Wyndham Garden Warsaw

Bed was comfortable. Staff was very friendly. Close to my business location, food options, and Hwy 30. Mostly quiet.

Killed 4 roaches. Cable box needed to be replaced immediately. (Staff handled with a smile. It's only under dislike because I arrived late after flight delay & wanted to rest with "background noise" right away. Rest was "delayed.") 2/5 nights noisy & sketchy other residents both inside and out (adjacent motel & Wyndham guests). Some towels scratchy. Two people attending my event changed hotels due to these issues. Understandable for them.

Location

Elevator broke for over a year. Hot tub and pool area freezing. Pool not in service. Hot tub very dirty. Hotel stunk had nasty smell in all hallways. Staff didn't inform us that pool wasnt working. Definitely worst hotel ive ever stayed at.

Clean bed

No swimming pool, no breakfast, no wifi, too many roaches

The room was clean. Beds were comfortable.

The tub did not hold water for a bath

Great swimming area/atrium…..lobby inviting….staff was friendly and efficient

Booked a suite with whirlpool and fire place…. Fire place didn’t work …. Room size was nice

The pool area look.

The hours on the pool/hot tub, the cleanliness of the bed comforter and sheets

Staff was accommodating

Pool was green Ice machines were inoperative had already purchased iced from the gas station when I was informed that staff had access to restaurant ice machines though restaurant was apparently closed Bed made a boom sound like it was mounted on a metal frame?

Location was fine.

There were two ice machines on the first floor and neither one was working. A big disappointment.

The pool was huge! The arcade area was perfect! The beds were so comfortable and staff were so professional and helpful!

Ice machines didn’t work, toilet didn’t work (my hubby fixed it), no ac in the billiard room, ran out of coffee fast, and the bartenders don’t work because the bar wasn’t open at all during the entire stay.

Honestly the place is ran down. Looks like it was a nice place at one time.

Everything was either broke or closed early. The front elevator was broke. Our fireplace was broken. The outdoor areas fountain didn’t work. The outdoor pool was closed early. Our room had an Oder that was hard to deal with. The public bathroom by the indoor pool was filthy.

The restaurant downstairs was friendly and affordable. The food was good and the helpings were generous. All the staff we encountered were very friendly and helped us to immediately feel at home. I am thankful to have a pet friendly affordable option for our trip.

There were dirty halls on the upper floors. The hot tub was out of order during the only window we had in our schedules to use it. There was no soap in the bathroom, only lotion. There was no shampoo in the shower, only two body washes. The towels were very coarse.

Good location. Quiet room. Good parking.

Lounge was closed

The staff was incredible and the rooms were extremely to clean and comfortable!

Nothing everything was fabulous

Nice outdoor pool, rooms clean. Nice lobby.

Strange smell, dated and bar closed

The indoor pool, the price of the rooms

Booked 3 rooms, asked them to be together, 2 on one floor, (not together) one on the ground floor. Made for an inconvenient experience. Our room smelled heavily of pine sol, figured out why in the morning, there was vomit on the windowsill. The mattresses were too small for the bed frame, which is metal and exposed at a height just perfect for hitting your shin. The outdoor pool was cloudy and algae ridden, not safe for my 2 year old grandson or anyone else. Trash and debris lined the parking lot and entrances. Overall a big disappointment, considering reviews were a lot more positive than our stay was.

Dog friendly..$20 per night extra. Game room..Foose ball, pin ball games. Comfortable beds and pillows. Plenty of hot water. Friendly staff. Outdoor pool was refreshing. 3rd floor coin operated washer and dryer for guest use. Restaurant connected to hotel, but did not eat there. Concession bar near front desk...sold soda, chips, candy. Indoor pool area has a cute theme.

Awful smell on 2nd floor. Management explained the smell was caused by 1 room on the floor... long term guests dogs. No working ice machine on floors 1 and 2. Outdoor pool area could have been cleaner...trash, cans, cig butts. No ATM on premise. Indoor pool was cold, though was told it was heated prior to check in.

Pools were dirty not taken care of at all weird floating hairy balls water was grey it was bad

Great amenities and very helpful staff

the bar worker was amazing..

the beds were full size not queen. The frames stuck out like 5 inches where the mattress should have ended. The water was cold and took almost 20 minutes to heat up for a shower. There were no pool towels and minimum towels in the room. The property has gone down hill over the last 3 years.

The location and connecting rooms was good.

Didn’t care for the smell of people smoking weed all around us. The hot tub was broken the whole time and maintenance in room was very much lacking. The whole hotel is very run down and need a face lift. You can tell management doesn’t really care about guest experience or the overall quality of the hotel. The ice machine on every floor was broken as well.

Layout and location

No vending, no hot water, power went out for a while, no ice throughout the whole facility and maintenance was needed throughout.

The pool

To dim and scary elivators and no free breakfast and bodily fluids on beds

The restaurant

The fact that our hotel room didn't have any hot water so me and my kids could not take a shower after leaving the pool

The lobby and facility looked fresh and modern. Staff was friendly and somewhat helpful

All of the vending machines and icemakers were out of order. The elevators in the front of building were out of order. The bathroom sink looked like somebody shaved and didn't rinse the it out. The toilet barely flushed and had very low water flow. The microwave would trip the surge protector if the tv was on. Front desk had nobody to check. The surge protector had 7 items plugged into it including a microwave and fridge. Very unsafe, especially when it kept tripping. No coffee maker in room but plenty of cups.

Smelled very clean!!

Nice rooms pool area was nice

Hot tub not working pool not cleaned no hot water to take showers. Breaker blew no tv microwave or fridge. We got it fixed they told us to flip switch so it happens often. Toilet ran flapper didn’t close. Just needs maintenance. Also 413 smelled of cigarette smoke when we arrived which it was supposed to to be non smoking but they did smoke. Game room was 86 and smelled.

The breakfast was excellent staff was very friendly and plesant.

The fact the ice machine on the first floor barely gave any ice and kept saying it was off

The pool smelled like sea moss and was creamy you couldn’t see the bottom, the pool area was trashed and hot tub was out of order. My shower didn’t work in my room so they moved me and then my tv didn’t work. It’s gone down hill since new ownership came in.

Very laid back clean and a fun place

Elevator was down but it wasn’t a huge problem

My cat enjoyed it!

I liked how close it was to the lake and the parking lot was nice since we had a boat!

Absolutely horrible front desk man very unprofessional.. my family was in out door pool 2 hours swimming for the front desk man to kick my family out apparently they had chemicals in pool and were waiting on results no signs stating pool was closed. We then went to indoor pool for same guy to just get ignorant with us and say we need to leave cause there was to many kids.. and that this wasn't a place for a family reunion or pool party. He litterly kicked us out and said check out of the room and he will refund us... We called at 10 am that moring to ask if we could have few extra people there and the laidy said Absolutely were very family orentated.. well the guy at the front desk was not.. Had they said no we couldn't have a few extra people there we would have went else where l. I didn't drive 9 hours and pay for a presidential suite to be treated like crap.. Then they failed to tell us the jacuzzi was broke our room had no hot water there was no ice machines nor vending machines there were working. And out room had cigarett butts all in the sofa.. THEN AFTER HE kicked us out he posted signs on indoor pool saying no pool parties..like wth... We were not bothering no one the kids were being very good.. DEFIENTLY THIS PLACE DOES NOT DESERVE AND GOOD REVIEWS.. THIS PLACE IS A NIGHTMARE AND THEY NEED TO DEFIENTLY BE ADDRESSED

The discrimination against my family