Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsInternet / Wifi, Parking, TV and more
About this hotel
With a plasma TV in each guest room, the Grainger Hotel is just a mile from Newcastle’s vibrant center. It has a 24-hour front desk, a relaxed lounge with Sky TV, and a games room with billiards.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
With a plasma TV in each guest room, the Grainger Hotel is just a mile from Newcastle’s vibrant center. It has a 24-hour front desk, a relaxed lounge with Sky TV, and a games room with billiards.
Amenities
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Garden
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
6.2 / 10.0
Average(419 Ratings)
100% verified reviews
7.0 / 10.0
Enjoyable stay disappointed with the shops and football result
Great location
Good price
The shower had a leak out of the pipe
It didn’t feel safe
7.0 / 10.0
good hotel at this price point
good location not far from the city . been a couple of times not a bad hotel for the price. would recommend
rooms could stand a refurb broken blinds , decor etc . parking can be an issue
3.0 / 10.0
Fine if you want a bed for one night and no amenities but not suitable for long stays.
Not too far from the city centre
I had to move rooms twice because the tv and internet didn’t work and every room I saw was shabby and unkempt. The sign out front says full continental breakfast which they don’t offer.
1.0 / 10.0
Terrible
Nothing
The room stunk of smoke, had holes in the bathroom walls, the shower was mucky and shower curtain broken. The doors were peeling, and the door wouldn't lock from the inside. The man on reception tried to move us to a single room instead (there was two of us) and finally got put in a family room with 4 single beds. The location wasn't great either. Said we could have a partial refund... but still waiting. Avoid.
6.0 / 10.0
Served a purpose, better than a Hostel
The hotel was a good value budget friendly option. A comfortable 20 min walk into town down a long straight road.
Having a fire alarm test for approx 2 hours on a Tuesday morning wasn't ideal, but understandably necessary.
There are virtually no facilities in the hotel so be warned
6.0 / 10.0
Okay - good location for SJP
Room was okay, no 2 and downstairs so heard every little noise with people coming and going. Bed comfortable, working tv, coffee and tea making facilities and car park all positives.
The hotel was not overly welcoming and when arriving with my 5 year old daughter for the NUFC v THFC match I was asked if I had ID to prove she was my child.
8.0 / 10.0
Good stay but staff?
Got usual double room facing front which is warm
Some of day staff lovely
Local for shop places to eat town
Like the room hotel
Day shift staff generally okay
While the manager's away mice will play
Dubious customer service from guy who checked me in,hes from other hotel and couldn't be bothered but did sign me in
Plus the guy who is regular here behind the desk indian glasses on,kept giving me dirty looks the two times I stayed this week,
Apart from these 2,the others were friendly and approachable
3.0 / 10.0
Not a great experience to be honest
Staff seemed friendly enough.
Bed was extremely uncomfortable, not only could you feel the mattress springs but you could pretty much see them too, the bathroom door was hanging off, the vending machine downstairs was empty and there was no other facility/bar to get a drink. Location was a bit far out
6.0 / 10.0
Overnight to watch football
Beds comfortable and close to football
Nothing
1.0 / 10.0
Avoid like the plague!
Absolutely nothing to like.. old, worn, tired accommodation. No facilities whatsoever!
Staff lacked customer service skills.
The photos shown are nothing like the reality....
Everything...
1. HOTEL?.... calling this place a hotel is ridiculous... its a substandard building that needs completely renovating from top to bottom ..
Updating is an understatement!
8.0 / 10.0
Clean hotel friendly staff
Friendly staff and clean
Location
2.0 / 10.0
Not recommended for even my enemies.
Nothing except the good staff. I am sure people return to this venue because of the good customer service.
Tiny bathroom, dirty, no place to hang cloths, heater not working. Bed is very hard. Expensive, not value for money.
7.0 / 10.0
Convenient location, friendly staff and keen price.
Staff were really friendly, the social area was comfy although could have used the sofa space better, price was great for Newcastle and location is good for access to the town.
No bar (although bringing your own drinks in is acceptable), no drawers for clothes.
9.0 / 10.0
Great for value money and conditions
First of all, compliments to the staff, all of them very helpful and in the right place when you need. Very polite and friendly, well done guys ☺️
Can't say that it was something that I didn't like.
10.0 / 10.0
Pleasant
It was decent stay as usual.
Cold water tap was loose in my room
2.0 / 10.0
Look for somewhere else
There wasn’t much to like to be honest.
The area is horrendous. Genuinely. Horrendous. I get you don’t spend much time at the hotel, somewhere to crash. But, wow. The rooms are seriously dated. There was so much noise from other people staying in to the early hours. The walls are paper thin. The beds were so uncomfortable. If you were to pay me, I wouldn’t go back.
10.0 / 10.0
Good hotel
The double rooms facing the front are always warm
Good bus links shops etc
Comfy bed
Been okay this time not many ragees about
5.0 / 10.0
I would say neither good nor bad
It’s not like I like it but just ok (nothing more than ok)
There is no lift if you have heavy luggage then you have problem, and kind of old building, tiny room …etc but room was clean.
8.0 / 10.0
In general, good value for money
Very easy check in and check out, very nice and friendly staff. Clean bedroom, good size, comfortable mattress.
Bathroom/shower needs some renovation (could be newer)
4.0 / 10.0
Lovely staff, very unclean.
Good location. Woman on reception was lovely.
It was DISGUSTING. I think if I showered I would’ve came out dirtier than I went in. There was dark marks on the wall that looked like blood!!! The room had a horrible smoke and tobacco smell and was extremely stuffy. Had the windows open the full time and the smell was still there. Could hear everything outside the door and above us which would’ve been fine if we weren’t right next to the stairs and common area.
10.0 / 10.0
Comfortable Hotel in a Great Location
The staff were very welcoming, the room was spotless, and the hotel is in a perfect location near the Newcastle city center. Also, it has a quiet and relaxing atmosphere. Outstanding value for money.
Nothing serious to mention. The Wi-Fi was a bit slow at a certain time, but it didn’t affect my overall stay.
4.0 / 10.0
Somewhere to stay when needed.
They left a good luck note for my great north run. The lady at reception was very friendly. Beddington clean.
Tiny room. Shower looked as though it hadn’t been used in years. Towel on a shelf so high up a five foot high person can’t reach. No breakfast.
6.0 / 10.0
It is what it is
Cheap economy hotel.
Close to the City centre.
Attentive receptionist
Room allocated was not ready.
Poor furnishings
Front of hotel had flashing lights that continued to flash through the blinds into the room all night .
6.0 / 10.0
Mediocre at best
Staff went above and beyond to have our room ready early for us and was clean and bed was comfy for our stay.
No breakfast option, vending machine had nothing in, went outside in the morning and saw 3 rats around the streets surrounding the hotel. Location was in a convenient place for us ,but after speaking with locals we were at event they said we were brave to me staying in that area. No decent food places around and as a coeliac person really struggled to eat at the weekend. Would also suggest putting some outside seating on the grass out the front to allow smokers somewhere to go instead of standing at the entrance. It’s a very noisy hotel and we could hear people walking about most of the night. Was it the worst hotel no, was it the best also no and I wouldn’t return unfortunately. It could be a real gem of a place with some love and tlc.
5.0 / 10.0
Just about ok
Friendly lady receptionist
Lots of noise through night from other guests , cold room ,
10.0 / 10.0
Awesome stay
Everything
Nothing apart from elevator didn't work
8.0 / 10.0
Easy city centre access as long as it’s not a summer night
For the reason we went the location was ideal. Easy well to St James Park
Got back to the room and it was mind blowingley hot. Window was open but nothing to cool the room down
7.0 / 10.0
Uncomfortable and basic.
The location was ok, and a good supply of tea, coffee and biscuits.
Twin room with 2 single beds, one mattress was very uncomfortable as I could feel the springs and I don't think the mattress was hotel standard.The ensuite shower room was far too small to move to towel dry yourself. Car parking was £5.00 per night but was advertised as free parking on Booking.com. No hairdryer was provided and had to leave with wet hair. Also no shower gel supplied, we had to use own gel, forunately we had sense to bring our own provisions. Not very impressed as the main areas of comfort were not addressed or supplied.
1.0 / 10.0
Avoid like the plague!!
Nothing - absolutely discusting
Everything......small room, no wardrobe, wallpaper glued on, toilet flush broken, bottom of toilet door peeling off, bed was about inch from the radiator to get in to bed so discusted with this place it is unbelievable 😭
7.0 / 10.0
Clean room shower not very powerful noise from across the road
Pleasent people
No breakfast included 30 minutes from town walking
3.0 / 10.0
Disappointing
Location is ok. Clean room
Top floor room was tiny. Could barely move in the shower. Cold tap water was warm. Cigarette burn on the toilet seat. The bathroom door was chipped away. Wallpaper hanging off the walls
5.0 / 10.0
just what i needed
after driving for 6 hours all I wanted was a clean bed and I got that
noise from traffic
3.0 / 10.0
A real disappointment, would almost have been comical it was so bad
Several times we couldn’t get into the property as the reception was on a break so had to wait outside until they returned
The room was so small you had to clamber over a bed to get to the bathroom
The sliding bathroom door kept coming off it’s hinges so we had to fix it 8 times
The room was so hot , yes I know the weather was really good however the windows only opened a tiny bit, the reception gave us a fan which we had to assemble ourselves but this didn’t affect the temperature at all, neither of us slept in the beds just on top of it
The cold tap stopped working several times
2.0 / 10.0
Worse than abysmal
Other than parking around the back (which you have to pay for) - there is nothing to remotely like about this hotel. It's a dive.
The list could be as long as my arm. To name a few:
- Grotty interior - walls, doors and facilities damaged in multiple areas
- Beds were incredibly uncomfortable - if you like acupuncture then you'd enjoy these beds as you are being needled by springs all night
- Our room was not structurally level - the floor was uneven, you had to hold yourself up to go to the toilet for example
- One room didn't have a cold tap - 2 hot water taps instead
- Shower door didn't shut in our room so water spilled out into the bathroom
- Neon flashing lights outside the room created a strobe effect in the room with the blinds - it was like being in a club when trying to sleep
- No aircon so got extremely hot at night, had to open windows which meant the road seemed quite loud
- Staff had no grasp on who was booked in each room - one room was interrupted after check in "to see if anyone else was checked into the room". This created unease as occupants were worried someone might rock up in the middle of the night
- Only accept cash for room key deposits - very backward setup
- Strange smell throughout the property. Carpet was sticky in places.
- 23 pound per person might seem cheap, but when given such a bad experience, it felt like a rip off.
I never usually leave reviews but had to for this place. It's rough and you need to be aware about what you're booking before you choose to stay here. We were only there for 1 night so struggled through - if we'd booked for more nights we'd have left early.
7.0 / 10.0
Average hotel value for money
The property was value for money in a decent location, not far from the town
No Air-con, room was tiny and red hot, no bar
8.0 / 10.0
Perfectly adequate for our needs. I would recommend the Persian grill ‘The Rose’ that is directly opposite.
Dated, but clean! Tbh for the rate value it was an acceptable price. The staff were very helpful. Mattress wasnt as comfy as I would have liked! But I still slept, and the sheets were fresh & clean! For my daughter and I, as an overnight stay was more than adequate!
A few minor things, but all were sorted when told..(kettle didn’t work, it was replaced within 10 minutes of me telling them! Tbh fair it was the socket not the kettle. But was sorted. The shower did close properly , we only found out in the morning so nothing could have been done. It certainly wasn’t a complaint more of a ‘letting them know’ good shower pressure, nice and hot.
7.0 / 10.0
Good value budget hotel with excellent staff .
Very helpful staff / management and a nice single room .
The breakfast room was closed since the Covid pandemic .
7.0 / 10.0
Would stay here again was clean but worn down and easily to get to and from town centre
Extremely friendly receptionists
A bit dated and no bar or snacks
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grainger Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Grainger Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grainger Hotel?
We found 7 amenities for this rental. This includes internet / wifi, smoking allowed, parking, tv, and wheelchair accessible.
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