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Empress Inn and Suites by the Falls

Exterior view
Empress Inn and Suites by the Falls Hotel in Niagara Falls
Lobby
Restaurant
Empress Inn and Suites by the Falls Hotel in Niagara Falls
Don't miss out! Price and availability may change
6.7 / 10
Average(117 Ratings)

Hotel in Niagara Falls

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

Amenities at Empress Inn and Suites by the Falls

Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Parking Available
Laundry services
Family friendly
Smoking allowed
Cleaning products

Map of Niagara Falls

city location on map

Nearby attractions

Niagara Falls
0.6 mi
Fallsview Tourist Area
0.4 mi
Horseshoe Falls
0.8 mi
Cave of the Winds
0.7 mi

Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 11:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No smoking allowed inside or outside, fines apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    6.7 / 10
    Average(117 Ratings)
    10 / 10Outstanding·Apr 2026
    They upgraded the room without any charge
    8 / 10Excellent·Nov 2025
    the room smells, old and dirty, we left after 20 minutes of checking in as we cannot stay on it
    8 / 10Excellent·Nov 2025
    Our stay last night was extremely disappointing. The entire hotel had a strong, unpleasant smell—similar to heavy cuisine—that clung to our clothes, hair, and belongings. It made the stay very uncomfortable. I booked two rooms for eight people, and the booking system showed bed options that implied the rooms would accommodate our group. Instead, we were given two rooms with king beds only, and the staff insisted that each room could only have two people, even though we booked for eight. The staff were not accommodating at all when we tried to clarify the issue. We asked if we could cancel the booking, and while they said yes, they also stated no refund would be provided, which was very frustrating given the circumstances. Overall, the experience was unpleasant, misleading, and not worth the money. I would not recommend this hotel.
    6.8 / 10Average·May 2026
    Walk in distance I would recommended
    $$$$
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    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Empress Inn and Suites by the Falls. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Empress Inn and Suites by the Falls pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Empress Inn and Suites by the Falls?

    We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and parking available.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.