River Valley Inn and Suites





4.0
(100 Ratings)
"Staff"
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Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning, Smoking allowed and more
Located in Fort Smith, River Valley Inn and Suites is 7 miles from University of Arkansas – Fort Smith. The 2-star hotel has air-conditioned rooms with a private bathroom and free WiFi.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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4.0
(100 Ratings)
"Staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Nothing these people are trash
Everything this place is filthy randown an sheisty as possible they stole my deposit
8.0 / 10.0
The staff were super friendly, the bed was extremely comfortable, and given the area it wasn't as bad as one might think!
The floor was kind of creaky and would occasionally pop and make loud noises.
1.0 / 10.0
They don't tell you until you get there, that they charge a $100.00 deposit.
I rented the room for my sister,, as i live in Texas.. They hid the deposit information until she got there. I told them to put it on my card. They refused unless they could physically see the card. Yet they had no problem charging the room on the card. I canceled and sent her elsewhere and they refuse to refund the cost of the room even tho she never entered the room. Never again!!!!!
1.0 / 10.0
The motel has a deposit towel and linen scam at thr management level. 63 of 100 returned and apparently they charged the cost of normally used towels. Management deposit fraudulent charges. Deposit scams fraud don't stay here. You'll have to get you credit card company to refund your deposit in the end.
Management Fraudulent deposit scam.
1.0 / 10.0
Nothing about the stay was good.
Ripoff alert, Management scams visitors with fake charges including replacement costs for regular use of towels, linen and hand cloths. Management at this property rips visitors off by attaching to their incidental deposits and claims erroneous damage to linens and towels. The scam is well thought out and Management believes its good for their bottom line, despite there being no damage to their materials beyond normal wear and tear for general use. RIPOFF DEPOSIT SCAMS.
1.0 / 10.0
The property is in a close location to everything and the staff were very respectful and nice
The hotel wasn’t clean and had roaches I woke up to one crawling on me. There was a noisy tenants next to me the first night woke me up and then in the morning again then the next night I finally called and someone else called me fix the situation. I didn’t have a problem since that but this hotel is very ran down very un clean and has an infestation of roaches.
1.0 / 10.0
The price.
Everything else about it
1.0 / 10.0
The bed was ok at best
The roach traps everywhere is absolutely disgusting… they have an infestation … speed pipes outside.. sticky stuff all over the hallway that was never cleaned up
1.0 / 10.0
They make you keep paying for your room when you already paid for everything the first time and you will not get all your money back.
The. People that works there stay getting over on the customer.
1.0 / 10.0
Buildings very old a d smelled very strongly of smoke no ac in the corridor no water in the pool even after incalled and asked prior to our trip. We had a e day stay and housekeeping never showed...pictures make rooms look much more updated somehow
The smell...housekeeping
1.0 / 10.0
Privacy
Did not get my full 150$ deposit back that I was NOT!!!!! informed about during the booking process they only returned 100 $ of 150
5.0 / 10.0
Location and price are good.
The bed was very saggy, the AC didn't work properly and the room was noisy.
5.0 / 10.0
Location and staff was nice
Parking
1.0 / 10.0
when I arrived waws told there was 150,dollar deposit required but they didnt accept mastercard. Therefore I had to find another place to stay. will never use them again or booking .com
1.0 / 10.0
Paid for a “stained towel” I never used . Place mAy legally keep your security deposit of $100.00. Smelled like mold . Arkansas attorney general would be notified of there business practice.
Broken wall. They may charge you for that too.
Brown tub -sand as above
5.0 / 10.0
Clean quite place
The fact that they ask for a 100 cash deposit and you don't get that back if the sheets or towels have a stain when you check out
5.0 / 10.0
The wifi was awful!
1.0 / 10.0
Nothing
Most of staff were rude and unfriendly. Room was disgusting and dirty. Construction started at 3am and ended at midnight. So 3 solid hours of peace and quiet.
1.0 / 10.0
Worst motel I have ever seen on my life
Everything.
My neck muscles were toned, because of the bed.
7.0 / 10.0
it was quite
the bathroom tub looked really bad
1.0 / 10.0
Nothing had roaches! Bed was very uncomfortable and they would not let us move rooms!
Roaches, the Bed, and the facility wasnasty and the staff was really rude!
5.0 / 10.0
the bed was comfortable.
the staff was rude and they charge for weird things like using a wash cloth or towel to dry after showering. if you go here please bring your own towels etc…
1.0 / 10.0
Leaving. I enjoyed that I left the place alive, with both kidneys.
The bed was alright, if you don't mind the massive dip in the center
Please understand, I've lived outside, hitchhiking everywhere. I've slept in any condition you can imagine--under bridges, straight on the dirt, in squats, shacks, and hovels, in drunkard-packed hostels--I'm not just an uptight Karen sort...
But this place charges like it's a hotel, and I wasn't confident that I was gonna leave that place with all my organs intact.
PLEASE take note:
1. OBJECTIVELY BAD STUFF:
-not only were the few small bathing towels gently mottled with light gray stains and covered in bits of lint (not a HUGE deal to me, but okay),
ALL THE TOWELS REEKED OF WOOD CLEANER/PAINT THINNER, or some other such Never-mix-with-your-bath-towels type stuff. I literally just dripped dry after my shower because my face lightly stung for a little while after I made the mistake of starting to use one before realizing "oh, that's where that smell was coming from".
-NO ACCESSIBLE OUTLETS within reach of the bed OR DESK. In order to answer some emails and texts while my phone was charging, i just had to sit on the floor against the wall.
-NO LAUNDRY ROOM AT ALL
-Of course no breakfast of any sort
-NO COFFEE MACHINE, in room or otherwise
-NO CUPS, ICE, DRINKING FOUNTAIN ANYWHERE
-A/C was off when I arrived late afternoon, took a few hours to pull the room temp down from mid 80s to 72
-DEAD SILENCE... EXCEPT for the one unsettling moment late evening when a staff member slowly, slowly swept down the hallway towards my door, eventually brushing the broom directly against my door several times, scraping loudly, bristles poking visibly under the unusually large gap between the foot of the door and the flooring--after which they suddenly stopped sweeping entirely, walking away in silence.
1.0 / 10.0
Nothing, I hated every moment of my stay once I discovered it was infested with bed bugs
My room was infested with bed bugs, I am now covered in rashes, and I'm itching horribly.
1.0 / 10.0
the guy at front desk was nice
the property was run down ac was not working , I was scared to leave my car in parking , the room had blood on the bathroom walls ,room smelled ,bed had bedbugs
2.0 / 10.0
Ked pretty good . Well not much else bc I had to clean it myself
Ac wo
Having a dirty room
Cleaning it myself n had to pay for it
10.0 / 10.0
Staff
Everything was great
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at River Valley Inn and Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is River Valley Inn and Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
