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Casa Chu

Top rated by guests
Outdoor pool, pool umbrellas
Loft Deluxe Casa MA | Premium bedding, in-room safe, blackout drapes, free WiFi
Master Suite Lola | Bathroom | Free toiletries, hair dryer, towels
Suite Presidencial Chu | Bathroom | Free toiletries, hair dryer, towels
Master Suite Joyce | Premium bedding, in-room safe, blackout drapes, free WiFi
review stars
9.4Outstanding
(24 Ratings)
"M"
Martin
Don't miss out! Price and availability may change
9.4 / 10.0
Outstanding(24 Ratings)

Hotel in State of Morelos

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Adults-only hotel with spa services and an outdoor pool
An outdoor pool, a restaurant, and spa services are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and express check-in.
Casa Chu offers 7 air-conditioned accommodations with safes and complimentary toiletries. Beds feature premium bedding. Televisions come with digital channels and Netflix. This Xochitepec hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Casa Chu

Restaurant
Air conditioning
Pool
Non-smoking
TV
Bathroom
Spa
Balcony/Terrace
WiFi/Internet
Garden
Free toiletries
Towels
Safe
Hairdryer

Map of State of Morelos

city location on map

Nearby attractions

Urban State Park Barranca de Chapultepec
14 mi
Search properties near Urban State Park Barranca de Chapultepec
Zoofari Centro de Conservación
14.9 mi
Search properties near Zoofari Centro de Conservación
A living museum of Malinalco, Malinalco Critters
22.4 mi
Search properties near A living museum of Malinalco, Malinalco Critters
Robert Brady Museum
13.8 mi
Search properties near Robert Brady Museum

Available Rooms

$$$$
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Ratings and reviews

9.4 / 10.0
Outstanding(24 Ratings)
10.0 / 10.0
M
6.0 / 10.0
I like that is a very unique setup. Almost like your own weekend home in the area. Each room is isolated and private while still within a gated area. Staff is amazing and committed to service. I did not like that rooms are not maintained properly. Seems to me a senior management savings policy issue... My shower drain was not draining properly so water started to run into the bedroom area. Not fun to have to take short showers if you want to avoid drying the floor... The safe had no battery so, useless. The toilet had issues so there was no running water at the beginning and running non-stop during the night making noises. Too late to complaint for all these since I got to my room at 2:00am. The restaurant team was amazing and the food great but they were not ready for me and my guests when they arrived as they were expecting people to wake up later on new year's day. The property has a lot of potential and I think they have the right customer facing team but no management behind and seems to me that there is a full lack of professional support.... my opinion
6.0 / 10.0
I like that is a very unique setup. Almost like your own weekend home in the area. Each room is isolated and private while still within a gated area. Staff is amazing and committed to service. I did not like that rooms are not maintained properly. Seems to me a senior management savings policy issue... My shower drain was not draining properly so water started to run into the bedroom area. Not fun to have to take short showers if you want to avoid drying the floor... The safe had no battery so, useless. The toilet had issues so there was no running water at the beginning and running non-stop during the night making noises. Too late to complaint for all these since I got to my room at 2:00am. The restaurant team was amazing and the food great but they were not ready for me and my guests when they arrived as they were expecting people to wake up later on new year's day. The property has a lot of potential and I think they have the right customer facing team but no management behind and seems to me that there is a full lack of professional support.... my opinion
3.0 / 10.0
Resort style hotel. We stayed during the week and we were the only ones on the property. An absolute ghosttown no reception, pool and hot tube were not on, no restaurant until Thursday - Sunday. The beds were rock solid very uncomfortable to sleep on. The shower seems to be jet powered and water sprayed very hard it hurt. In addition, we had a huge roach in our bathroom. The resort did come alive when more people checked in on Friday. We were excited to try this resort and the in suite hot tube that the room had but it was not functioning. When we checked out we just left the keys on the reception desk. We were not impressed with this resort.
3.0 / 10.0
Resort style hotel. We stayed during the week and we were the only ones on the property. An absolute ghosttown no reception, pool and hot tube were not on, no restaurant until Thursday - Sunday. The beds were rock solid very uncomfortable to sleep on. The shower seems to be jet powered and water sprayed very hard it hurt. In addition, we had a huge roach in our bathroom. The resort did come alive when more people checked in on Friday. We were excited to try this resort and the in suite hot tube that the room had but it was not functioning. When we checked out we just left the keys on the reception desk. We were not impressed with this resort.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Casa Chu. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Casa Chu. Enjoy the water!

Is Casa Chu pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Casa Chu?

We found 14 amenities for this rental. This includes restaurant, air conditioning, pool, non-smoking, and tv.

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