Holiday Inn Norwich City by IHG
Top rated by guests





8.4Excellent
(2,216 Ratings)
"Everything was amazing! I did got an extra as there was an ongoing football match that time that we could clearly see from our room."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Adjacent to Norwich City Football Club, this comfortable, modern hotel is just a 10 minute drive from the city center and train station, and 5 miles from Norwich International Airport.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(2,216 Ratings)
"Everything was amazing! I did got an extra as there was an ongoing football match that time that we could clearly see from our room."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Everything was amazing! I did got an extra as there was an ongoing football match that time that we could clearly see from our room.
None.p
10.0 / 10.0
Location ideal for attending Norwich FC.
We are regulars for night matches and hotel is mega convenient.
Pillows are a little hard but that is a personal preference to request softer.
10.0 / 10.0
Reception Staff and Breakfast staff at hotel all are polite and helpful
Hotel is very clean and nice bar and breakfast at hotel
Location and cleanliness of the place
8.0 / 10.0
Good location close to
Norwich railway station . Courteous staff . Our room was a good size. Restaurant and bar facilities good.
Our bed was a little lumpy!
2.0 / 10.0
Good location for the football
Been here a few times wow how it has deteriorated heating system not working properly noisy shower head kept falling it really is not worth the £182 that was paid bed breakfast and 2 drinks at the bar plus parking I mentioned the problem to the receptionist who really did not care .
10.0 / 10.0
We arrived early as we were attending the game at NCFC staff were brilliant and allowed an early check in which was great. All staff we encountered were a credit so thank you
Nothing to cause any concern
8.0 / 10.0
Location
Rooms a bit dated
10.0 / 10.0
Excellent location, walkable distance from the train station (10'). Great matchday experience, comfortable, clean and well equipped. Excellent value for money.
Nothing
9.0 / 10.0
Breakfast was excellent, hotel in general is perfect , rooms could be a little warmer , staff very friendly and efficient
Room a bit warmer
10.0 / 10.0
The hotel is in an excellent location overlooking Norwich City Football Stadium, and has dedicated car parking in a corner of the stadium car park. It is also walkable from Norwich Station. We had a large room with a large comfortable bed and spacious bathroom. The staff were very friendly.
Nothing
8.0 / 10.0
Clean, tidy. Close to the city.
Was very hot. And very noisy with the window open.
Bath room floor very slippy not just when wet.
Carpet all so seemed to have like polish on it so u slipped.
8.0 / 10.0
Large double beds and a good shower. Bar food and breakfast were good.
One lift was out of action on a busy weekend. Long waits at the lift. We were on the 1st floor but couldn't find the stairs which was worrying. The fire escape did not lead to the ground floor but into a service area so we couldn't use it in non emergency
The hotel is right next to the football stadium. It was not near the old city centre, we had to get buses which were hard to find.
6.0 / 10.0
Location and overall hotel facilities are great with a nice bar and entrace area.
Required a room swap as first room had a broken window that wouldnt close properly making it very drafty and cold. The second room was better but still fairly cold even with the noisy heating turned up. The room in general is a little tired looking and areas such as the bathrooms particularly need attention with mouldy sealant.
9.0 / 10.0
Love the pitch view room
Unfortunately our room was really cold, the heating system didnt seem to work but reception were brilliant at trying to rectify the situation and we were happy for the customer service they provided
4.0 / 10.0
Really disappointing the room was on the first floor but next to the main road and from 6am on all I could hear was the cars going by. Also when we arrived the room was freezing! The window was letting in a big draft.
The room! Less noise and better sealed window
8.0 / 10.0
Getting email asking for good review
8.0 / 10.0
Yhe breakfast was enjoyable and met my needs
We felt cold in the room and when we turned up the heating it was quite noisy
9.0 / 10.0
The hotel was clean staff friendly and ideally situated with parking on site
The room was a little cool when we first arrived
9.0 / 10.0
Great
All good
9.0 / 10.0
Perfect for our trip, clean, nice toiletries, everything in room was in good working order.
Parking was awkward. Hotel carpark was full. However staff were very helpful.
10.0 / 10.0
Cleanliness and environment
NA
4.0 / 10.0
Location was reasonable walk to the city centre
Needed updating , 2 nd floor rooms shabby and carpets worn , in need of a revamp
Moved to 3 rd floor on our request , slightly better but still not the best
10.0 / 10.0
Clean and convenient with friendly helpful staff
It’s a little bit of a walk to town but not bad. Thought the per night dog fee £15 x 2 was a bit mean
6.0 / 10.0
Location
Room wasn't very warm.could’nt turn the heating up.
Hairdryer was useless -cord was attached to drawer and so short that it didn't reach the mirror or to hold it to the top of your head to dry your hair!!
7.0 / 10.0
Good location for events at Carrow Road and train station. Comfortable room.
Not sure it was the hotels fault but we had complications with booking.com, misleading information from Booking.com with missed breakfasts on two of the three rooms and the hotel thinking one room was for one night only when all three were for two nights. Added extra cost and anxiety to the break.
10.0 / 10.0
Clean, good location, great price!
9.0 / 10.0
The size of the room is nice and big, not claustrophobic at all. The plugs next to the bed are greatly appreciated. The work desk was large and well built, lots of space for doing work. Nice mirror and sink area in the bathroom, with magnifying mirror on foldout arm and good lighting.
The floor lamp was a bit odd to turn on, albeit not much of an issue: the lighting in the room is sufficient even without the floor lamp. The body-wash pump bottle in the shower was not working or empty. Ended up using the body-wash next to the sink.
9.0 / 10.0
Comfortable beds.
Great breakfast.
Friendly receptionists.
Comfortable bar.
Location a bit awkward to walk to at night.
TVs showing 24hr news in bar and breakfast room everywhere you look.
7.0 / 10.0
Water not very hot
8.0 / 10.0
Nice and clean and good staff
All fine
10.0 / 10.0
Check in and food
N/A
10.0 / 10.0
Very very impressed with this hotel. From arrival we noticed how clean and welcoming it was. Our room was very spacious with 2 double beds , bathroom spotless with good quality toiletries. Very quiet too. Breakfast was exceptional, such a choice ranging from cereals, fruit and yoghurts, hams and cheeses, full English,. great quality bread, including a whole range of gluten free choices. All of the staff were polite and helpful. Have stayed in many hotels and although this is a budget hotel it is easily as good as some High end one's we've stayed in. Highly recommend.
9.0 / 10.0
Good location
8.0 / 10.0
Location is great
The view from the room wasn’t very nice and the room was freezing when we arrived
8.0 / 10.0
Great location for our visit. Breakfast was good. Staff were very helpful
Room we were allocated had a broken shaver socket and a very noisy toilet flush. Reported it to reception however they don’t have any maintenance service at the weekend which was disappointing.
10.0 / 10.0
Clean , excellent location amazing staff
N/a
9.0 / 10.0
View of ground
None
10.0 / 10.0
Location was good, staff were brilliant.
We had to pay for parking
9.0 / 10.0
Staff were excellent and helpful. The room was good and breakfast enjoyable.
The location was perfect for our visit.
The evening meal was not up to scratch. My partner had fish and chips, whilst the fish was okay, the peas were cold and the chip undercooked and hard. My pizza was also slightly undercooked and we both left half of our meals.
4.0 / 10.0
Cleanliness not good
Bathroom door hole in bottom
Sink taps not clean
Area around lifts very dusty dirty
Breakfast : ham curled up all dried out fried eggs hard like bullets
Having stayed a good few times b4 will now not go back !!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Norwich City by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Norwich City by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Norwich City by IHG?
We found 24 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
