Le Refuge - Maisonnette atypique, Vieux-Lille

Distinctive decor and stylish use of wood

Très cosy

Escaliers très raides et accès vraiment pas simple avec grosses valises

NA

Utilisation de la television

The location is absolutely fantastic - and the kitchen is a wonderful little spot to sit and relax when you need a break from wandering the streets.

Overall, it seemed like the accommodation had not been maintained for a while. It is a really great place, well located, but for the price you pay, the value for money is not there. On the day of our check-in, I also received a message that EUR500 would be reserved on my credit card. This is more than the entire stay cost me. This was not communicated at the time I made the booking or in advance, (nor was it in the house rules). In principle, a security deposit is not an issue, but this should be communicated in advance - and if this is expected, then the facilities need to be in mint condition. They were not. Firstly, the Wifi router is so old that new phones refuse to connect to it. So if you have an iPhone 17, for example, you cannot access Wifi. If you are travelling on the reliance of Wifi, this is really problematic. The kitchen is poorly stocked. There js no corkscrew (but lots of empty wine bottles on display) and there is one very blunt knife. So while the kitchen itself is great, cooking was not easy (oven is fine so making pre-made meals in there is easy enough). Overall, the flat was not very well maintained or clean. The toilet cleaner bottle was empty, the fitted sheets on the bed were stained, the outside patio was completely overgrown and the paint is chipping off the downstairs walls badly, for example. Also, the downstairs blind is broken so cannot close, which means the person sleeping downstairs cannot close the blind. The one kitchen chair broke on the first evening at dinner - one of the screws in the chair was missing and basically caused a weak spot that resulted in the chair simply collapsing while my mother was sitting on it. All of this we could still stomach, but on our last day we had no hot water. We communicated with the property at 17:00 the afternoon to let them know and by 10:00 they had simply offerred instructions for checking the boiler that did not help.