Radisson Hotel & Suites Amsterdam South

Facilities in room generally good

Despite asking, no refill of toilet paper and coffee machine broken

the room was a nice size and clean.

the ipad in the room was a waste of time, i asked for a dressing gown and dental kit and nothing arrived, we ordered food to collect downstairs and it didn't work and when we went down to the bar/restaurant was told no order had come through and they were too busy to make any more food (approx 15 people in room) and told to order uber eats, asked for help regarding a phone charger and was dismissed very rudely by the man at checkin, they were aware that we had no luggage as our suitcases had been held at the airport due to a cancelled connecting flight.

nice big hotel. Rooms very comfortable and clean. breakfast was good but not exceptional. advisable for business and pleasure. You can reach the city fast enough.

somewhat noisy with the airplanes. We had to wait pretty long at checkin.

The hotel is a little way out of town however is extremely comfortable with good services and facilities and helpful to have free washing facilities.

Nothing

Upon our arrival at the hotel, we immediately noticed that the room had not been cleaned. There were drawings on the walls, white stains on the doors, cabinet doors, walls, and furniture. Coffee stains and food splatters on the walls, and brown stains in the shower. Sticky fingerprints on every door and glass marks on the nightstands. Based on this, it was easy to assume that the overall hygiene of the room was not at a very high level either. I went to request cleaning right away, and we were asked to leave the room while it was being cleaned. A short while later, we were told the room had been cleaned, although it clearly hadn’t been cleaned at all. At that point, I asked for a room change, but that wasn’t possible since there were no available rooms. The situation was eventually addressed by calling the manager and the cleaner back to the room. The manager came first and told us that they did not have the necessary cleaning equipment for this type of cleaning. I asked for a cloth so I could clean the room myself and finally start enjoying my vacation, which I had booked for my birthday. The cloth was not provided; instead, the cleaner was called back in. She wiped one door and one table a little, then asked what else needed to be cleaned—although she’s the cleaner and we’re the guests. For the rest of the stay, we basically tried to avoid touching anything, as we didn’t know what was clean and what wasn’t. We both ended up getting sick during the stay. We had booked the most expensive room to make the most of our holiday, but we feel that this did not happen. We also heard a few other guests complaining about poor cleanliness. We would like to request some form of compensation for this.

I stayed for almost 2 weeks and I liked the overall stay. Thank you very much.

Nothing.

Great room with small perfect kitchen Super bathroom Bed was amazing

Location

Quiet. Nice staff Good breakfast

A long way from public transport. If raining you would get very wet The rooms only cleaned on request despite being expensive