Holiday Inn Express El Paso-Central by IHG
Top rated by guests





8.6Excellent
(491 Ratings)
"Excellent location and customer service."
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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This pet-friendly El Paso, Texas hotel offers a free daily hot breakfast and free high-speed/wireless internet access. The University of Texas is minutes from the hotel.
Business facilities
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Top rated by guests
8.6Excellent
(491 Ratings)
"Excellent location and customer service."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Excellent location and customer service.
I liked everything.
10.0 / 10.0
Price and location
Everything was good
5.0 / 10.0
Clean and the floor level
There was no hot water
8.0 / 10.0
Room was amazing!! Breakfast perfect with great variety.
The staff. Two guys at the front never greeted me made me wait longer than others. Help others who came in after me. I was too tired to say anything and just waited until one of them finally checked me in.
10.0 / 10.0
Close to the sun bowl
2.0 / 10.0
breakfast was good
front desk lady was rude and there was no water pressure in the room and it smells funky and they didnt put my rooms together like i requested
10.0 / 10.0
Location was in downtown. We were able to walk to several things
N/a
1.0 / 10.0
The bed
The whole hotel needs to be repaired. There was chipping paint everywhere. The carpets were disgusting. One of the elevators was not working. The elevators are too small. The luggage cart barely fit. Also the hotel room doors would slam shut on their own. The breakfast was horrible. The pancake machine wasn’t working. Everything was bland and poorly made. It all tasted artificial and toxic. We took it up to our room and couldn’t eat it. We threw it away.
1.0 / 10.0
The guy who check us in was rude!! I ask to be on the side of Wyoming said in the reservation and he said I didn’t! It was there and he said if I wanted I would have to wait till 7pm!! Also one elevator for 8 floors finally took the stairs to the room and room was dirty bathroom was dirty! Dirty towels!!
I want someone from booking.com to call me! Free breakfast!! The sausage tasted like it was bad and the eggs had no taste!! Potatoes okay biscuit cold!! Gravy watery!! Ceral was the best choice!!
1.0 / 10.0
Didn't have breakfast
The windows need to be insulated; you are able to hear all the traffic Noice from outside. Also, the lighting under the door was too bright. The restroom had no hooks to hang towels or anything else.
2.0 / 10.0
Not much
Staff was very rude - front desk, breakfast staff, housekeeping and even a random lady we bumped into while looking for the gym.
7.0 / 10.0
My overall state was pretty good
The noise from the freeway you couldn't avoid it
9.0 / 10.0
Everything was fine, including advises and suggestions from receptionist about restaurants.
Breakfast could be more variable
9.0 / 10.0
Clean and room was very spacious! Great location. Great price. Breakfast and free parking is definitely a deciding factor.
No ice available in guest floors.
10.0 / 10.0
The location is perfect . We didn't ate breakfast, but the coffee was excellent. Everything was clean.
I believe everything was good .
10.0 / 10.0
I loved that they had laundry facilities. We had been traveling for two weeks on west coast so getting to El Paso we were able to do Laundry and get to our destination with clean cloths .
Several people wandering around the parking lot.
7.0 / 10.0
Great location
Unsafe door- no flipping secondary lock and door missing peep hole just an open hole and to get duck tape from my car and put it over the open hole myself
9.0 / 10.0
Great location. Clean.
The air cond. didnt work so good at night
10.0 / 10.0
Clean
10.0 / 10.0
The property was clean!
The bathroom could have used a bit of renovation but was clean!
2.0 / 10.0
meh
one whole side of the hotel is right above a freeway with trucks all night, it was like a concrete echo chamber, noisy all night. There was hardly anyone at the hotel, obviously the staff knows about the noise, why didnt they put me on the quiet side of the hotel? I even told the reception I had just been driving 10 hours. Lame
9.0 / 10.0
Clean
Elevators had issues
8.0 / 10.0
Breakfast was great and staff friendly. Location of the hotel is great.
No ice by room. Limited parking space.
1.0 / 10.0
I didn’t like anything about this property unless you like concrete mattresses and their pool needs to be torn out and replaced. They have metal steps that scraped me and my child that you can’t even get out of the pool we had to climb the concrete pool walls.
Day staff was very, very rude. I disliked every single thing about this property, especially the concrete beds.
10.0 / 10.0
Great Facilities & Staff very kind!
All good!
9.0 / 10.0
Comfortable beds, nice furniture.
No ice available
9.0 / 10.0
Fixing the elevator. Refill the water
9.0 / 10.0
Did not get breakfast but very pleased with everything
The service
9.0 / 10.0
The parking and free breakfast
That they didn’t change my linen daily
9.0 / 10.0
Our Lady of Guadalupe mural seen from picture window (across from interstate which bordered hotel)
Interstate...however made it easy to get around
10.0 / 10.0
Very clean the staff was very welcoming and the breakfast was great.
The ice machine on the 5th floor needs to be replaced. Had to go to the lobby for ice.
9.0 / 10.0
The breakfast was good and the serving area was clean. The coffee was especially good.
There was not much fresh fruit.
10.0 / 10.0
Great check-in staff. Very helpful with directions etc. All staff happy to have a quick chat. Clean room with comfortable bed.
Eazy parking close to city centre.
10.0 / 10.0
The hotel was very clean and confortable
10.0 / 10.0
Will recommend this hotel to everyone also will use this hotel for future trips to El Paso. Such hotel & people/workers. Loved my stay! Also a bonus delicious breakfast for free!
Nothing
9.0 / 10.0
The hotel smells clean throughout. Love that they use Dove soap and not cheap soap. Clean throughout. Breakfast was nice.
It’s sits right on the freeway so traffic can be loud but close to everything.
8.0 / 10.0
Location was good for us and the lady at the front was nice.
There was this nasty smell in the hallway
10.0 / 10.0
Proximity to the downtown area
N/A
9.0 / 10.0
The location was very good. Quiet downtown area and not many shops but I enjoyed the relaxed vibe. A few nice earing places. Luigi pizza was a great surprise as was Taconeta. El Paso is VEEY spread out so next time I may get a rental car. Check out museum of international art!!!
Only thing was choice of tv selections but it actually worked in my favor as I caught up on reading and meditation and SLEEPING.
5.0 / 10.0
The bed was comfortable. It was relatively clean and the view was great.
There were no towels, and when I called front desk they made me come downstairs soaking wet to get them.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express El Paso-Central by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express El Paso-Central by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express El Paso-Central by IHG?
We found 1 amenities for this rental. This includes , and business facilities.































