Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning and more
About this apartment rental
Hotel Studio Apartment is located in Cape Town, just a 19-minute walk from Robben Island Ferry and 2.2 miles from V&A Waterfront. This apartment features air-conditioned accommodations with free Wifi. The property is 0.
Hotel Studio Apartment is located in Cape Town, just a 19-minute walk from Robben Island Ferry and 2.2 miles from V&A Waterfront. This apartment features air-conditioned accommodations with free Wifi. The property is 0.
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
Ratings and reviews
5.6 / 10.0
(35 Ratings)
100% verified reviews
1.0 / 10.0
Dirty place with cockroaches!!!!
Nothing! Don't waste your money 🙏
Not a clean place aircon does not work, filthy fridge that' doesn't make things cold, baby cockroaches think my loyalty to booking. Com rooms are over no soap in the toilet not even toilet paper very bad!!!!!
1.0 / 10.0
Bed bugs and Damp Musty Smell
There were bed bugs on the bed and the apartment smelt damp and musty. We had to checkout at midnight on our first night there.
The host was also unprofessional and sent messages just before check in to say the apartment was no longer available and then back tracked. The key was also not where it was stated it would be and gaining access was very difficult.
1.0 / 10.0
Bad
Worst experience ever. There was no toilet paper, bedding dirty and can see it wasn’t changed since previous guests slept in the bed. Sleeper couch was disgustingly dirty. We were actually too scared to sleep on the bed or couch. Fridge not working and stink inside. Only 2 odd cups with no teaspoons. Really bad experience
3.0 / 10.0
I did not get WiFi password, the shower door was falling off and there was no toilet paper
Spacious
Secured
1.0 / 10.0
It was the first time I saw something like this and had the baddest experience ever at this ho
Nothing was what was expected it was a bad decision for us to book that place
We even had a double booking where other people were booked also for the same place and room
Didn't like anything the fridge was smelling the electric went off and we had to buy our own electricity there was nothing not even toilet paper
1.0 / 10.0
Bad
Only location is good for conference
Hello Booking.com Support,
I would like to formally report a serious issue with my recent stay and request compensation as well as reimbursement for costs I had to cover due to the host’s negligence.
Reservation details:
– Property: Hotel Studio Aparment
– Check-in date: 11 November
– Booking number: 6199163942
1. Host failed to honour the confirmed check-in time
I requested a special check-in between 13:00 and 14:00, and the host approved this in writing. However, when I arrived, I could not reach anyone. I started calling at 13:15 and only got a response at 13:45. I was then informed that I could not check in because the previous guests had not checked out and the apartment still needed to be cleaned. I was told I had to wait 2–3 hours, which completely disrupted my schedule after arriving from a flight.
2. No water for over 24 hours
On the second day of my stay, I returned to the apartment to find there was no water. This continued for the entire night and the entire following day. I contacted the host multiple times via calls and WhatsApp, but they did not respond until much later.
3. I had to pay to restore water myself
After receiving no help from the host, I checked the prepaid water meter myself and discovered the remote had no batteries. I had to purchase batteries and prepaid water using my own money just to restore essential water supply. Only after I resolved the issue myself did the host reply.
4. Multiple maintenance and quality issues
The apartment also had several problems:
– Half of the lights did not work
– The TV constantly froze and was unusable
– The fridge did not get cold
– Only one roll of toilet paper was provided for a 4-day stay
These issues made the stay extremely uncomfortable and are far below standard for a Booking.com listing.
⸻
Request
Given all of the above, I am requesting:
1. Compensation/partial refund for the disruption, lack of essential utilities, and failure to honour the agreed check-in time.
2.
7.0 / 10.0
Not bad
Good
The refrigerator has power but doesn't work. And It is very difficult to find the location of this place.
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Hotel Studio Apartment. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Hotel Studio Apartment pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Studio Apartment?
We found 5 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
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