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Residence - Palais Hörtenberg

Top rated by guests

Room

Private kitchen

Private kitchen

Private kitchen

Exterior

9.6Outstanding

(216 Ratings)

"Great location, girls at front desk attentive and apartment was beautiful. Sat outside one evening on the balcony with local wine and cheese/meats and it was lovely. Would recommend "

Laura

Don't miss out! Price and availability may change

9.6 / 10.0

Outstanding(216 Ratings)

Apartment hotel in Bolzano

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Aparthotel with a full-service spa, steps from Museo Archeologico dell'Alto Adige
Along with a full-service spa, this aparthotel has self parking and spa services. WiFi in public areas is free. Additionally, laundry facilities, a TV in a common area, and a vending machine are onsite.
Each apartment offers comforts like a pillowtop bed and premium bedding, plus free WiFi and a plasma TV with cable channels. Guests can appreciate conveniences like a refrigerator and a microwave, and other amenities include a rainfall shower and an espresso maker. Housekeeping is available on request.
Residence - Palais Hörtenberg offers 34 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Amenities at Residence - Palais Hörtenberg

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Hot tub or spa

Map of Bolzano

city location on map

Nearby attractions

Lake of Carezza

South Tyrol Archeological Museum

Piazza Duomo - Trento

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.6Outstanding

(216 Ratings)

"Great location, girls at front desk attentive and apartment was beautiful. Sat outside one evening on the balcony with local wine and cheese/meats and it was lovely. Would recommend "

Laura

Don't miss out! Price and availability may change

$$$$

9.6 / 10.0

Outstanding(216 Ratings)

Apartment hotel in Bolzano

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Bolzano

city location on map

Nearby attractions

Lake of Carezza

South Tyrol Archeological Museum

Piazza Duomo - Trento

Available Rooms

About this apartment hotel

Aparthotel with a full-service spa, steps from Museo Archeologico dell'Alto Adige
Along with a full-service spa, this aparthotel has self parking and spa services. WiFi in public areas is free. Additionally, laundry facilities, a TV in a common area, and a vending machine are onsite.
Each apartment offers comforts like a pillowtop bed and premium bedding, plus free WiFi and a plasma TV with cable channels. Guests can appreciate conveniences like a refrigerator and a microwave, and other amenities include a rainfall shower and an espresso maker. Housekeeping is available on request.
Residence - Palais Hörtenberg offers 34 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Hot tub or spa

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.6 / 10.0

Outstanding(216 Ratings)

4.0 / 10.0

We travel in Nov, weather is a bit chilly. Room was stuffy but could be noisy to open the window. Didn’t import r

5.0 / 10.0

Perfect location in central area of Bolzano. Walkable location for sites, gondola, restaurants and shopping. Great staff. Laundry facilities a bonus! Get a parking spot if you have a car.

5.0 / 10.0

Very clean

5.0 / 10.0

Wonderful, spacious rooms right on a great walking shopping street across from the Ötzi Museum. The city area of Bolzano has extensive walking streets with lots of activity. Great views and seems to be a center for cycling. Would definitely visit again.

5.0 / 10.0

We loved our stay here. Very, very convenient location to restaurants, town square, shops and supermarket across the street. The apartment has everything you need - kitchen with fridge, cooktop, dishwasher, kitchenware etc. Huge modern bathroom with double vanity. Spacious lounge area. Automated exterior shutters meant it was total pitch black block out. Large comfy bed. Tons of storage. AC - microwave - safe - security entrance - paid parking on site - elevator - 2 tvs - tea/coffee facilities. Modern furnishings and fittings. Its perfect.

10.0 / 10.0

Great location, girls at front desk attentive and apartment was beautiful. Sat outside one evening on the balcony with local wine and cheese/meats and it was lovely. Would recommend

8.0 / 10.0

The air conditioning did not cool low enough for the hot temperatures Bolzano was having.

10.0 / 10.0

very nice at reception. excellent parking in the garage. very clean, modern and spacious.

10.0 / 10.0

We stayed the Palais Hortenberg as a jumping off point for a Dolomites trek. It was a very comfortable and convenient place to start off and return to. We were able to store our luggage, rest and relax in a spacious room, and enjoy breakfast on our lovely terrace. We were also able to do laundry on the premises which was a big help after a long hike.

10.0 / 10.0

Very clean and modern accommodation in Bolzano in a great location. Parking is definitely limited.

10.0 / 10.0

Very welcoming and comfortable hotel, right in the midst of old town and the pedestrian zone. We enjoyed eating breakfast on our private terrace and the spacious rooms. We stayed before and after a grueling trek in the Dolomites and the hotel was a comforting place to return to.

10.0 / 10.0

Room was very spacious and surprisingly modern. Quite comfy and quiet considering the construction in the area. Lots of dining and shopping options close by. Very accommodating staff!

8.0 / 10.0

They should change towel’s everyday Parking is expensive

10.0 / 10.0

Modern, large, wellbeing positioned. I’d love to return. Very slow communal dryer needs to be replaced. Check-in time could be longer. €6 per replacement towel could be lowered.

4.0 / 10.0

Overall, the stay was okay, but there are a few things that could be improved: 1. There is no telephone in the room, so it’s difficult to contact reception if you need anything. 2. Towels are not replaced if you’re staying more than one night, which is inconvenient. 3. There was no iron provided in the studio. 4. The parking situation is confusing and not clearly marked. 5. The entrance to the property is also confusing if you’re visiting for the first time. It would be very helpful if you could send clear instructions and pictures to guests by email two days before arrival.

8.0 / 10.0

Beautiful modern hotel in old town section of Bolzano. It’s so modern that it seems like it was built five minutes ago. You don’t get a room key or a plastic card; you are assigned a six digit code to open the front door and your room. It’s almost space-age how high tech everything is; especially if you’re more used to old school hotels in Europe. We were running late for check-in - a lot of traffic on the road from Milan - and the hotel staff actually phoned us to check up. I was expecting to be able to park in the hotel’s garage, but was told the garage was full, which was a little frustrating after driving all day. However, we were able to park on the street and pay the meter. And it was super convenient to be able to walk to everything in the classic old town, plus a morning visit to the museum across the street.

5.0 / 10.0

A very spacious, modern hotel. Aircon was excellent. Facilities in a very good condition. Comfortable bed. Very near to town centre yet nice and quiet.

10.0 / 10.0

High-tech haven located in central Bolzano! Friendly front desk team, on-site parking (for a fee), and the spacious room contributed to a comfortable stay. Lovely rain shower.

10.0 / 10.0

Great location! Easy check in and check out. Friendly staff. Able to do laundry.

10.0 / 10.0

10/10! Totally exceeded our expectations, the room was very big and very new with advanced and clean facilities.

6.0 / 10.0

Rhis place is well located, nice, clean. The environment is sterile and impersonal. All access is by codes,which you have to know in advance. It is on a walking street, so you cannot drive there even to get oriented.. Parking is very complicated and hard to find. You must know access codes. When you finally get to the desk, the desk person was cold and arrogant, like she was doing us a favor to check us in. There is no servi e to the room. They left coffee pods for one day ( we stayed 2) and no creamer provided. The location is perfect for walking this beautiful city.

10.0 / 10.0

Great spacious and clean room, all utilities included. Prime location. Late check in was a hassle in a different hotel. No room service and extra pay for fresh towels is required.

5.0 / 10.0

Wonderful place to stay. We stayed with 2 children age 5 and 7 and have really enjoyed: - Located in a walking distance from train station - Free laundry service - very spacious rooms with a balcony and mountain view, very quite despite of being located on a busy street - lots of places to eat and gelato - walking distance to Cable cars - just opposite Ice man museum - 5-7 min away from nice playground - very clean hotel and staff was very friendly too.

10.0 / 10.0

Everything about the property was great. Very clean, and we had an amazing view from the apartment balcony of the beautiful Bolzano. We will definitely come back here next time!

10.0 / 10.0

Very modern hotel. Very clean. Indoor parking is clean and has charging station for EV. Great location. Reception does not reply to all messages sent via Expedia.

10.0 / 10.0

Excellent, efficient and friendly staff! Beautiful surroundings. We wish we could have stayed longer!

5.0 / 10.0

We stayed here for 2 nights to visit the Dolomites. The accommodation is well located in the centre of Bolzano on a street with lots of shops and restaurants. It was around 10min walk from the main train station which we did easily with our luggage. We had 2 different room types for 5 adults, one with a lovely big balcony and the other was big enough for 3 adults. The rooms themselves were modern, large and clean. There was enough space in both rooms for all of our luggage and for us to congregate (have a wine and snacks) all together. The bathrooms were also really spacious and clean. Tho r surrounding area was full of shops, restaurants and there was a supermarket one or two shops down from the hotel. Would highly recommend for anyone looking for a central base in Bolzano.

5.0 / 10.0

This was a great place to stay, loved it and hope to come back. Thank you Natasha, you were welcoming and so helpful and made our stay an excellent experience. Great location, close to everything, 10 minute walk from the train station. Clean and comfortable, spa for couples was lovely.

5.0 / 10.0

This was a great place to stay, loved it and hope to come back. Thank you Natasha, you were welcoming and so helpful and made our stay an excellent experience. Great location, close to everything, 10 minute walk from the train station. Clean and comfortable, spa for couples was lovely.

6.0 / 10.0

Our room was gorgeous and well appointed. I like that cleaning services and breakfast are optional and paid for separately. However, customer service was terrible. The address for parking sent us 37 minutes away. We had to walk, ask people in the street and google several options to find the garage. The number for customer service was incorrect. Emails were not answered. The room was too warm when we arrived. We were unable to get the a/c to work. We had to keep the windows open to reduce the temperature but outside noise and light kept us up all night. When I called customer service the following day, the representative said something snarky about “you Americans”.

10.0 / 10.0

This was a fantastic hotel in Bolzano. A perfect spot for the exploration of the Dolomites. Highly recommend.

5.0 / 10.0

Everything is good, except that the front desk closes at 5:30pm, is that too early? The location is perfect, but the entrance is difficult to find. Inside the room is the world of modern young people who can easily work out how to use the facilities.

5.0 / 10.0

Everything is good, except that the front desk closes at 5:30pm, is that too early? The location is perfect, but the entrance is difficult to find. Inside the room is the world of modern young people who can easily work out how to use the facilities.

10.0 / 10.0

Excellent location. Excellent and very clean accommodation.

10.0 / 10.0

Beautiful property in the heart of the old city. Perfect place to headquarter for the Dolomites and the South Tyrol area.

10.0 / 10.0

On the edge of the pedestrian district, this was a modern, beautiful, and quiet hotel! Highly recommend.

8.0 / 10.0

Perfect location for a night in Bolzano. Parking was easy, large and safe. Room was very new, large and clean, with good amenities. Check-in/out was simple and staff easy to deal with. The best parts of town were easily walkable from the hotel.

10.0 / 10.0

Palais Hörtenberg was the perfect stay! The rooms were spacious and modern. Steps away from shopping and dining. Front desk staff very friendly and helpful! 10/10 stay. Would recommend!!

5.0 / 10.0

Large room with an excellent bathroom. Good bed - not too soft. Be sure to ask the receptionist for a Bolzano tourist card. It will allow you a ride up the cable car, buses, as well as museum entry. ( my only complaint about this property was that I was not offered this card upon arrival). You will need to close the shutters and windows if there on a weekend since the street outside is noisy. Great location across from archaeological museum.

5.0 / 10.0

Large room with an excellent bathroom. Good bed - not too soft. Be sure to ask the receptionist for a Bolzano tourist card. It will allow you a ride up the cable car, buses, as well as museum entry. ( my only complaint about this property was that I was not offered this card upon arrival). You will need to close the shutters and windows if there on a weekend since the street outside is noisy. Great location across from archaeological museum.

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