Holiday Inn Express & Suites Dearborn SW - Detroit Area by IHG

Modern, all needed amenities, very clean. Excellent breakfast and great parking. Nice staff!!!

I liked everything

Nice one

Na

Good service

The staff was nice and the complementary breakfast was good. The selection of items was nice. Cereal, oatmeal, fruit, bread/bagels, muffins, pancakes, meat option - bacon one say, sausage the next, eggs, biscuits and gravy, and juices.

The room & building is showing its age. While it was clean, it was pretty banged up and needs attention. There was missing tile in the bathroom & stains on the bathroom ceiling. The toilet sits low to the ground & water splashed onto the floor at every flush. The bathroom mirror had chips along the edges. The shower/tub was clean and in good shape, and there was plenty of hot water for the 5 of us. The Dove products provided was nice. There is no fan/vents in the bathroom. All the walls throughout the room have scuff marks & large dents that should be repaired & repainted. They are clearly not wiping the walls down at cleaning, as I'm sure some of the marks could have been removed with a magic eraser. Furniture was also banged up with lots of dents and scratches. The curtains are terrible! We were on the first floor and there were only sheer curtains to cover the window. The darker/heavier curtains were only for decoration & could not be moved to fully cover the window. You could only partially cover the window with them, which allowed for zero privacy. I had to use one of the hangers from the closet to pull & clip the curtains in a way the would block the window. Never have I experienced this before in any hotel I have stayed in. The beds were too firm & the sofa bed mattress was nothing but springs with a thin cover over them. This did not allow for the most restful of sleep after a long day of walking.