The Maids Head Hotel
Top rated by guests





8.4Excellent
(4,049 Ratings)
"Perfect location for our city break. Our room was clean and warm, so lovely and comfortable. The breakfast was very good, I can’t fault the hotel."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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This independent and well-appointed AA 4 star hotel is located in the Cathedral Quarter in Norwich and offers chargeable parking to all guests.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(4,049 Ratings)
"Perfect location for our city break. Our room was clean and warm, so lovely and comfortable. The breakfast was very good, I can’t fault the hotel."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Perfect location for our city break. Our room was clean and warm, so lovely and comfortable. The breakfast was very good, I can’t fault the hotel.
Nothing
10.0 / 10.0
Perfect location close to the venue we were attending. Plenty of places to eat and drink. Had parking at the property.
Room spacious clean and comfortable.
Nothing
8.0 / 10.0
The building has great history with character, and it was in a great location for exploring Norwich and the Cathedral directly opposite
Disappointed when we arrived and the room had issues with a noise in the AC, plus the bathroom and toilet had water all over the floor
8.0 / 10.0
Room was quite small with not much storage space for bags/clothes/toiletries etc
9.0 / 10.0
Our room was very comfortable, the choice at breakfast was excellent. The dinner we had was very enjoyable and the location spot on!
n/a
9.0 / 10.0
Location is superb in the city
Clean comfortable and well appointed
Stairs but I am old. Had a lift for main part
8.0 / 10.0
Very comfortable hotel with good food and very well located in the centre of the town
10.0 / 10.0
Another great stay
Amazing staff
Thank you for everything
See you next time
10.0 / 10.0
Another great stay
Amazing staff
Thank you for everything
See you next time
9.0 / 10.0
We stayed in Ranworth room.
Large room, but alot of road noise.
Very comfy though.
Road noise at night.
8.0 / 10.0
Location
Room small for price
9.0 / 10.0
Everything. The reception staff, got a lovely free upgrade. Room was perfect, really comfortable bed and excellent shower. Location was spot on, very central. Everything was perfect
Nothing
7.0 / 10.0
Good location .
Don’t take cash payment .
9.0 / 10.0
Staff was really great!!!
Some decor needs updating.
9.0 / 10.0
Lots of character. Stunning hotel
Would have like larger quilt on the bed
It just came to the edge of the bed Would have been nicer / warmer if it had just draped over the edge
8.0 / 10.0
Good central location. Professional and friendly staff.
Our room felt stuffy and a bit too warm, even with the window open.
7.0 / 10.0
Well situated, close to the train station and within walking to the centre.
A room with a lower window.
9.0 / 10.0
Great Hotel and facilities in the centre of Norwich.Great staff, lovely rooms.
Having to pay for parking, seemed a bit over the top.
9.0 / 10.0
Overall style. Free parking
A bit cold
9.0 / 10.0
Lovely room, great breakfast and welcoming and efficient staff
The heating in the room was very loud, and we only realised that it was blowing hot air above the headboard just before we woke up, after an uncomfortable night. As it is a very unusual system, it would be a good idea to tell guests more explicitly where the controls are located and that it is warm air heating.
9.0 / 10.0
It is a lovely picturesque old inn right next to the cathedral.The staff are all very pleasant.
Our room had a great view of the cathedral and lovely comfortable beds and pillows.
The breakfast on Saturday and the dinner were excellent.
Little things really: the colours in the room were really bland (last time I had a smaller but prettier room) and there was a bath with shower over while I prefer just a shower.
This morning the service at breakfast was really slow and the porridge like concrete.
10.0 / 10.0
Reception staff friendly & welcoming.hotel beautifully dressed for Christmas.the hotel was so clean throughout.our twin room was in the new wing as requested as there was a party in the old wing (we still heard a bump in the night though ,the hotel being haunted we had an unexpected friendly visitor from the spirit world).The room was comfortable with all we needed.
Location excellent being so close to the cathedral and city centre.
Breakfast is mostly buffet and was plentiful and fresh.
Checkout easy and we were able to leave the car in the car park until 1500hrs so we got to see more of the cathedral.
The provision of water,hand wipes and sweets in Reception was lovely.
Housekeeping were absolutely wonderful bringing something to the room instantly.Every member of staff was a delight,including the gentleman who drives the cars.
Possibly provision of slippers...actually I didn't ask so that might already be in place...for after a shower or during the night,if guests forgot their own.
8.0 / 10.0
Location
bar & restaurant
6.0 / 10.0
Location
Room was very hot , had to have windows open as air con doesn't go below 18.
Room was dirty , dirty carpet with coffee stains etc .
Broken tile in the middle of the bathroom floor that I caught my foot on - may want to get repaired .
Toilet blocked a few occasions. .
Was ok as a bed for the night as I was out .
3.0 / 10.0
The staff were really very helpful, polite and accommodating. They were having a challenging night with a function that was going on during the evening along with a technical issue with the fire alarm.
Whilst we were notified there was a function going on during the evening of my stay the sound permeated throughout the whole building and the room I was staying in was vibrating with the music, the alternative rooms that were offered were much the same. Along with the issue with the fire alarm going off every few minutes I wasn't able to stay as it was unbearably loud in the room.
9.0 / 10.0
Its a great , very old hotel, located near the cathedral and restaurants
nothing
6.0 / 10.0
Location is amazing for Norwich.
Staying in an upgraded room & having breakfast food & drinks & I was charged to park at the hotel. Receptionist stated this was always a charge but first in 30years I have been charged this. Feel the sparkle has gone out of the hotel & obvious cut backs. Asked for a drinks menu & was told there isn’t one so best go to the bar & look !! This was then followed by a waiter knocking over a bottle at our table.. who said “ that woke everyone up “ Breakfast was cold as witnessed one member of staff having to walk back & forth from kitchen through restaurant reception to the breakfast area to replenish the food. Such a shame as we have used the hotel many times in the past .
3.0 / 10.0
Not a lot except for the location
Room was too hot even though we turned the system down to 17. The cushions were so flat and poor quality they were virtually non existent. Disappointing in this day and age not to have complimentary water in the room. The decor in reception and bar area are so out of date and very tired looking.
7.0 / 10.0
It’s in middle of Norwich and close to Cathedral.
It’s a little tired.
10.0 / 10.0
Great staff and hotel. Amazing location and has a carpark. Nice bar, and feels special.
Individual rooms aren't as nice as the main hotel, mattress very hard.
8.0 / 10.0
Lots of stairs, no lift.
10.0 / 10.0
Didn't have breakfast
Nothing
10.0 / 10.0
N/a
10.0 / 10.0
Staff location and rooms all excellent especially reception and restaurant staff
Breakfast was great too
All good
9.0 / 10.0
The hotel is so historic and interesting to explore. The staff were so friendly and knowledgeable both about the hotel and local area. Breakfast was great, the bar was lovely and cosy and we loved the complimentary trip in the classic Bentley too!
We loved it all 🙂
8.0 / 10.0
Location. Historic property with high level of decor. Breakfast excellent . All staff exceptional. We loved the complementary ride in the Bentley with the wonderful Nick.
Room a tad small with limited hanging space.
6.0 / 10.0
The location
The hotel was cold, the WiFi didn’t work that well, we mentioned this to staff their response was it’s not working for me either! No info in the rooms as to what menu’s were available (breakfast or dinner). I would recommend the Cosy club for breakfast it was fabulous.
6.0 / 10.0
Staff have always been very good
Last two visits the room has been very nice, this time the bed was very hard and uncomfortable, the room was very dated, some bulbs didn’t work and neither did the air con.
9.0 / 10.0
Location, bar, good vibe.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Maids Head Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Maids Head Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Maids Head Hotel?
We found 23 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
