Veloria Stay Antwerp NR3

Locatie was top! Restaurants en supermarkten waren goed aan te lopen. Ov was in de buurt en daarmee is de accomodatie goed te bereiken.

In de beschrijving staat dat het parkeren 1 euro kost. Dit mag duidelijker en is eigenlijk raar om te vermelden aangezien het niet van de accomodatie is. Het gaat namelijk om een P+R die veel verder dan de accomodatie ligt. Op straat is er geen parkeerplaats beschikbaar voor 1 euro. Ook waren de kussen te zacht.

Locatie

Trappen naar de 3e verdieping waren een beetje smal

The location was great, close to most of the tourist attractions. The place was spacious enough. It was also suitable for more than 2 people. Everything looked new and clean and the overall atmosphere was very nice.

I had a bit of a bad experience before going, because in the description was stated that the deposit payment goes trough booking and is automatically collected, which turned out to be incorrect. A few minutes after booking the apartment I received a WhatsApp message with instructions to make a deposit payment +registration fee trough an app called Molley. I texted booking to check with them first and they advised me not to answer the message and to contact the place. After contacting Home and Hill they confirmed the WhatsApp message was from them and that was the way to pay the deposit. Then to double check I called booking support and they explained that the deposit can not be collected trough booking.com, despite what was written on tbe offer and what the previous customer support told me. I made the payment trough Molley, everything was fine, received the code for the keys immediately after. So keep in mind that the information stared by booking in the description about the deposit payment is incorrect. About the place itself: The front door was hard to unlock. Also keep in mind the apartment is on the 3rd floor with a verry narrow and steep staircase that might be a problem for some people. Like most old European buildings the walls don't cancel much of the noice from the other apartments like doors closing or loud speaking, but people seem to be following the quiet hours rules so we didn't have any problems with that.

De locatie was goed

De geur van het trappengat. De kussens en dekbed waren de goedkoopste die ze ergens gevonden hebben, daar zit echt ruimte voor verbetering. Jammer dat iets van een euro rekenen bovenop de toeristenbelasting als een administratieve fee. Die euro interesseert me niet, maar het gevoel is dan weer net niet prettig.