for a quick get-away
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