Larkspur Landing South Bend

Wasn’t as good as usual!

Location was good.

First, the room we reserved as not available (2Q with sofa bed suite) as it was oversold. We were transferred to a different room (K + sofa bed). We moved to the replacement room. Second, the K+sofa room was not clean. It reeked of vape. The smoke detector was disabled and hanging off the wall. The heat was on high, apparently in an attempt to cover the smoke smell. The sofa bed was dirty with food wrappers and a partially used vape dispenser. It was disgusting. Who cleaned this room? Absolutely no quality control. I have never seen anything like it. Had it not been 10pm at night on a football game weekend, we would have left. We asked for a new room. Third, we moved all our luggage again. The keypad for the replacement room did not work. We could not get into the room after trying several keys. It was clear this was not a "card" error. The door's keypad was broken and non responsive. Again, who is in charge of this hotel, and sends people to a room with a broken card reader? Who wants to stay in a room with a broken door? We moved to another replacement room. We started with 2Q + sofa bed suite. We moved to 3 different rooms all over the hotel. We saw it all. We ended up in 2Q on the first floor. The photos of the lobby are accurate, it looks nice. The 2Q room on the first floor was fine. The third floor rooms were a disaster, and the corridor smelled. There seemed to be a family reunion or party on the third floor. From the hall corridor we could hear activity within the rooms. This is a very old hotel that has bare minimum upgrades to look nice on entry, and that's it. I do not recommend.

The location.

The rooms were small and very outdated. The lobby didn’t have a sports channel. The soap was empty in our room when we checked in.

It was ok.

I made reservations for a suite for 5 people. When I got there, they changed it to a single room with a king size bed. I was very disappointed. I was given a double room and the person promised me a portable bed that never made it.

Location but there were no other options because of the Notre Dame vs Navy game.

The carpets were dirty. One of the rooms had to be changed because it wasn’t clean at arrival. Cleanliness is not a priority in this hotel. The towels are very old and there’s no room service as to fix up your bed. They only change towels and on Sunday we had to request clean towels. As a Starwood property we are surprised that cleanliness is not a priority.

Comfortable room and bed. Staff was very friendly. Good coffee. Close to Notre Dame

Weird smell in hallways.

Very nice Notre Dame motif

Breakfast was average.

Hotel was dated and not well kept. I stayed at this hotel 18 years prior when it was a Hampton Inn and Suites. The hotel has declined significantly and has not been kept up. There was a strong chemical smell in hallways. I was told that there was a recent fire sprinkler water leak on the 3rd floor. There were ceiling tiles missing in hallways on 1st floor, pool closed. Could not get housekeeping in room even after specifically requesting it from housekeeping supervisor, who radioed staff to do it. Very disappointing.