Serene 1Bed Sofa Bed with Pool & River Views at QWR

The apartment itself is great, as are the views.

I did not expect to have to go to an adjoining street, to pickup the key from a staff only zone in a convenience store. The checkout process was odd, emailing a photo of the key to the owner, and having to ensure all rubbish was removed from the property felt silly when a cleaner was arriving to turn over the room anyway. I use booking.com for hotel style service, and should have paid more attention booking as this was more like an AirBnB.

Key should be in an easier collection location. Only one set of keys not helpful. Too many unnecessary rules by host - you feel you not in a hotel/home but military regime! No microwave, no proper complimentary tea/coffee. No milk or sugar. No gesture from host to show - guest is welcome - rather too many notices about what not to do & if not checked out by 10am- penalties apply & bond will be kept. Guests don’t need this type of stress during their short stay! Treat your guests with more maturity - rather than as errant kids. Won’t be returning to this one!!!