"The staff was friendly, the hotel was so clean. The only thing that didn't make much sense is that the coffee shop located in the lobby did not open until 7:00!!!! The coffee the hotel provided was n..."
Guests love it hereGuests give this property a top rating
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About this hotel
Courtyard by Marriott Fort Smith Downtown features a fitness center, shared lounge, a restaurant and bar in Fort Smith. This 3-star hotel offers a 24-hour front desk, an ATM and free WiFi. The hotel provides an indoor pool and luggage storage space.
Amenities at Courtyard by Marriott Fort Smith Downtown
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
8.2Excellent
(233 Ratings)
"The staff was friendly, the hotel was so clean. The only thing that didn't make much sense is that the coffee shop located in the lobby did not open until 7:00!!!! The coffee the hotel provided was n..."
Courtyard by Marriott Fort Smith Downtown features a fitness center, shared lounge, a restaurant and bar in Fort Smith. This 3-star hotel offers a 24-hour front desk, an ATM and free WiFi. The hotel provides an indoor pool and luggage storage space.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.2 / 10.0
Excellent(233 Ratings)
100% verified reviews
8.0 / 10.0
Was a good stay
Comfort
No Continental breakfast
8.0 / 10.0
It was nice
Nice hotel within walking distance to the Majestic where we were going to see a show!
Felt like they were a little short staffed. That’s on corporate not the employees.
8.0 / 10.0
A good deal but not like Drury Inn
Nice building. Their restaurant was a bit pricey but the food was tasty.
No breakfast and no microwave in the room.
5.0 / 10.0
Not the greatest... could be better if the rooms got a bit of ventilation.
The staff were delightful and greeted us very well.
Smelly Rooms! The moment I walked in, it was suffocating. It came from the bathroom shower curtains, I believe. They were old and soaked, I guess.
9.0 / 10.0
Nice comfortable modern hotel in a safe area of town
Nice modern facility with parking in a safe area of town. Good sized room and comfortable bed.
Breakfast was more limited that other properties of the same brand and not restocked or kept clean. People were nice but..
5.0 / 10.0
For the price we paid and being a Marriot property we expected better, disappointing.
Great location, friendly staff.
The air conditioner in our room made a horrible noise. The curved shower rod was bent down so the shower curtain would not stay closed. The pool is in need of some cosmetic repairs. One person doing breakfast on a weekend. 20 people in line. So much for a free breakfast
10.0 / 10.0
Very nice stay, will return when we can stay longer and explore
The staff was friendly, the hotel was so clean. The only thing that didn't make much sense is that the coffee shop located in the lobby did not open until 7:00!!!! The coffee the hotel provided was not very good.
See above
10.0 / 10.0
Great place to stay. We will return when back in the area.
Very nice
10.0 / 10.0
The best hotel stay of our 4-day road trip
The staff was efficient and friendly. Impeccably clean room, hallways, main lobby, elevators. Quiet, spacious room with good mattress, pillows. The glasses were actually glass and 12 oz kn size instead of the tiny plastic cheap small ones wrapped in more plastic too many 2.5 star rooms use
Coffeemaker only had one regular and one decaf pod. So we had to call to far another. Why not supply 2?
6.0 / 10.0
Some simple improvements would go a long way.
It had nice lounge area.
Pool was not very clean and our room didn’t have a microwave. We couldn’t get room service as there was no cooks working that night.
3.0 / 10.0
Staff was very disappointing.
The room was nice sized for just one person.
I took pictures it was so disappointing...After spending about $1,900 for staying there, my room had been skipped over for 2 days...All of my trash cans were completely full and over flowing...my toilet had black/green mold growing on it, completely out of toilet paper and completely out of fresh towels. I call the front desk and greeted by a very unhospitable front manager. She informed me it WAS MY FAULT the room had not been cleaned. She informed me that I MUST CALL AND MAKE A REQUEST EVERY NIGHT to have my room cleaned the next day. So I put in the request. Arrived back to my room after work to find my room had the bed made and only half the trash taken out...the towels were placed on my bed, there were still things GROWING in my toilet & the room smelled like urine do to the toilet not being cleaned in several days. They also had NOT resupplied me with toilet paper. I called down to the front desk and was again greeted with distain by the front desk. She said she didn't know what happened but she would have toilet paper "run up to my room". Thirty minutes later I go down stairs and ask for the toilet paper, at which time she simply opened a cabinet behind her and handed me 2 rolls.
For the amount of money and the supposed luxury Courtyard is suppose to have, I was EXTREMELY DISAPOINTED! I am a retired Marine of 21 years, rest assured I will be letting all of my colleagues know about my horrible experience as well as all of my contractors to pass it down to their remote workers ( I'm a General Manager for Military Projects). This experience is absolutely turned me off to Courtyard and your parent companies.
Kind regards,
Gordon Davis
USMC
5.0 / 10.0
The pool wasn’t heated they didn’t have a hot tub and no breakfast and they also charged me more then what they said
The hotel was super nice
The pool was ice cold and then they charged me more then they said
10.0 / 10.0
Beautiful property and amazing customer service
Beautiful and clean
There was not one thing I didn’t like about this property.
10.0 / 10.0
Excellent stay but the pool was cold and closed too early. We worked until 9:30pm
Clean and good location
Pool was cold!
5.0 / 10.0
Nice hotel if u don't mind dogs barking
Nice clean hotel
Dog barking for hours in the room next to ours!
8.0 / 10.0
Expensive pet fee.
Generous free breakfast.
Strange room layout, and lousy pillow. Expensive pet fee of $75!
10.0 / 10.0
Relaxing/comfy/very impressed.
Clean, super comfy bed, location, bar/restaurant on property.
I liked everything.
10.0 / 10.0
Quick visit to Fort Smith
Location. Room comfort.
N/A
10.0 / 10.0
nice
This is better than average motel beds are great rooms are clean loved our stay here
shorter walk to our room not having to go through the lobby every time
10.0 / 10.0
Beautiful lobby and bistro area
Really nice lobby and bistro. Saint have a buffet breakfast but having the bistro there was more convenient. My daughter liked the Starbucks options in the morning. Great exercise facility. Spacious room with a couch.
My daughter was disappointed we didn’t get an a balcony with our suite. The pool was cold but it didn’t stop kids from playing. Neighborhood around the block was a little run down but we did see a good police presence in the surrounding streets so we felt like the car was safe.
7.0 / 10.0
It was good
It’s very nice and not to expensive
Breakfast was confusing, there wasn’t any when we when down at 8am. It starts at 7am
7.0 / 10.0
Overall good
Bar
6.0 / 10.0
Not what we expected.
The staff was top notch outstanding. The bed was comfortable. We loved the outside courtyard for our dog. We enjoyed the location it was easy to get to everything.
The wifi sucked. We were never about to access the free internet. The pool was cold and we had called ahead to make sure it was heated as avertized. Both of these were important to our decision of where we going to stay. We called several locations before making this choice, so not being able to use the internet or being able to use the pool for three days was very disapointing. The lighting was very dark and gloomy. We will not stay there again.
10.0 / 10.0
Had a great time.
Staff and downtown location
7.0 / 10.0
Good place, comfortable.
Comfort and Enjoyable areas in the lobby
At the moment, it seems that I’m being charged for a stay on April 20, 2025, and I am back at home. My original stay was for a day on March 30th. Not sure why my credit card is incorrectly being charged, and I’m not there.
10.0 / 10.0
Will recommend
Very clean and all employees were very friendly.
1.0 / 10.0
We booked the most expensive room available. As we were leaving we went in to have breakfast and found out our room didn
A view of the parking lot from our balcony
Not much
5.0 / 10.0
Was good but the dirty Bedding .
They did not serve Breakfast , asked for a complementary Breakfast but didn’t get it
Have clean sheets, comforters , they were stained looked nasty.
8.0 / 10.0
Wonderful and enlightening--
Loved the town--Rich in history and art!
10.0 / 10.0
Very comfortable
Clean
Easy to find
Na
1.0 / 10.0
Booking.com is a scam to rip you off
Booking.com is a scam. They ripped me off and there's nothing I can do about it. They showed a four-star hotel that was in the middle of slumtown and it was more like a one-star hotel. When I got there I decided I did not want to stay there so the people there said they couldn't cancel it I'd have to cancel it with booking.com so I did. I didn't pay anything on my credit card. But then booking.com even though I didn't stay there chose to charge my credit card the full amount of the hotel room as a cancellation fee stating there's nothing they can do about it. It's a total scam and it's a total rip off do not use this company.
8.0 / 10.0
Good
The room was spacious and set up more like home vs a hotel room.
Our room ac did not maintain a cold area. At best it was cool but not working correctly. We did let the front desk staff know after the first night but as far as I was notified no one check on the issue.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Fort Smith Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott Fort Smith Downtown. Enjoy the water!
Is Courtyard by Marriott Fort Smith Downtown pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Courtyard by Marriott Fort Smith Downtown?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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