"I was very happy staying at The Grainger Hotel again.
Incidentally i have stayed at The Grainger Hotel on numerous occasions.
If i need to be in Newcastle not far from Town i always choose The Grainge..."
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsInternet / Wifi, Family friendly and more
About this hotel
Hotel with an outdoor tennis court, near St. James' Park Along with an outdoor tennis court, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station, express check-in, and express check-out are onsite. The Grainger Hotel offers 37 accommodations. Recreational amenities at the hotel include an outdoor tennis court.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
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6.4Average
(184 Ratings)
"I was very happy staying at The Grainger Hotel again.
Incidentally i have stayed at The Grainger Hotel on numerous occasions.
If i need to be in Newcastle not far from Town i always choose The Grainge..."
Hotel with an outdoor tennis court, near St. James' Park Along with an outdoor tennis court, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station, express check-in, and express check-out are onsite. The Grainger Hotel offers 37 accommodations. Recreational amenities at the hotel include an outdoor tennis court.
Amenities
Internet / Wifi
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
Ratings and reviews
6.4 / 10.0
Average(184 Ratings)
3.0 / 10.0
Staff were nice
4.0 / 10.0
Stayed for a gig at theNX
1.0 / 10.0
Room was extremely hot, so hot that I only slept for 2 hours and checked out due to being so uncomfortable.
I also had to pay £10 for a replacement keycard. This is ludicrous
1.0 / 10.0
Slow check in poor condition hotel noisy old furniture even first room given had no lock when i asked for another he said no one will enter then i insisted to give us another room bed so hard and room smelly
3.0 / 10.0
The hotel was neat,but the bathrooms are too tiny, tight and small and not comfortable at all.
It was very difficult to have a clean bath.
10.0 / 10.0
I was very happy staying at The Grainger Hotel again.
Incidentally i have stayed at The Grainger Hotel on numerous occasions.
If i need to be in Newcastle not far from Town i always choose The Grainger Hotel as i know it makes perfect sense to do so.
The single room with en-suite was immaculate & well presented.
The bed was very comfortable & i slept well.
The amenities provided at the Grainger Hotel are very good in my view.
The Grainger Hotel provides me with great value for my money & is a fantastic Hotel in my view.
I have NEVER had a problem whilst staying at The Grainger Hotel to date thankfully.
Finally i will certainly stay at The Grainger Hotel again & i shall be recommending The Grainger to all & sundry afterall.
10.0 / 10.0
I enjoyed my two night stay at The Grainger Hotel.
The room i stayed in with en-suite was immaculate & well presented.
Incidentally i have stayed in this particular room previously & was very happy upon learning i was staying in the same room again.
I found peace in this room previously, i was able to relax & unsurprisingly i slept very well.
The amenities provided at The Grainger Hotel are very good & satisfy me.
The staff are both friendly & helpful at The Grainger Hotel.
Furthermore i have NEVER had one single problem when i have stayed at The Grainger Hotel to date which is very pleasing upon reflection.
Finally & in conclusion The Grainger Hotel is a great Hotel that offers guests exceptional value for their money.
I will definitely stay at The Grainger Hotel in the future & i shall certainly recommend The Grainger Hotel to all & sundry afterall.
2.0 / 10.0
This stay was very poor and uncomfortable.
I had a unexpected fee for parking which wasn’t mentioned on the booking and the room was uncomfortable and in disrepair
4.0 / 10.0
Bed uncomfortable - price hiked because of availability. Bathroom tiny and impractical
4.0 / 10.0
Friendly staff and close to the city for the price. Shower didn't work properly and parking is just on the neighbouring streets.
2.0 / 10.0
The room where I lodged was dirty, smelly and mouldy. The tap in the bathroom were not working. The room was freezing and the staff could do nothing to help. I couldn’t even have a bath because I was scared of germ. I managed to survive the one night I spent there. Can’t recommend them.
2.0 / 10.0
I had been in touch to get a refund for the second night I checked out the toilet was leaking I mentioned it they said they’d sort they didn’t taps where loose just things you shouldn’t have to put up with at 120 ish a night
10.0 / 10.0
Lovely stay
8.0 / 10.0
I arrived at The Grainger hotel with apprehensive feelings,after reading the reviews.I was pleasantly surprised by what I saw when I walked into the property.My room wasn't ready when i arrived,but to be fair i was quite a bit early.I only had to wait half an hour.The room was quite small but was very adequate for my accommodation needs.The room was clean and tidy and the staff were really helpful too.I will definitely be back
10.0 / 10.0
Polite and friendly staff, unfortunately they don't serve food but we're happy for me to order in from some of the many restaurants located on the same road. Clean room with en suite shower and toilet. Very good value for the money.
2.0 / 10.0
Room was small which was fine, toilet had old urine and pubic hair on so cleary hadnt been cleaned, good job i had wipes, shower fluctuated from scalding hot to ice cold so couldnt have a proper wash, stains on the bed sheets n wat looked like crisp crumbs in the bed, the mattress was very old, springs bulging so no sleep, checked out at 6.30am as no point being there, only was the room was warm
1.0 / 10.0
I booked hotel for the Great North Run. Due to travelling a distance, I confirmed in the morning that I could check in m, in the evening. This was agreed as not a problem. On arrival at 21:30, I was told I had to stay elsewhere. Information about the accommodation was sketchy, but I worked this out to be student accommodation on the other side of town. Staff stated this was due to a power cut. I checked the national grid website; this clearly showed no issues. After about an hour of discussing, it was clear that the room I had booked had been given away. Speaking to another ‘guest’, the same has happened to them. Eventually I was given a room at the top of the building, probably a staff room.
Oddly, I was also asked to give £10 in cash as a deposit. The same other guest was not asked…
I felt unsafe throughout my stay. I would not recommend and will not be staying again.
2.0 / 10.0
I saw the awful room said no. Was shown an equally awful room and told as I had booked online no cancellation was allowed. I tried contacting Expedia on the app and got nowhere.
The rooms I saw were not acceptable to be called hotel. Hostel rooms maybe.
Really disappointed with Expedia for having this on their site.
You cannot be listening to customers. I had checked the reviews on site on saw 7 and 10 . Don't know where they stayed but not in the same place I feel.
1.0 / 10.0
Possibly the worst hotel I have ever stayed in. Staff were friendly enough but this hotel is a dilapidated, run down, uncared for place.
1. Rain ingress through the window frame. In room 204, the bed is directly under the window, so being woken up by dripped on (which soon became worse) was not pleasant experience. So much so that I had to move the bed and set up water collection where the rain was coming through. Pictures below.
2. Damaged electrical sockets
3. Carpet had been burnt in places
4. No wardrobe
5. No Chair to use as chairdrobe
6. There was a chest of draws, but filthy
7. Loo roll holder MIA
8. Holes where things have clear be broken off
9. TV had crack right across the screen
10. Mattress was knackard, with springs making for an uncomfortable nights sleep (on top of being woken by rain ingress)
If I hadn't been so worn out from the travel and Great North Run, I'd have left.
If I could offer anybody reading this some advise, consider the points above before booking
10.0 / 10.0
Good
2.0 / 10.0
The place is not like in the pictures
2.0 / 10.0
Early check and no charge.
Small double room which is good enough for a night with ensuite. Good electric shower.
Road facing with no curtains just blinds.
One window had no handle to close it properly. Looked like the radiator was only on one bracket and had alot of dust all along the top.
Tea making facilities were there with an old lcd tv on the wall.
Clean bed with a couple of pillows.
The car park is charged at £5 but the cost is not mentioned on the advert just that charges apply.
4.0 / 10.0
The property was not maintained windows didn’t shut properly blinds held down with nails. Bathroom door couldn’t be closed properly as no handle on inside lift didn’t work heating was on all night which made it hard to sleep. And because windows were badly fitting road noise was bad not recommended
2.0 / 10.0
The room wasn’t ready for check in time, despite us arriving 1 1/2 hours later. The locks in the room didn’t work. There was 0 plugs in the room. The whole room was of poor quality. Bed was like sleeping on bricks. The walls were dirty. The breakfast was advertised but not provided. The communal bathroom at check in doesn’t have a lock and the light flashes. Definitely not going back again!!!!
10.0 / 10.0
Friendly and courteous professional staff, very helpful and friendly approach.
8.0 / 10.0
Place was cheap which was good, ok for money I suppose though cleanliness was iffy as were amenities in room eg socket not working, tap iffy, window blinds really dirty…
Heating was definitely working, room was piping hot lol
2.0 / 10.0
I feel I sleep in toilet very bad smell comes from mattress disgusting staff very bad behaviour
4.0 / 10.0
When checking out guests were asked not to leave a bad review, this isn't a bad review, just honest. From the outside the hotel look quite nice, the receptionist very polite and friendly. Once inside not as nice, very much in need of updating, pics on site are very out of date. Room was very small, the blind broken, a large chunk missing from one of the slats on the right hand side, unit thats holds the tea/coffee is missing a piece of trim exposing three sharp panel pins. Hot top on the sink moves freely when you turn it on, toilet is not a great flush, shower flow is very slow, sliding bathroom door could do with being on two runners and a handle of some type to help the ease of closing the door (very noisy) and finally the mattress, all i can say is either very poor quality or very old, you can see the springs through the sheets and when you lie in it , it feels like pins digging in, the worst bed ive ever slept in.
8.0 / 10.0
It was a cheap dive with aged room which was expected for the price. But there's this flash lobby with leather lounges and a pool table. It was so out of place compared to the value priced rooms. Actually would have been a pretty fancy place in it's day but it's dated and basic in a cheap end of town. Definitely met expectations though if you're after affordable stay with the basics.
1.0 / 10.0
First of all, the room was freezing. While getting ready I had to wear my coat round me. The shower had mould along the door, so many marks, torn wall paper, broken blind, wet patch near the radiator that wouldn’t dry. We had to fiddle with the door to open our room as the lock was faulty, the shower head kept flopping forward. All night there was music blasting and you can just feel the bass through the walls and finally the whole floor just stunk of weed. I wouldn’t stay here again if they paid me and I’ve stayed in some questionable places in Blackpool. The electric was down in the office so we couldn’t get our room key deposit - how convenient. I also wouldn’t say it’s close to the city centre, took us 40 mins to walk to the bars
2.0 / 10.0
The bathroom taps provided hot water only there was creaking floorboards above our room all night wasn’t near town like stated the room was freezing no heating on and the Wi-Fi and tv connection was terrible
2.0 / 10.0
A payment was taken from my debit card the day before I traveled, despite Expedia stating that payment would be collected on arrival, when I got to check in, and told the hotel I had already paid and I could prove it , He said I dont care if you have paid eviivo , if you want to stay here you have to pay the hotel , this gave me no option other than to leave, as I felt I had already paid, so I went home, my trip to Newcastle totally ruined, by too many parties, Expedia Eviivo and the hotel taking actions and instructions that did not match, and also the payment from my card was taken without my knowledge or consent and no description or instruction on how to act once it had been taken..
1.0 / 10.0
Don't ignore the reviews!! I did and so wish I hadn't. Filthy hotel room - won't be returning.
4.0 / 10.0
It was a good stay, on the top floor with nice view.
Close enough to the city centre
5.0 / 10.0
Great stay, staff were very friendly and my room was clean and comfortable
4.0 / 10.0
Get what you pay for
No complaints
- pleasant staff
Bit noisy outside
2.0 / 10.0
The owners do not deserve your business, this is NOT a hotel it is a hovel of a place which is very rundown and lacks any level of customer service.
Please avoid at all costs.
Dirty and unmaintained rooms, no amenities such as a bar or restaurant.
Expedia should consider de listing this property.
2.0 / 10.0
Lift not working. Room dirty with a broken window and noisy light. £5 deposit for room key oddly. Drink/crisp vending machine empty. Police called to deal with local antisocial behaviour twice during a 3 night stay.
4.0 / 10.0
Cheap hotel nothing special
6.0 / 10.0
The toilet was situated in between the shower and wall with very little room to sit properly. Also the taps on the sink moved when i opened them and didnt easily close. They needed maintenance.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Grainger Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Grainger Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Grainger Hotel?
We found 2 amenities for this rental. This includes internet / wifi, and family friendly.
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