Best Western Plus Hotel de la Regate

We stayed 7 days here with my family. Pros: 1) location near the Erdre river and the Chantrerie Park and far from the city. 2) the hotel is well kept and clean. 3) most of the staff members are welcoming and helpful. Cons: 1) no AC despite the knob on the wall. Some nights were very hot even with the fan provided on. 2) The smell of bacon from the 1 Michelin star restaurant next door in the morning and evening which prevents you from opening the bedroom window. 3) breakfast is good but expensive ($20/pers) for what it is. The main issue is that we found out the price only when we checked out. I didn’t see any sign stating that it was not free and how much it costs. 4) one young female staff member was rude and intentionally unhelpful. 5) far away from the city. You’ll need a car.

Our short stay was generally good but a couple of points. The carpet in the reception area and bedroom was filthy and needs a proper clean. We had a toddler who was walking in bare feet and his feet were literally black after a couple of minutes. Rooms could do with air conditioning and the bath towels were too small.

Our short stay was generally good but a couple of points. The carpet in the reception area and bedroom was filthy and needs a proper clean. We had a toddler who was walking in bare feet and his feet were literally black after a couple of minutes. Rooms could do with air conditioning and the bath towels were too small.

Just a one night stay but we have stayed there in the past. Very quiet and near the river. Walks nearby. None of the companies restaurants were open as it was a Monday stop over and difficulties experienced in finding anything in the area although the hotel will arrange to bring food in and supplied by outside caterers. Excellent breakfast.

Just a one night stay but we have stayed there in the past. Very quiet and near the river. Walks nearby. None of the companies restaurants were open as it was a Monday stop over and difficulties experienced in finding anything in the area although the hotel will arrange to bring food in and supplied by outside caterers. Excellent breakfast.

Location znd conditions good. Menu options for dinner limited

Location znd conditions good. Menu options for dinner limited

It's very clean and quiet. Nice environment. A little isolated for our convenient. Enjoyed our short stay.

It's very clean and quiet. Nice environment. A little isolated for our convenient. Enjoyed our short stay.

Absolutely gorgeous location and the hotel was beautiful! Staff was very nice and helpful would definitely go again.

Absolutely gorgeous location and the hotel was beautiful! Staff was very nice and helpful would definitely go again.

Great location. Very relaxing.

Great location. Very relaxing.

Very nice location. We walked along the river right outside the hotel. The restaurant was closed (it was really off season) but they had a service where meals were bought it, it was pretty good. Helpful and friendly staff, nice, clean and modern room. We were passing through so no idea what was around, but if you need to be in the area it’s a good choice.

Very nice location. We walked along the river right outside the hotel. The restaurant was closed (it was really off season) but they had a service where meals were bought it, it was pretty good. Helpful and friendly staff, nice, clean and modern room. We were passing through so no idea what was around, but if you need to be in the area it’s a good choice.

This was the second time at Regate and we had a great stay. Very attentive service and we were helped by the desk clerk to take our luggage to the car. He was very attentive.

This was the second time at Regate and we had a great stay. Very attentive service and we were helped by the desk clerk to take our luggage to the car. He was very attentive.

Smells bad in the room, dirty and small room the restaurant gourmet next to the hotel is not worth a detour. Food was mediocre at best with very expensive prices.

Smells bad in the room, dirty and small room the restaurant gourmet next to the hotel is not worth a detour. Food was mediocre at best with very expensive prices.

The directions were accurate, the check in was efficient and friendly and there was sufficient secure, free parking. The room was a little smaller than we expected but perfectly adequate and it did have two easy chairs. It was equipped with everything you would expect in a BW hotel and also a Nespresso machine. The bed was comfortable and bathroom was clean and in good condition. The breakfast was good but the buffet was slow in being replenished and there are simply too many tables & chairs in the space. It could have got 5* however a couple of things let it down. The separate toilet, although basically clean, was badly stained around the U bend which was surprising in such a recently constructed hotel and stood out from the good condition of the rest of the sanitary ware. There was also the remains of a mosquito smeared across the wall which had obviously eaten well judging by the amount of blood. The tea and coffee was not replenished the next day so the two Nespresso pods we used the first day were it. Likewise the teabags and there was no milk whatsoever. The "Bio" roof was a nice "green" touch but the outside area was very neglected and as for the spar pool...see the photo! I would certainly recommend it and would happily stay there again (but bring some milk and tea bags!) due to its lovely, calm location with good riverside walks, friendly staff and the fantastic gastronomic restaurant next door. It just needs a little more attention to detail and checking.

The directions were accurate, the check in was efficient and friendly and there was sufficient secure, free parking. The room was a little smaller than we expected but perfectly adequate and it did have two easy chairs. It was equipped with everything you would expect in a BW hotel and also a Nespresso machine. The bed was comfortable and bathroom was clean and in good condition. The breakfast was good but the buffet was slow in being replenished and there are simply too many tables & chairs in the space. It could have got 5* however a couple of things let it down. The separate toilet, although basically clean, was badly stained around the U bend which was surprising in such a recently constructed hotel and stood out from the good condition of the rest of the sanitary ware. There was also the remains of a mosquito smeared across the wall which had obviously eaten well judging by the amount of blood. The tea and coffee was not replenished the next day so the two Nespresso pods we used the first day were it. Likewise the teabags and there was no milk whatsoever. The "Bio" roof was a nice "green" touch but the outside area was very neglected and as for the spar pool...see the photo! I would certainly recommend it and would happily stay there again (but bring some milk and tea bags!) due to its lovely, calm location with good riverside walks, friendly staff and the fantastic gastronomic restaurant next door. It just needs a little more attention to detail and checking.

We enjoyed the serenity of being out of town (15-20 min). We also arrived a night earlier at midnight (no booking) hotel staff assisted with a room for which we were very grateful. A fabulous stay and highly recommend this hotel.

We enjoyed the serenity of being out of town (15-20 min). We also arrived a night earlier at midnight (no booking) hotel staff assisted with a room for which we were very grateful. A fabulous stay and highly recommend this hotel.

Very nice and quiet place though a bit out in the woods literally. Very nice surroundings - remember to book in advance in nearby restaurants

Imaginative decor, comfy room, Hugo at reception very helpful, ample, delicious breakfast

Great location. I love walking by the river next to the hotel

Booked in for one night on return trip to UK. After an 8 hour drive to get there was told there was no room availability to dine that night, only option was room service. Wonderful receptionist receptionist booked table at nearby restaurant, (it was my birthday). The room was small with no a/c, it was a hot and uncomfortable night.

Booked in for one night on return trip to UK. After an 8 hour drive to get there was told there was no room availability to dine that night, only option was room service. Wonderful receptionist receptionist booked table at nearby restaurant, (it was my birthday). The room was small with no a/c, it was a hot and uncomfortable night.

Very friendly and helpfull staff. Nice loction. Good breakfast.

Very friendly and helpfull staff. Nice loction. Good breakfast.

Pokey room. Paid extra for Lake View but lake barely visible. Air conditioning useless, airless room. Offered lower price on check-in, but when it came to pay this was denied. Given discount of cost of one breakfast when complained, but this not adequate in my view. Could have booked a superior room two days before our visit for 75% of what I paid and cancelled my booking - wish I had. Best feature are the two brilliant gourmet restaurants close by. Eco friendly design.

Pokey room. Paid extra for Lake View but lake barely visible. Air conditioning useless, airless room. Offered lower price on check-in, but when it came to pay this was denied. Given discount of cost of one breakfast when complained, but this not adequate in my view. Could have booked a superior room two days before our visit for 75% of what I paid and cancelled my booking - wish I had. Best feature are the two brilliant gourmet restaurants close by. Eco friendly design.