Best Western Aspen Hotel
Top rated by guests





8.2Excellent
(223 Ratings)
"Breakfast was excellent as was the staff, the room and we felt the hotel was just super and made us feel very comfortable after a long day of travel.!"
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3-Star Hotel
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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Located in Fort Smith and with University of Arkansas – Fort Smith reachable within 3 miles, Best Western Aspen Hotel has an outdoor swimming pool, non-smoking rooms, free WiFi throughout the property and a fitness center.
Business facilities
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Top rated by guests
8.2Excellent
(223 Ratings)
"Breakfast was excellent as was the staff, the room and we felt the hotel was just super and made us feel very comfortable after a long day of travel.!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
We found Roaches in the jucuzzi so we packed and left also neighbors were blasting loud music late
No bugs and a better jacuzzi. So small
8.0 / 10.0
Good parking. Close to the highway. Staff was very nice.
No dog area.
1.0 / 10.0
Breakfast was ok. Pancake machine was broken.
We had no hot water for second shower in the morning and the first shower was not as hot as we would have liked. Consequently I have asked the manager for a full or partial refund for our one night's stay.
1.0 / 10.0
It’s in walking distance from many restaurants.
The hotel smelled very bad on the second floor and also there was mold growing in the bathroom.
4.0 / 10.0
Tub floor broken and patched with glue on mat, shower curtain rod ready to fall off the wall, giant mirror on closet door was broken had 3 big cracks in it
9.0 / 10.0
Excellent location; variety of restaurants within walking distance. Comfortable bed. Cordial staff and easy check in/out.
Nothing comes to mind.
10.0 / 10.0
Breakfast was excellent as was the staff, the room and we felt the hotel was just super and made us feel very comfortable after a long day of travel.!
We liked it all and will definitely stay again if we get that way.
10.0 / 10.0
The staff was excellent
Nothing
2.0 / 10.0
Decent bed
Toilet ran. Ice machines broke...2 months in a row. No remote in my room- told staff. They did not apologize or fix the issue.
10.0 / 10.0
Great location
No complaints
9.0 / 10.0
the breakfast was great, and the location was good.
1.0 / 10.0
Location
The towels and wash cloths were stained. The bed was very uncomfortable due to the head of the bed leaning downward. The jacuzzi tub was really small. There were several areas in the bathroom that weren’t fixed such as the faucet handle, the shower head having a hole around the bottom. The shower curtain rails weren’t finish on each end. There was a hole under the lighting on the bathroom mirror. The front desk person acted like we were an inconvenience. The lobby area wreaked of marijuana.
8.0 / 10.0
Like the location the hotel was around restaurants and shopping areas
When you turn on the bathroom light the fan in the bathroom make loud noise until you turn out the light. Very annoying
6.0 / 10.0
Great Location when you need to be near Mercy Hospital
I paid extra for jetted tub room as I had been up 24 straight hours and needed to relax my muscles. The jetted tub didn't have a plug.
10.0 / 10.0
Everything it’s beautiful
Nothing at all’s everything it’s good
9.0 / 10.0
nice and clean close to restaurant good breakfast
7.0 / 10.0
Location was good
The ice machine on 1st floor broken, room smelled a little dingy and pool closed at 11am on a Saturday in July for chemicals. Seems like you could do that at night while it's closed.
8.0 / 10.0
Helpful staff, comfortable room
Nothing in particular
10.0 / 10.0
We enjoyed our night there and got awesome rest as we've been traveling cross country. The room was clean, beautiful and the bed was comfortable.
I have no complaints.
10.0 / 10.0
Clean, comfortable room. Excellent breakfast! Good location.
10.0 / 10.0
Clean, comfortable room. Friendly staff. Great location. Great breakfast.
Nothing.
10.0 / 10.0
we loved the whole suite, the jetted tub, double shower.
the fire place didn’t work.
10.0 / 10.0
Everything was good except the eggs at the breakfast which I wrote in the comment below
The eggs weren’t very tasty. Otherwise, it was good.
8.0 / 10.0
Location, Staff, Room
N/A
10.0 / 10.0
Breakfast was good. Staff very friendly. Good location.
5.0 / 10.0
The hotel was quiet and the lobby was nice. The TV in the room was big.
The key reader for the room was broken. They originally wanted to switch us rooms but we had specifically booked that room for the jetted tub. So we had to have the front desk attendant manually open the door for us any time we needed to come or go. The jets on the tub were filthy with black buildup. I had to go to target to get cleaner and a scrub brush and clean the jets before we could use the tub. When I filled it up and ran the jets to cycle the water through they spit out a good amount of black gunk. The floors in the bathroom were also sticky and there were random orange drops of something on the walls throughout the room. The TV brightness was turned all the way down and there was no way to adjust it. Just a little disappointed. We booked the King Suite with Jetted Tub expecting a clean room and a relaxing night and it was just very subpar.
1.0 / 10.0
Our reservation was cancelled due to insufficient funds on a card I used just to hold it!!!
The lady on second. Shift was rude and not helpful at all
8.0 / 10.0
Room was nice and breakfast was great.
Room not cleaned on weekend
1.0 / 10.0
The only thing I liked was there were tons of food places around .
We came down for a family reunion, it was several people complaining about roaches in the room. My room specifically was gross. Black stains on the sheets, crumbs on the floor, bathroom curtains dirty. I will never stay at this place again, don’t worry about complaining to front desk their no help there’s only 1 house keeper for the whole hotel. And they need management approval before doing anything . The breakfast is alright wish they had more fruit available the bacon is gross. This place over all gets triple 000 stars. Management gotta get it together .
2.0 / 10.0
The pool was nice but it was so dirty and full of dead bugs, I actually cleaned it out myself.
There were cockroaches in the bathroom.
1.0 / 10.0
Allways cold. Horrible service.
No customer service skills at ALL. The manager has absolutely no sense of leadership or is EVER THERE! One of them on Sunday morning shift, at around 6:35 was rude and insulting. The people they hire don't seem equipped... They wear clothing you would use to run around doing errands AFTER work...they give off a very bad 1rst impression as you arrive. I asked to be changed from my room from night# 1 and NO ONE paid any mind EVER...just ignored me. The ice machine was dropping water all3 days and you literally walked all over it! I'm never recommending this joint and I'm publishing on the internet that no one visits here EVER.
5.0 / 10.0
Breakfast was very good.
They hid behind a curtain so was difficult to get. To talk to them. That was very annoying. Carpet on stairs was dirty.
5.0 / 10.0
I paid for a whirlpool and I got a jacuzzi that didn't even work properly.
5.0 / 10.0
clean, the breakfast was nice
none
7.0 / 10.0
The location was great not far from anything and easy to get to
My only issue was that the shower didn't drain.
8.0 / 10.0
The hotel was clean. Good Breakfast choices. Friendly staff
The room was a little small but worked. The beds could have been more comfortable.
7.0 / 10.0
Clean comfortable affordable
They charged 2 cards for my stay
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Aspen Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Aspen Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Aspen Hotel?
We found 1 amenities for this rental. This includes , and business facilities.
