Best Western Knoxville Airport / Alcoa, TN





7.9Good
(445 Ratings)
"Close to the airport. Airport shuttle. Hot breakfast. Long term parking. Friendly staff"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Located within 11 miles of University of Tennessee and 12 miles of Frank H. McClung Museum, Best Western Knoxville Airport / Alcoa, TN has rooms in Alcoa. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center.
Business facilities
Airport transportation available
Free airport transportation
Shuttle available
Free shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.9Good
(445 Ratings)
"Close to the airport. Airport shuttle. Hot breakfast. Long term parking. Friendly staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
The breakfast was cold in other words. Warm needs to be hot
The breakfast could have been warmer
9.0 / 10.0
It was convenient and affordable. It was clean and the bed was comfortable.
10.0 / 10.0
Close to the airport. Airport shuttle. Hot breakfast. Long term parking. Friendly staff
10.0 / 10.0
Friendly staff, clean, shuttle to airport, great location
No hot tub and indoor pool was cold
10.0 / 10.0
The breakfast was great and ready. Hotel was quiet. Location was perfect.
I was happy with everything .
5.0 / 10.0
The breakfast was fine. The room as small, the mattress was dipped in like it was very old, the refrigerator smelled musky and the strip between the carpet and tile was gone and nails were sticking out.
Stayed anive
10.0 / 10.0
Clean and convenient
Breakfast was blan
10.0 / 10.0
Location clean
Property was great
7.0 / 10.0
The beds were very comfortable. Bathroom was very clean as were facility grounds.
The AC and heat in the rooms were so temperamental. They were so close to one bed one person would be far to hot and the other far to cold due to units location right in front of one of the beds.
1.0 / 10.0
Truthfully, nothing besides the staff at the front desk that I spoke to.
Location, parking, clientele inside the hotel (esp the domestic situation beside of us in our first room. We moved rooms), mold inside the bathtub (in the new room we changed to while there), dried blood on the wall in the bathroom, loud children running amuck and hanging out in the lobby and playing in the halls at night time making it difficult to go to sleep, loud music in the lobby and same thing, uncomfortable bed. Overall we felt unsafe, uncomfortable, dirty, frustrated and we would not recommend this place. We booked it for two nights but left after the first night mainly bc of the mold situation. My daughter has a lot of allergies and I did not want her exposed to that any longer given she was already not feeling great. I am really hoping the manager does call like promised by the front staff to discuss our refund.
3.0 / 10.0
Good staff and location
Breakfast was horrible, cold and stale. Room had trash in it from previous guests
5.0 / 10.0
It's by the airport, shuttle was free and easy to arrange, very nice staff running it
The woman in line who checked in before me was given a key to a room that was already occupied. When she came back visibly shaken that she had just barged in on someone sleeping in an already occupied room, front desk staff were pretty unbothered. A new key to a different room was issued with barely an apology. As a woman travelling alone, I was unnerved by the thought that the front desk staff had made such an error - what if they handed out my room key to someone later? Did not love this.
8.0 / 10.0
This was just for an overnight before a 6am flight. We did not get in until 11 pm. Staff was very responsive. Shuttle was very flexible and on time. It is pretty much across the street from the airport so very convenient. Room was nicely appointed. TV had Netflix and other streaming in addition to the basic cable that is at other places.
10.0 / 10.0
Very clean
Nothing
10.0 / 10.0
Everything was smooth and the staff did an amazing job making us feel welcome.
9.0 / 10.0
Staff was very accommodating
Beds weren't very comfortable
3.0 / 10.0
The only good thing was the worker who was diligently making sure the breakfast areawas clean and stocked.
Dirty, room had a horrendous smell, elevator and halls smelled like smoke, beds were gross, and it was just down right sketchy. :(
10.0 / 10.0
every issue fill into place.
no comment
8.0 / 10.0
An excellent hotel close to the airport. We were picked up at the airport on arrival and taken back on departure. As we had a later flight we were allowed to store our luggage at no extra cost. All the facilites you would expect. Good breakfast included.
Nothing!
10.0 / 10.0
The bed was amazing, best nights sleep in a long time. Room was nicely laid out. The pool area was clean and lots of towels were available.
The hot tub was gone.
5.0 / 10.0
Location to airport, shuttle, and car parking during trip
Room was muggy and smelled musty.
9.0 / 10.0
The room was clean and nice size. Good hot water
1.0 / 10.0
Location
Immediately when we walked in the door there was rat poison on the floor which should have been a sign for us to leave. The whole place was dirty. There was black mold in our bathroom and on the wall by the air conditioner. When we told the man at the front desk that we wanted to check out early he told us that we couldn’t and said too bad.
8.0 / 10.0
The hotel was clean. The rooms were clean and comfortable. When I asked for extra towels and pillows it was done immediately which I appreciate. The food was great and I liked the variety of choices. I love the fact that the pool was open early and closed late to give families time to enjoy it at their leisure. I felt relaxed and comfortable during my visit.
The pool room/ area could have been kept cleaner/monitored better. Every time we were in there there were less and less dry clean towels for us to use. Plus the towels were so small my 30 lb granddaughter couldn't even wrap it around her.
9.0 / 10.0
Location location location. It is close to the airport. There is a shuttle to and from airport. It’s an enterprise rental car location close by and Starbucks and several other restaurants in walking distance or short drive. It’s really convenient and my room was nice.
8.0 / 10.0
Clean and close to airport. Free shuttle to and from airport.
Ac was loud.
6.0 / 10.0
The lobby was clean and welcoming. The exercise room was very clean.
The room smelled like mildew. The smell was very strong and coming from the air conditioner.
Breakfast was not as good as comparable hotels.
10.0 / 10.0
Breakfast variety of choices. Clean area and coffee available 24:7.
10.0 / 10.0
Great location, comfortable beds, simple breakfast but value of money..
10.0 / 10.0
Everything
Getting in out of the hotel parking lot.
8.0 / 10.0
sofa bed
TV is not HQ
5.0 / 10.0
The recepcionist made all that was possible to put us in a better room. I appreciated that.
The room we first got was smelly, a real terribly odor resembling a mixture of wet carpet and mould. I went immediately to the front desk and asked for a better room which was given to us by the clerk. I found out that all the rooms were carpeted and perhaps this could be an issue in that area. I am glad that we skiped that smelly room.
The tub drain was clogged which is very disgusting.
8.0 / 10.0
Convenient to the airport.
People camping in their cars in the parking lot and using the bushes for bathrooms
10.0 / 10.0
This was the first best western I’ve ever stayed at that was as clean as this was, the room, bathroom everything was exceptionally clean, the hallways, the breakfast area ect. Very very impressed
10.0 / 10.0
The location being close to the airport was very convenient for an early morning flight.
Was a bit hidden
7.0 / 10.0
Room is better than what I am expecting
none
9.0 / 10.0
Good breakfast. Comfortable room
We booked for 5 people and only had enough towels and wash cloths for 2. We didn't have any problems getting more....was just an inconvenience
4.0 / 10.0
Location to airport
Sink drain stopper is broken. Toilet hard to flush. Mattress is lumpy and uncomfortable.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Knoxville Airport / Alcoa, TN. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Knoxville Airport / Alcoa, TN. Enjoy the water!
Is Best Western Knoxville Airport / Alcoa, TN pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Knoxville Airport / Alcoa, TN?
We found 26 amenities for this rental. This includes business facilities, airport transportation available, free airport transportation, shuttle available, and free shuttle available.
