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Fenham Hotel express

Nearby landmark, Restaurant/places to eat, Neighbourhood, On site, Supermarket/grocery shop

Lobby or reception

Lobby or reception

3.0

(70 Ratings)

"Incredibly basic but amazing value for money. I stayed for 1 night to participate in the Great North Run"

Verified guest

Don't miss out! Price and availability may change

3.0 / 10.0

Hostel in Newcastle upon Tyne

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

About this hostel

Featuring 2-star accommodations, Fenham Hotel express is located in Newcastle upon Tyne, a 17-minute walk from St. James' Park and 1.6 miles from Newcastle Train Station. The property is around 1.7 miles from Theatre Royal, 1.

Amenities at Fenham Hotel express

Kitchen or Kitchenette

Internet / Wifi

Parking

TV

Family friendly

Free parking

Map of Newcastle upon Tyne

city location on map

Nearby attractions

Beamish, the Living Museum of the North

National Trust - Cragside

Tyneside Cinema

St. James' Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

3.0

(70 Ratings)

"Incredibly basic but amazing value for money. I stayed for 1 night to participate in the Great North Run"

Verified guest

Don't miss out! Price and availability may change

$$$$

3.0 / 10.0

Hostel in Newcastle upon Tyne

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

Map of Newcastle upon Tyne

city location on map

Nearby attractions

Beamish, the Living Museum of the North

National Trust - Cragside

Tyneside Cinema

St. James' Park

Available Rooms

About this hostel

Featuring 2-star accommodations, Fenham Hotel express is located in Newcastle upon Tyne, a 17-minute walk from St. James' Park and 1.6 miles from Newcastle Train Station. The property is around 1.7 miles from Theatre Royal, 1.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

TV

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

3.0 / 10.0

(70 Ratings)

100% verified reviews

1.0 / 10.0

Disgraceful

This is the worst hotel that I have been to my whole life. It is my humble opinion-suggestion to Booking.com that if you continue to work with hotels like this, your reputation will become tarnished. This is just my suggestion as a humble citizen.

We were greeted with someone who came on behalf of the employer he came in his underwear, he was half naked which is very inappropriate; i had my children with me, I came with my family. Secondly, the code that he gave me over text message for the main entrance was completely wrong, we waited a long time outside, about 10 minutes. (I have proof) Thirdly, in our room, the smell was foul, bedsheets and duvet were not clean, some were even covered in mucus and at night it was very noisy.

1.0 / 10.0

Do not think its a booking.com .should use this property

Guy who let us in and told us about place

Poor safety... lose Electrical socket..no lockers or some place so store luggage.no soap in toilet.shower room very basic....

1.0 / 10.0

Bad ...hows this on your booking.com. site ?????

Cheap

All most every thing. lose eletrical fiting no lockers for stuff .no soap in toilet .not very clean....m

1.0 / 10.0

Scam scam scam

Could not get in the building and the owner is just screaming people for their money, so had to book some where else and have not had no a refund, stay away lady’s and gentlemen

Owner is a conman just gets you to pay you turn up and you don’t get into the property and you don’t get a refund, stay away it’s a scam

1.0 / 10.0

Very poor and unhygienic not happy at all.

N/A

First of all it took us 30min just to get inside due to no caretaker. The facillity were poor and me and my children were discussted.also were not able to have a shower due to freezing cold water.didnt have basic things like kettle and microwave.tv was also broken and the bed had broken springs.couldnt sleep all night very poor.nothing had been cleaned even the duvet stank.i would like to get my money back due to our holiday ruined.

1.0 / 10.0

I had a very pathetic experience

nothing

I had a very pathetic experience there. My train got cancelled because of train strike and I reached there at 11 pm. I kept on knocking and calling the hotel but no one picked up the call and no one opened the door. I tried the code given on the booking email but the door didnot open. Although I had my booking done a week ago. I was standing alone in midnight outside in the street and I didnot have any place to go. Then I booked another hotel Grainger hotel that was nearby. Luckily I got the room within that time and I booked it. This is so unprofessional and unethical.

1.0 / 10.0

Avoid this place at any cost

Nothing at all.

They said the check in is from 2 o clock instead of 11 and i had to wait until 5 o clock to get into the room. The room was dirty, no heating at all, i could see my breath in the room. They were very rude and asked 80£ for the week... The bathroom was dirty, toilet even more dirty...

4.0 / 10.0

Disappointing

There is no hot water, we could not bath and no one answer to our request. There was nobody to attend us , was put in a room i did not choose and paid for. i selected and paid for a room of 2 people but was put in a room of 6 as they said that was the available space, if not for the late arrival of our flight, would have neglected this and look for a better place for the night. it was a worst welcome experience on our first day arrival to Newcastle.

4.0 / 10.0

Disappointing

Nothing

The rooms need serious renovation

1.0 / 10.0

Bad

Pffffft where to start. What a commotion. Turn up £20 deposit cash only. No cash machine near have to get back in car after a torrid drive across in the rain. Wrong codes for door wrong keys, ended up leaving all clothes and bags in car and having to leave room door unlocked so we could actually get in as the key didn’t work which wasn’t very pleasing. Won’t be going back room dirty, sheets had blood on was hoping for breakfast in the morning me and my friends were looking forward to a steak bake but no steak bakes Shame :( premier selling prime for £10 ruined the trip even more.

1.0 / 10.0

Bad

Old man Scott man 2 day smoking room no good

5.0 / 10.0

It served the purpose of having a roof over my head.

It served the purpose of having a roof over my head for the night, and I was grateful that the owner was responsive to my messages and phone calls. It was also quiet enough to sleep through the night.

There wasn't a sense that it was a place that was looked after, and would look after you. There were some things missing: like soap in the bathroom, and the room had a kettle and tea but no mugs to make it in. The heater in our room wasn't working.

1.0 / 10.0

Very disappointing.

nothing. they did not allow me to check in as I had got lost in Newcastle town. I arrived around 9PM, they had sent me the pin to get inside through text earlier in the evening but when I got there, the pin did not work and nobody would answer the phone I got stranded in Newcastle for night. Very disappointing.

the staff, the way they have not even responded to any of my complaints or letters I sent them.

8.0 / 10.0

Very cheap but value for money

Incredibly basic but amazing value for money. I stayed for 1 night to participate in the Great North Run

A receptionist in the building & a separate room to make tea in or to have something to eat

2.0 / 10.0

It was a very unpleasant experience. This is by far not a 'hotel'. It was the first time on my backpacking trip

The price and the shower.

There was no reception (I didn't know it in advance). I waited outside in the rain and cold for half an hour before an other traveler let me in, then I waited for 1.5 hours sitting on the stairs. I hadn't got the codes and information because I booked last minute. I shouldn't have done it. The house was very neglected and the room stunk like smoke, the window was nearly broken so it was cold and I just felt very unsafe and uncomfortable.

1.0 / 10.0

Bad

Not refunding my money, I couldn't even stay there. Drunk people Poor service

3.0 / 10.0

Poor

Cheap. No trouble Toilets are clean. Even shower is small but clean

Very dirty room. Very smelly no kitchen

7.0 / 10.0

Good

Location.. easy access to the town and to the GNR start.. Good group staying in the dormitory. Even though strangers .. respectful of each other .. would stay again .. showers good , clean

Just found the bed slightly uncomfortable ( stiff back when I got up .. however slept reasonably well

3.0 / 10.0

Fairly basic and rough, even for a hostel.

Crowded with one chair in room of 9 people. Drink facilities in bedroom, not seperate.

5.0 / 10.0

Good for a night or two, get what you pay for. staff weren’t present at all but were happy to solve my issues via phone

When I had an issue with the shared room, I was able to be moved to another room after speaking with a staff member on the phone which made a big difference

There was never any staff there and no one was ever at reception. any issues or questions I had required me to call their phone number but sometimes I would have to call twice for an answer.

1.0 / 10.0

Deposit promised but not returned

The place itself was what you'd expect for the money you pay. Literally somewhere to sleep. Checked in and got keys with no issues.

Hotel told me on the day of checkout that I'd get my deposit back by midday that day. That was 19th June and I'm writing this on July 4th. I haven't heard from them since and still don't have my deposit. No answer to calls or texts.

1.0 / 10.0

Worest worest worest

Worest

Everything

3.0 / 10.0

Cheap but not clean

The price

This hostel didn't meet basic hygiene standards! There were trip harzards (buckets) near public toilet at top of stairs, stale old chips and forks stuck in radiadors near beds!? And no receptionists/onsite staff, it's self check in and self checkout with codes, which is pretty unsafe, especially if you were a woman. Plus they gave me the wrong code and when I rang up their head office there was an attitude as if I was an annoyance rather than a customer. The room was dusty and the sofa was dirty looking. No soap in the bathrooms either, so no way to wash hands properly and no towels so had to stand and wet dry after the shower. I know the saying goes 'cheap and cheerful', but I've stayed in much cleaner hostels in England at similar prices. I've also stayed in hostels in deprived parts of South America and Asia which had better hygiene standards, better customer service and basic facilities such as towels and soap!

1.0 / 10.0

Bad Experience

I had a terrible experience with the hotel. It's the worst so far.

Everything

7.0 / 10.0

Cheap, just needed a place to sleep for the night with no frills, did the job.

Cheap, staff were friendly

didn't know about deposit till after i'd booked

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