St Giles House

A very welcoming hotel in a great, central location. All staff were very friendly and helpful, especially the breakfast crew. The breakfast was generous, varied and of a high standard. Our room, number 6, was lovely and cool due to the efficiency of the air-con. It was spacious with a large walk-in shower. The bed was large and comfortable. The bed linen was clean and soft. I slept so well after a long day in Norwich. This was a return visit, and one of many!

The difficulties in finding the car park, despite being warned by the hotel, we were prepared, but failed miserably. A map location pin/link would be greatly appreciated! And where the lift drops you off for reception is not well signposted. These 2 negatives were a very minor blip, and mentioned only for hotel feedback purposes.

Location was excellent, all the staff were welcoming, efficient and really helpful. Lounge, bar and restaurant were excellent although we thought the rooms could benefit from a little update and perhaps the odd picture or two. The kitchen was very accommodating, breakfast was excellent with a good choice, lunchtime meal was excellent and the wine selection was sensible, well priced and very good.

The lift has seen better days!

A well positioned hotel for getting around the city. The bed was extremely comfortable

Stains on the room carpet. The lift appeared to need some attention

I was a bit underwhelmed at the breakfast, despite filling in my food intolerances before my stay , they had no gluten free bread to offer me for my breakfast 🙁

Noise from the bar late at night