Sprowston Manor Hotel, Spa & Golf

The pool area was very nice, and the hotel's location is ideal for visiting BeWilderwood and ROARR, the rooms are spacious, and ideal with a small family like ours.

Our experience at this hotel was highly disappointing, primarily due to poor service and a subpar breakfast. The breakfast was a complete waste of money, food items constantly ran out (beans, hash browns, eggs), and the wait times for replenishment were ridiculous. To make matters worse, the dining staff were frequently moody and dismissive about it too. My advice to future guests is to skip their breakfast meal entirely, there are plenty of amazing local breakfast places nearby that offer much better quality and value. Unfortunately, the front desk service wasn't much better. Right from arrival, the check-in process felt incredibly unwelcoming, as if our presence was an inconvenience to the staff rather than a standard check-in. The lack of basic hospitality made for a disappointing stay.

The pool

No air conditioning

No air con in rooms and WIFI was not very good

Location/ surroundings were excellent. Breakfast was good

Room was very basic. Rooms not serviced daily. Asked for extra pillows, clean towels. These were not provided. Ran out of toilet roll. Wardrobe inadequate for 1 person let alone 2.