Grand Hotel Normandy by CW Hotel Collection
Top rated by guests





8.8Excellent
(7,250 Ratings)
"Friendly/Helpful Staff
Excellent Facility, close to town centre
Only a short walk from Rail Station"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
This hotel with a Norman façade and English classic style is located a 10-minute walk from the central Market Square with the Belfry of Bruges, 1476 feet from the Concert Hall and a 2-minute walk from 't Zand Square, which accommodates a wide range .
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Bar
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(7,250 Ratings)
"Friendly/Helpful Staff
Excellent Facility, close to town centre
Only a short walk from Rail Station"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
One of the best hotel breakfasts we have ever had. Lovely well presented and tasty food with a huge variety of options - would highly recommend.
Very friendly and helpful staff.
Good location for historic city centre.
Comfortable and well equipped bedroom.
Good swimming pool.
Servicing of room was a little haphazard.
Towels were thin and had been washed a lot.
More drawer space for clothes would have been helpful.
10.0 / 10.0
Friendly/Helpful Staff
Excellent Facility, close to town centre
Only a short walk from Rail Station
Pillows a little too soft for my liking (thats me being picky only)
8.0 / 10.0
Breakfast was excellent & good variety.
Staff were extremely polite & helpful.
Difficult to say as only spent one night there.
8.0 / 10.0
Beautiful scent throughout hotel. Good location
Walls thin so noise could be heard, but not a major problem.
9.0 / 10.0
Very nice Breckfast and nice swimming pool.Staff very welcoming. Overhaul very nice hotel for a visit to Brugge
The hotel is just outside the town centre along the main road. The hotel car park was full, I dont think there are many spaces, so you had to use the underground car park in the town centre. Ensure you take a wheeled suitcase with you. This is more of a problem for an older person like myself.
9.0 / 10.0
The staff were amazing and so helpful. The atmosphere was relaxed and comfortable, whilst everything still felt luxurious. Breakfast was amazing. I don’t think the photos do it justice.
The en suite bathroom was really spacious in our triple room but there were no surfaces to put your things on and not enough space to hang 3 towels. Otherwise the room was great for us.
6.0 / 10.0
Was central enough location.
Outdated rooms. House cleaning didn’t tidy our room or make our beds!
8.0 / 10.0
The staff were so friendly and the location of the hotel was perfect for visiting the city
9.0 / 10.0
Staff was very friendly and helpful.
We loved and enjoyed the swimming pool. The fact that children can go as well is amazing, not all the hotels let them.
We loved everything. If I have to say something, it would be the pillows, not that comfortable.
8.0 / 10.0
Bar was nice
Very good location
Helpful staff
9.0 / 10.0
Very central. Lovely staff. Good breakfast. Very comfie beds
Smell in down stairs hall and toilet
8.0 / 10.0
Variety of rooms. Very helpful staff. Public areas had games to play. We had a deluxe double room and enjoyed the extra space. Easy walking distance into centre.
We found it too hot. Although we adjusted the thermostat in the room, it didn’t seem to make much difference
9.0 / 10.0
Location - short walk to all Bruges has to offer. The old town is best done on foot or bicycle. Reasonable parking at t’zand - 5 min walk from hotel - ( if they don’t have any vacant spaces - rather limited)
9.0 / 10.0
staff were very helpful. room with outside area superb. pool lovely
The initial look at the hotel was that it was on a road and not as decorative as some others in the area but once inside all wonderful
10.0 / 10.0
What a charming place! The decoration throughout the hotel is beautiful — stylish and classy. The rooms are super spacious, very comfortable, and equipped with perfect amenities. The reception team was impeccable: friendly, attentive, and professional.
The location is in a calm area, which made for excellent sleep, and on top of it all, the value for money was just amazing. Truly exceeded expectations!
9.0 / 10.0
Stylish hotel with friendly staff and very comfortable bedrooms.
8.0 / 10.0
Lovely,quiet room and comfortable bed
Staff were kind and attentive
Main corridor probably in need of a freshen up but reception area was nice
9.0 / 10.0
The staff were wonderful - very nice and helpful. The location was great. Very close to the city centre and BMCC.
We were on the first floor on the back hall. The paint needs to be refreshed. There was also a musty odor at times. In our room, the bed was comfortable, but the rest of the furniture was old, with paint and finish coming off.
Overall, I would recommend the property.
8.0 / 10.0
Great staff and a nice place to spend a night
9.0 / 10.0
Robert at the reception is one of the most professional and kind receptionists I have come across – extremely polite, helpful, honest, and genuinely keen to make you feel exceptional. The hotel itself offers excellent value for money: it’s easy-going, everything works flawlessly, and while it may not be the most modern property, it provides a very comfortable and reliable stay.
9.0 / 10.0
Nice room with little balcony. Kids liked the pool. Great breakfast. Nice to have access to the canal walkways. Staff were fabulously nice and helpful.
The family room is just one big room so quite tricky in the evenings once kids in bed. Hotel is very easy access from the road but parking is very limited and finding the public carpark (which is huge) was tricky! It’s further out of the historic centre than I expected so slightly hard for little legs.
10.0 / 10.0
Excellent location
Friendly staff
Great hotel facilities
6.0 / 10.0
We liked the facilities, the furnitures in the room. The staff were very nice with us. And the breakfast was very delicious.
We were unfortunate to see that our bed sheets were dirty. There were hair left from the previous client we assume, on our bed sheets. We had to sleep on top of the bed sheet in between to make sure to avoid the dirty parts. Then we also had an issue with our toilets. The flush kept bringing water again and again. We had a hard time to stop it.
1.0 / 10.0
null
dirty
noise
9.0 / 10.0
Great hotel and friendly staff.
Very limited parking
7.0 / 10.0
Lovely spacious room (penthouse). Bath and shower excellent. Friendly staff.
Some parts of room (staircase and toilet) unfinished walls - like in the middle of decoration. No ventilation in toilet. Empty beer can left on private outdoor roof terrace (which needs some attention). Also were not advised of water shut off four 3 hours for essential repairs upon check in. Used toilet without knowing this and then could not flush for a few hours.
8.0 / 10.0
Clean, beautiful hotel, very good location, rich breakfast, nice pool and gym, nice lobby
Our room was in the 2nd floor, the lift didn’t reach there and couldn’t find someone to help only the lady at the reception came to help but she is lady and receptionist, as a branded hotel at least to have this service
10.0 / 10.0
Top class, gym and pool facilities amazing. Staff at the desk very accommodating. Room was great. Perfect place for anniversary stay.
Nothing
10.0 / 10.0
Locations ,facilities ,very good breakfast ,nice very big room
10.0 / 10.0
Friendly and helpful staff , who were very welcoming upon arrival and supportive throughout. Fabulous spacious room with a lovely large balcony area . Excellent breakfast and enjoyable swim on the pool.
8.0 / 10.0
Excellent placement - a small walk to all the things Bruges has to offer. Nice with aircon during summer. We booked the smallest room they have, which had a steep staircase - but the room was really lovely. Very pretty decorated. The pool was fine. The personel was great.
10.0 / 10.0
Staff were amazing. Location superb. Highly recommended
5.0 / 10.0
The room was nicely decorated and spacious. The breakfast was good and enough choices. The swimming pool was large and clean. The bed was also very nice to sleep.
After swimming the water of the shower was lukewarm and could not get warm. The shower drain was also clogged, after which we had to ask a hotel employee. He manually emptied the drain a bit, but could not solve this until the next day. We were leaving the next day. The cold water was because many guests were using the hot water at that time. I waited an hour while I was still wet from swimming before I finally had warm water. Unfortunately still with a clogged shower drain. I did not find this comfortable. We paid quite a bit and they didn't offer any solution or anything for the inconvenience.
9.0 / 10.0
Beautiful hotel inside. Gorgeous room which even had an outside terrace area! Great WiFi and air-conditioning. Comfortable spacious bed. Lovely powerful shower and toiletries provided. Room had minibar which was handy for the fridge and tea and coffee provided. Great location just 10 minutes walk from one end of the centre and lots of restaurants etc. Would definitely stay again (but request room furthest away from others!).
Unfortunately the rooms are not soundproofed at all and it was quite noisy when people were outside going into their rooms. It felt like they were talking in the same room! Also very noisy when staff cleaning quite early in the morning. Not ideal but if youre an early riser its unlikely to bother you.
9.0 / 10.0
Spacious room.
nothing
10.0 / 10.0
The hotel is really nice.the staff our professional. The breakfast is nice plenty of choice.the position is good to see bruggs. Every thing 5 star.will return 3rd time
Nothing all great.
9.0 / 10.0
A beautiful hotel with a lovely room (we booked a ‘charming’ room). Staff were spot on. Position is very good. Really recommend this hotel
Only slight problem was that the shower leaked terribly and we could do nothing to lessen the problem. Just needs attention from the hotel
9.0 / 10.0
nice rooms and comfy beds and good coffee too.
9.0 / 10.0
The staff were very friendly and helpful. The hotel is only a short from the centre of Bruges with restaurants and bars nearby.
The breakfast is fantastic with a large selection of hot and cold options.
The swimming pool area is relaxing and spa-like.
We had a shower over the bath in our room. The shower wasn’t working and we were told it would be fixed and although we asked several times, it wasn’t.
8.0 / 10.0
Location, cosy room, breakfast excellent
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Grand Hotel Normandy by CW Hotel Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Hotel Normandy by CW Hotel Collection. Enjoy the water!
Is Grand Hotel Normandy by CW Hotel Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Hotel Normandy by CW Hotel Collection?
We found 19 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
