Holiday Inn Express & Suites Dearborn SW - Detroit Area by IHG

The dates of my stay were changed-I only stayed Nov. 4, 5, & 6. Yes, rooms were clean, refrigerator & microwave. the delicious breakfasts.

Bugs in the room

This is a very nice property and the staff at the front desk was helpful. It's the best HI-Express I've ever stayed in.

It was good

Exceptions

We had three rooms as we were there for business - 2 of the rooms smelled a bit moldy, the one room was particularly bad and made the person feel ill.

Would have been 5 stars.However was not told when booking that credit card would be charged $150.00 deposit.That is suppose to be refunded in 6 to 8 business days.Also shower water was hard to regulate.Was either to cold or to hot.Also shower head was weak.Breakfast was nothing special.Had biscuits but no gravy.Staff was helpful and friendly.

Everything is prefect!!

Everything was great. We will stay there again.

very clean rooms and friendly staff

Location was good for us, close to our business meetings. Stayed 3 nights but don’t think we would stay again. I have a mold sensitivity and had to turn the AC off even though it was 80 degrees out because the moldy mildew smell was greatly aggravating my health and sinuses. The hotel and room was fine/normal. The gentleman at the front desk Thursday was very lovely and helpful - appreciated nice staff AC needs a flush out and I would have rated higher

Quiet, 24hr coffee, breakfast

Shower was rusty and leaked

The staff and management was great. called 10 minutes after check in to see how our room was and ai casually mentioned there was a bit of a smoke smell and within 5 minutes the manager called and offered a new room

Everything was great.

My family and I stayed here to attend a concert. The manager as well as the staff were very accommodating and attentive.

It was not a good stay

didnt eat there and bed was comfy

Perfect for visiting Henry Ford museum

This place is dirty. Carpet in hallway and room was not vacuumed and very worn. Stains on the walls, finger nail clippings around the trash can in our room when we checked in. Hair on the sheets. (I bring my own). If I had known this is the type of hotel that charges a $150 hold on your cc on top of the room charge instead of just keeping it on file that would have been an indication of the type of place this is. The 2 forms you have to sign upon check in about not being allowed guest in the room or who can use the pool were also indicators of the type of place this is. Oh and the police showed up after the fire alarm went off in one of the rooms for over an hour early Monday morning. Don't stay here

Will never be back.

The hotel was modern and clean. Our room was impeccable, which reassured us for a good night's sleep. This location is extremely convenient for visiting Marshall University. We will definitely stay here again.

All went well.

Well maintained property with all the amenities.

the room has paper-thin walls and i could hear the next room. In addition, the structure of the building seems to be not so solid. When a young child was running in the hallway, my bed was moving up and down because the floor was vibrating.

Everything was ok except for the blue tv It was absolutely horrible trying to watch it And there are no way to change the settings it’s room 101 just in case you get that room

Had to wait 15 mins for someone at the front desk to serve me. When I went upstairs the key wouldn’t work. I told the front desk and he said our key machine is broken. I said how are we going to get in and out of this room he said, “I’m sitting by the front desk”. The mini fridge wasn’t working, I had goods that almost spoilt because of it. The bed sheets also smelt really bad too. Wouldn’t recommend this hotel to anyone.

Patio furniture shredded and faded. Corners under bathroom counter not clean. Underside of duvet shredded. Pool water murky over 3 consecutive days with apparently no regular care. Overall disappointing quality for a Holiday Inn Express.

This was a very old hotel and not up to the standards and reputation of a Holiday Inn Express. The breakfast was very subpar and the cinnamon rolls were dried out. The hotel was rundown and had odors in the common areas such as hallways, lobby, and dinning area. Would not recommend.

Very comfortable and clean

Very smooth

Nice clean property