La Quinta Inn by Wyndham Columbus Airport Area

Because of the location it was my first choice, but after arriving on the grounds i was very disappointed, people working on their car's loud music in the parking lot,

Hotel Manager La Quinta Inn by Wyndham Columbus Airport Area Subject: Formal Complaint Regarding Recent Stay Dear Hotel Manager’s I am writing to formally express my dissatisfaction with my recent stay at La Quinta Inn by Wyndham Columbus Airport Area from November 8–10, 2025. Unfortunately, my experience did not meet the standards I expected, and I feel compelled to bring these issues to your attention. Check‑in Experience: Upon arrival at 3:40 p.m., the receptionist was rude and initially informed me that no room was available. She remarked that the hotel had been busy and, because I had not checked in earlier, she had to locate a clean room. This comment was unprofessional and left me feeling unwelcome. Cleanliness of Common Areas: The lobby was in poor condition, with trash and leftover food on the floor. Guests had to walk around waste to reach the front desk, which created an unpleasant and unsanitary environment. These issues reflect poorly on the property’s customer service and maintenance standards. I respectfully request that you review this matter, address the staff conduct, and ensure that cleanliness protocols are enforced more rigorously. I would appreciate a written response outlining the steps your team will take to prevent similar experiences for future guests. Thank you for your attention to this matter. Sincerely, Paul D Williams

Wow

Wow

The staff and it was fairly clean

Someone stole my personal items out the room my watch and bracelet

The breakfast was ok. The coffee was great. Had waffles, sausage, but no eggs.

The facility did not have a elevator at all, unbelievable! We were stuck on the 2nd floor dragging our suitcases up 12 stairs. Never again!

I liked the area it was in

Whoever the foreign guy is that works the desk at night is very rude and will lock the doors on you while watching you walk in

There were some room problems and the hotel was 30 minutes from airport even though it says area.

Clean

All was good

Renovation

Front desk was not staffed 24 hours

Ok

Parking for U haul truck was non existent

It was close to my family I was visiting Easy to find.

It was rather loud outside with people stirring around rather late.

It was in a great location

The property was very dirty. Our room had a horrible smell and everything was dirty.

Nothing low budget hotel at the last minute because or previous reservation got canceled at the last minute.

Low budget not comfortable barley renovated not whar we wanted

The check in staff was wonderful. They were nice and once they realized the struggle it would be to get the dog and luggage upstairs due to their lack of elevators they quickly offered to and changed us to a room downstairs near a door.

It was dirty and stained. The floors in the room, hallway, the bed. There were guests partying in the parking lot and being loud up and down the hallway. Broken glass in the parking lot from the partiers. Someone tried to get into our room in the middle of the night. I believe due to being drunk and confused as it sounded as if they went into the room next door once I asked what they wanted.

Clean quiet and friendly staff

Everything was good

Did not use bfast rest was terrible see email I sent

Staff at check in and staff did not remove a person yelling screaming outside window at f unit last night

Breakfast was nice and staff was pleasant

Very thin walls/windows led to poor sleeping conditions. Room was not very clean and the the breakfast buffet in the morning did not have A/C

Room was clean and staff were friendly

The bed wasn't as comfortable as I would have liked

It is relatively close to the highway, yet you can't hear it (over the sound of the AC, the cars parked right up to you window without a pane to act as a sound barrier, and the rumblings from other rooms) - this is the only reason it gets a 2 and not a 1 rate. That is all. There are three other lodges in the immediate vicinity - make better choices.

Almost everything. We arrived to find out that the entire front section of the hotel is under renovations (not mentioned anywhere when booking) which means that, at first, we were not even sure if the place was even operational! Only after seeing the cars parked out back, did we see people walking about. We parked and navigated through the dimly lit corridors (horror films, much?) to the lobby, where we were charged 150$ deposit for one night (did not happen in any other hotel for this trip) and given keys to a freezing room (temp was at around 40). The room itself was in a general disrepair: missing blinds and no window pane (meaning that except for a thin layer of tarp, there was nothing blocking the noise from the parking lot, which was right up to the room wall), loose deadbolt (it seemed like someone had tried, and maybe succeeded, in forcing their way in, at some point in the past), rust stains on the bathroom sink (without there even being a faucet there? where did they come from??), and stained linen - to name a few things. During the night, we could hear all kind of activities happening in the corridor at all hours. There was absolutely no regard from the hotel or staff to keeping silent sleeping hours (I had no intentions to go seek any administrator - not with the busted deadbolt a silent evidence to part events!) In the morning, we got to breakfast to find it even more spartan than the ones we faced in other places: no eggs, no protein, simply pancakes (the make-it-yourself-from-a-batter kind), cereal, yogurt and some spreads. The designated dining area had wobbly tables which direly needed a wipe, chairs - and that is it. Believe the other horror stories you read in the comments.

The lady at the desk was very sweet and helpful

The front entrance was closed and the main parking lot was blocked off so there was nowhere to park

Very clean comfortable. Nice staff. Good breakfast.

They were some small things that were broken. A hole in one side of the bathroom door. 1 fit in shower still was missing.

the staff seemed to understand that the hotel was nasty and were pretty nice

no elevator, the air conditioning was broken so it was 80° in the room the whole night, bedding and towels had stains and funk on them, the floor was dusty and dirty, the emergency lock on the door was busted and didn’t work, there was hair and lint in the shower, the toilet had pee spots under the seat, overall the whole place was just nasty. it looked absolutely nothing like the listing photos.

The bed was soft and comfortable

There was blood on the wall of the stair wells, the carpets were nasty, room had holes in the wall and the floor was so dirty I couldn’t take my shoes off

The shower

Cleaner sheets, closet smelled bad, dirty furniture, staff had attitudes, charged me for an extra night and wouldn't give me a refund.

Nice beds. Overall comfortable stay

No ice, no hot water in shower, mediocre continental breakfast.

Forget it not worth the stay

The staff was never at the front desk at night anyone could come and go someone knocked on our door 4 o’clock in the morning we left I had to knock on the counter for 17 minutes to get someone to come out and the the attitude was not pleasant at all

Modern clean comfortable

The gym was a disappointment but everything else was great.

Everything was clean

It was clean

The price and the parking

How big and how clean

The location around was kind of yucky