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Staybridge Suites Dearborn MI by IHG

Exterior

Full-size fridge, microwave, stovetop, dishwasher

Room amenity

Desk, laptop workspace, blackout drapes, iron/ironing board

Desk, laptop workspace, blackout drapes, iron/ironing board

6.8Average

(273 Ratings)

"Awesome "

Sahim

Don't miss out! Price and availability may change

6.8 / 10.0

Average(273 Ratings)

Hotel in Dearborn Heights, MI

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Hotel in Dearborn with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Staybridge Suites Dearborn MI by IHG offers 99 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. LED televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dearborn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Amenities at Staybridge Suites Dearborn MI by IHG

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Free parking

Map of Dearborn Heights, MI

city location on map

Nearby attractions

Henry Ford Museum of American Innovation

Michigan Stadium

Ann Arbor Hands-On Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

6.8Average

(273 Ratings)

"Awesome "

Sahim

Don't miss out! Price and availability may change

$$$$

6.8 / 10.0

Average(273 Ratings)

Hotel in Dearborn Heights, MI

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Dearborn Heights, MI

city location on map

Nearby attractions

Henry Ford Museum of American Innovation

Michigan Stadium

Ann Arbor Hands-On Museum

Available Rooms

About this hotel

Hotel in Dearborn with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Staybridge Suites Dearborn MI by IHG offers 99 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. LED televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dearborn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

6.8 / 10.0

Average(273 Ratings)

1.0 / 10.0

Check in was late due to room not being fully cleaned by check in time. Pool was not working. The following morning prior to check out, pool was still not working, but front desk said it was ok to use. The water was a nasty dark green with a gross scummy foam covering the top of water. Front desk wouldn’t do anything about adjusting price or discount.

10.0 / 10.0

Awesome

8.0 / 10.0

Overall this was a good property. The only downside was that when we requested additional items such as towels and wash clothes, we were told to check when housekeeping came. We never got any additional items just the normal set of four. No one explained about housekeeping on what services they provided and when.

2.0 / 10.0

The room had stains on the carpet hair on the toilet trash in the trash can. That shows me that the room wasn't clean.

10.0 / 10.0

What a clean hotel. Great breakfast. Quiet. Pool and hot tub are nice. Pablo at the counter is great! He was on to off everything for our stay. Thank you

2.0 / 10.0

Woke up with bug bites . So not cool. Will not be coming back here ever l

4.0 / 10.0

Overall, the hotel was good and comfortable. The only creamer at breakfast was a Coffeemate creamer product that had sugar in it! Thus, it was not possible to have coffee with just cream (but no sugar). Who decided that this was a good idea? Morning coffee is a great thing on vacation, and I was unable to have this as a result (yes, we asked and no, an acceptable alternative was not available). Otherwise, the breakfast was fine.

8.0 / 10.0

Room was great, other than the ice machine in the refrigerator didn't work. Front desk gave us plenty of ice to get through the weekend. Breakfast had something to be desired Saturday morning, ran out of food, and coffee. The food that was there was cold. Only one person trying to take care of everything. Sunday was much better.

8.0 / 10.0

Nice, clean, and comfortable room. Staff was helpful and friendly. My only complaints are the pool was very cloudy looking and the people in the room above us were extremely loud when leaving their room around 5:30am. Overall a nice hotel.

8.0 / 10.0

Staff were awesome

8.0 / 10.0

The staff were awesome in accommodating my needs

4.0 / 10.0

Air conditioning wasn’t working when we arrived at 10pm. The front desk was able to move us to two rooms (5 people) which resolved the temperature problem but the condition of one of them was not great, fire safety door latch didn’t close properly. It’s renovated, but still reminds you of an aging hotel. Breakfast was lacking, no sausage or potatoes were available at 8am, needs better staffing to keep the common area clean (elevator, hallways smelled of strong cooking smells). Pablo at the front desk was friendly and responsive to our temperature issue when we called. Beds were comfortable and we slept well after the move but it was disappointing to be separated. I never leave reviews but the management should work on their property to make it comparable to similarly priced hotels.

10.0 / 10.0

We were greeted with smiles from all the staff. We got everything we paid for and more. I don’t think you can go wrong staying here. Very clean and beautiful.

10.0 / 10.0

Excellent

10.0 / 10.0

They were very helpful

2.0 / 10.0

When checking in, we were informed that there was in issue with the hot water but they had a plumber coming to fix it. After talking with another guest, the hot water has been off for days. Would have appreciated a heads up from the hotel so we could have tried to make other arrangements. We weren't even offered a discount.

10.0 / 10.0

Nice and clean

6.0 / 10.0

No maid service. Breakfasts were terrible—limited fruit, hot food was cold, waffle machine did not work, no cream for coffee—only sweeten coffee mates.

8.0 / 10.0

Liked hotel clean nice rooms.didn’t like that pool closed,very cloudy when finally opened.no one would use it.

2.0 / 10.0

I was disappointed to find that the remote control in our room did not work, we did not have any sheets or extra pillows for the pull out sofa bed, the cushions on the sofa was very dirty, and the breakfast was not good.

10.0 / 10.0

Great place to stay

10.0 / 10.0

Was sad the pool was closed, other than that it's been a great experience so far.

2.0 / 10.0

Upon check-in, my room had orange stains on the carpet and burn holes on the ottoman (pictured below with time stamps upon check-in). Felt unfairly targeted the entire stay. I never had 2 working room keys for my suite despite going to the front desk 3x for assistance with key cards not working. The pool was not stocked with towels from 4pm-closing. The staff said they were unable to replenish the towels when made aware because they had already put out towels for the entire day. Hotel staff lied to my family and I about pool hours. Pool hours are listed as open until 11pm. At 10:15pm, the staff told me I had to get out of the pool because it was closed (depsite pool hour's being confirmed as 11pm when I checked in). The staff told me I was incorrectly told 11pm and that I had to vacate the pool within 10minutes or risk eviction for having a final warning. After I wrote an email to the manager to express feedback on how the staff treated me during my stay, I did not receive any correspondence from the manager. Instead my card was charged an additional $50 because the "maids must have found your room worth charging". I could not be given any more information on why the charges were added even though I offered to show pictures of the room condition before and after my stay. Overall, this was the most stressful stay I have had because of feeling targeted by one staff member in particular. I feel like the room charges were in retaliation to my feedback.

2.0 / 10.0

Pricing was disclosed and also staff were not helpful at all

2.0 / 10.0

When we checked in, the hotel ran my credit card and sent us up to our room. The key entry was broken and required a maintenance person to let us in. We found out the room was not what we’d reserved. Desk clerk informed us the manager downgraded us as a result of a “better” reservation. We asked for our money back so we could go to a different hotel. We were told the desk clerk was not authorized to process refunds. He indicated that the manager would “do something in the morning to make it right”. We grudgingly agreed to take the downgraded room which ended up having a refrigerator that would not work, stained carpet (looked like someone had been murdered there) and a bed setup that did not match our requirements. If I could leave them zero stars out of ten, I would.

10.0 / 10.0

Very good hotel.

2.0 / 10.0

So i had a do not disturb sign i left for few hours i come back room is cleaned but the bags i had with receipts in them they had throwm out moved all my stuff missing a small hand bag...next room over had people arguing drug activity 3 doors down girls fist fighting NOT SAFE AT ALLL

10.0 / 10.0

Location and amenities

1.0 / 10.0

The manager at the front desk was rude not only to myself but to other customers. He told me we could not have balloons in our room so I needed a refund but he was rude about that too. He saw cupcakes and one woman's hand and told her she cannot have that in the room and started arguing with the customer. He showed no professionalism, we were two black women and he showed a bit of racistism. I will never ever come to that hotel again.

4.0 / 10.0

I would say that it was okay. Check in was horrible. They gave me a room that was not cleaned. The did give me another room that was cleaned but I was still mad about the situation and ask to speak to a manager and was told that he stepped out. The definitely need updates to the hotel and understaffed.

1.0 / 10.0

They double charged me for the room. I showed the desk clerk my receipt on the app and still charged me for the room after i stayed. And never refunded my deposit along with the extra. When i called they said there's nothing they can do.

4.0 / 10.0

.

10.0 / 10.0

I’m a Michigan native who travels home from Ohio frequently this was an excellent hotel to stay at while visiting family and friends and gave me all the amenities of home.

10.0 / 10.0

Michael at the reception desk was always pleasant and helpful!

10.0 / 10.0

I come frequently to dearborn, this is my 1st time in this hotel, staff are very welcoming and clean facility. Highly recommended

8.0 / 10.0

I didn’t like that fact that you don’t get warnings for noise complaints . They just call the police instead.

2.0 / 10.0

Spent 400 dollars on a King Suite for my family and I to come swimming and got there and the pool room was FREEZING and the jacuzzi wasn’t even working! Livid is an understatement. My kids didn’t even want to be in the pool room they were begging to go back up to the room cuz it was so cold in there. The room was ok.

10.0 / 10.0

I enjoyed Id book again. But you can hear your neighbors

2.0 / 10.0

We booked the suit which was not that cheap. The hotel rooms need updates. The couches are stained and dirty. The entire suit had very bad smell and odor.

10.0 / 10.0

Everything was awesome

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