Hotel Pacai, Vilnius, a Member of Design Hotels
Top rated by guests

9.2Outstanding
(1,058 Ratings)
"Oh it's the most amazing hotel in Vilnius, came back second time, for my last days in Vilnius. Best service, attentive staff, quiet rooms and delicious bfast!"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located in Vilnius Old Town Hotel Pacai, Vilnius, a Member of Design Hotels is a 5-star design hotel, set in a Baroque palace dating back to 1677.
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Fireplace
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.2Outstanding
(1,058 Ratings)
"Oh it's the most amazing hotel in Vilnius, came back second time, for my last days in Vilnius. Best service, attentive staff, quiet rooms and delicious bfast!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Great hotel clean rooms and great service
N/A
10.0 / 10.0
Oh it's the most amazing hotel in Vilnius, came back second time, for my last days in Vilnius. Best service, attentive staff, quiet rooms and delicious bfast!
N/A
10.0 / 10.0
Breakfast are amazing as always, staff is wonderful and understanding.
There is some minor noise coming from ventilation, but it doesn't disturb.
10.0 / 10.0
The overall property was amazing along with the location
9.0 / 10.0
The breakfast was amazing! The variety of options was so good and everything tasted fresh. Amazing coffee. Best pancakes l I've ever tried at the hotel. Stylish room, a comfortable bed. Perfect location.
The breakfast was a highlight of the stay. However, the hotel is on a pricey side. We expected a little more in terms of amenities.
10.0 / 10.0
Luxury feel
There is nothing not to like
7.0 / 10.0
Friendliness of the staff . Location
There was no bathtub in the room. The room was too dark . The check in was not ready for 15:00 check in time . Emails for airport pick up are not always answered on the weekend
10.0 / 10.0
Felt compfy in all areas
Nothing
3.0 / 10.0
- location is good
- you can hear every sound within the building (flushing toilets from people above, water running and sometimes leaking even, AC is a very old system sometimes even when you turn it off you can still ear noises coming from it)
- bed isn’t the best, kind of hard and not comfortable at all
- strong parfum spraying very frequently a very strong one sometimes spray to your face when you walk in the corridors
- breakfast good for a day or two not more than that then it gets annoying as you only have the same choices every day (which would be ok for a less expensive hotel)
- gym is just … a small awkward room with two machines….
- spa small as well and weird as it can be awkward and difficult to relax due to small size also doesn’t have many options at all
- massages are good if you are lucky enough to have the right therapist. As to my knowledge they have 3 and the same massage can be very different considering the therapist.
- considering what it delivers vs price I wouldn’t say it is a 5 star hotel at all, it is extremely overpriced for what it is. The best thing here is the location but still doesn’t make sense for the price. I wouldn’t repeat it for sure.
10.0 / 10.0
Interior amazing
Too short stay :)
10.0 / 10.0
This is an amazing property everything about my three night stay was perfect The breakfast was outstanding. Room was very quiet and the bed was very comfortable
Nothing
10.0 / 10.0
The entire hotel is a vibe. The location is excellent. The staff were too kind and the breakfast superb!
None. Everything is perfection
6.0 / 10.0
The hotel is exactly like on the pictures, the staff is very friendly and the location is excellent.
By far the best thing was the breakfast - the best I've ever had in a hotel.
The quality of mattresses and pillows is significantly below 5 star hotel expectations.
Also one morning I was awaken at 7am by a very loud music coming from the hallway. They explained over the phone that it was their mistake, however I don't expect these mistakes at a 5 star hotel.
10.0 / 10.0
Great location, very high quality of architecture and interior, friendly personnel -just perfect
-
9.0 / 10.0
Excellent location and very attentive staff. Beautiful sauna and relaxation area.
Our room aircon didn’t work or it worked poorly. There was no option to cool down, only the heater.
Also the gym had very little selection of equipment.
10.0 / 10.0
Everything was great, best value for money in the town.
I informed them twice that we would like two beds but they gave one bed.
7.0 / 10.0
perfect location
nice staff
design
parking rate 75€ per day is absolutely unacceptable
some equipment should be renovaded
too soft materaces
10.0 / 10.0
i have no words to describe this beautiful hotel...
9.0 / 10.0
Absolutely amazing ! Beautiful hotel! Amazing soa ! Incredible food!
Access to our room didn’t have a lift
10.0 / 10.0
The property is n an excellent location. Lovely room. The breakfast was great. Dinner in the restaurant was delicious
10.0 / 10.0
Location was amazing. The restoration of the building and how elements of the old building were integrated in was beautifully done. The sauna was great. Staff were exceptionally friendly and helpful with impeccable English.
2 very small downsides.:
The coffee was not good at all.
The interiors featured a lot of plastic (fake plants). I found this very peculiar for a hotel in a Country that is closely connected to nature (33% forested) and I feel this cheapened the feel of the property.
10.0 / 10.0
breakfast was amazing. location was perfect
10.0 / 10.0
Beautiful design.
Location
Staff were wonderful
Breakfast excellent
Can’t think of anything
10.0 / 10.0
breakfast and lounge were great. Staff were friendly. hotel is gorgeous. Bathroom shower is excellent.
The attic rooms are a bit small and windows are a bit small so not a lot of natural light gets in the room.
10.0 / 10.0
Wonderful breakfast. Great location and attentive staff
Nothing
10.0 / 10.0
Amazing courtyard, facilities, building, rooms and breakfast. Service was one of the best I’ve experienced.
10.0 / 10.0
At the heart of the city, exceptional luxury, helpful staff. You will get everything you expect at this price point.
Quite expensive
10.0 / 10.0
Breakfast is amazing here. Food and drinks are incredible. Very high end design to the hotel. Perfect location.
2.0 / 10.0
I stayed for one night and was very disappointed with the room. It was significantly smaller than expected and did not match the photos on Booking.com. The mattress was badly worn on one side, and I kept sliding off during the night. On one side, it was impossible to get into bed because a curtain was hanging directly next to it. On the other, the wardrobe couldn’t be opened because the doors hit the bed. In my opinion, this was not the room category I had booked.
I arrived at 2:00 AM and was too tired to ask for a change, especially since I had to leave by noon. I reported the issue at the front desk in the morning. They said someone would contact me, but no one ever did.
This is not what you expect from a 5-star hotel. Very disappointing.
9.0 / 10.0
Wonderful architecture and design
Spa was a bit small
7.0 / 10.0
Staff
Matrass on thr bed was awful, not something that you can give for >250EUR night
10.0 / 10.0
The staff were exceptionally professional, polite and accommodating!!!
No swimming pool or bath tab
10.0 / 10.0
Characterful historic building right in middle of old town
Wonderful staff
Nothing
10.0 / 10.0
The atmosphere, the staff, breakfast, the bed
The bathroom as no shower but only bath, the balcony.
9.0 / 10.0
The location. Staff and the comfort
The balcony
9.0 / 10.0
Great location, friendly helpful staff, great design and ambiance
Room was a little small, but well equipped. It would be good if breakfast on the weekend could start at 7am
10.0 / 10.0
Central location, spacious rooms, the restaurant is great.
/
4.0 / 10.0
Breakfast quality was nice. Taste was good. Location was excellent, in the middle of old town, where you can reach all the main attractions in few minutes. The receptionist and bellboy at check-in were very friendly and helpful.
The room was not worth the price we paid. We booked deluxe room, but what we got should be labeled as standard room. The room we were assigned was on second floor, opposite the elevator. The view from our room was opposite the reception area, right in front of car park, which means we cannot leave the curtains open at all times, no privacy. The room has very low ceiling and no bathtub. The room above us was the housekeeping room, so it was very noisy. We woke up early everyday because of the loud noise. The only thing that put this room into deluxe category is the size of the room. I think they should assign this room as standard, considering this room features. Sizing alone would not be fair to guests. Apart from this, the room was very cool, temperature-wise, while the blanket is quite thin. The quality of the mattress, bed linens, bathroom towels, are not up to the 5 star standard. As for housekeeping service, it was one of the worst experiences we have ever had. They rarely cleaned the bathroom, leaving some hair on the floor.
10.0 / 10.0
beautiful hotel
nothing not like
7.0 / 10.0
The hotel is fine, the rooms are clean, beds are comfortable and the location is very good.
There is nothing stand-out about this property despite its premium price tag.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Pacai, Vilnius, a Member of Design Hotels. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Pacai, Vilnius, a Member of Design Hotels pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Pacai, Vilnius, a Member of Design Hotels?
We found 30 amenities for this rental. This includes business facilities, airport transportation available, concierge services, free wifi/internet, and free parking.
