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DoubleTree by Hilton El Paso Downtown

Terrace/patio

Pool

Suite, 1 Bedroom | Living area | 42-inch plasma TV with satellite channels, TV

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Patio | Premium bedding, in-room safe, desk, blackout drapes

7.8Good

(1,003 Ratings)

"Clean and nice , great pool and bar area "

Maryann Louise

Don't miss out! Price and availability may change

7.8 / 10.0

Good(1,003 Ratings)

Hotel in Ciudad Juarez

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, TV and more

About this hotel

Hotel with a restaurant, near Sun Bowl Stadium
A restaurant, a 24-hour fitness center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and a 24-hour front desk.
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.8Good

(1,003 Ratings)

"Clean and nice , great pool and bar area "

Maryann Louise

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(1,003 Ratings)

Hotel in Ciudad Juarez

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, TV and more

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

About this hotel

Hotel with a restaurant, near Sun Bowl Stadium
A restaurant, a 24-hour fitness center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and a 24-hour front desk.
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.8 / 10.0

Good(1,003 Ratings)

3.0 / 10.0

Bathroom had a lot of damages and mold on the curtain. Lamp shade had stains and spots. We had to move my room twice. I asked to not be next to an elevator as I was a light sleeper. They put me directly next to an ice machine and elevator. Then the next room there was a high pitch sound coming from the service elevator that they were working on.

4.0 / 10.0

Nice room

5.0 / 10.0

Good food. Great rooms

4.0 / 10.0

Great location with a lot to do nearby in walking distance. Clean. The bed was so soft and comfortable. People at front desk were very nice, efficient, and helpful. The restaurant in the hotel was excellent. Our only complaint is that our room had no refrigerator and the carpet had some stains. But, we will definitely stay there again if ever in the area.

10.0 / 10.0

Clean and nice , great pool and bar area

6.0 / 10.0

I had such a hard time trying to check in. They said payment had not been sent

5.0 / 10.0

Yes

4.0 / 10.0

Only thing wrong was A/C didn’t work and, while most of my stays around the world have had a fridge, they told me that having a fridge is an upgrade. I highly disagree!

10.0 / 10.0

I liked the printed sheet of walking distance nearby restaurant and bar suggestions provided to me by the check-in staff. There simply is no closer or more upscale hotel in downtown El Paso!

6.0 / 10.0

Beds were comfortable but AC was loud and the carpet needs replacing. Carpet was gross, big stains on carpet in multiple places

10.0 / 10.0

Safety easy in and out no problems very clean all staff were excellent

8.0 / 10.0

Location was perfect and convenient. Enjoyed the seating area by pool and DJ on Friday night. To get to the parking garage could use improvement. Too narrow by the entrance. Although rooms were clean they could use some upgrading. Otherwise, enjoyed our stay.

10.0 / 10.0

Downtown El Paso is underrated. First time visiting, will be back.

10.0 / 10.0

I couldn't be happier with the service I received! From start to finish, everything was handled with professionalism, care and attention to detail. They made it so easy for me to check in early, which took a lot of stress off my trip. Everything was smooth, quick, and very accommodating. I really appreciated how thoughtful and helpful the staff were. Highly recommend!

10.0 / 10.0

Just the elevator wasn’t working properly. Certain buttons didn’t work. Overall though I was very satisfied!

4.0 / 10.0

NA

10.0 / 10.0

Excelente!!

10.0 / 10.0

Room was nice with a cool view to the pool, stadium and the freeway

10.0 / 10.0

The property is very clean and the staff is very helpful.

8.0 / 10.0

.

8.0 / 10.0

A bit confusing to find at first as check in and lobby are are the bottom of parking garage. Good location to downtown El Paso and walkable to most areas. Parking is a bit tight in parking garage with low roof.

10.0 / 10.0

Very helpful staff

6.0 / 10.0

I rented 2 rooms, 1 room for 2 nights and the other room for 1 night. One of the rooms had breakfast vouchers where the other one did not It was strange, only half of my family had breakfast. As for bed comfort, the beds were great.

4.0 / 10.0

The AC did not work and I was very hot all night, the carpet also had a few stains that were pretty disgusting. The employees were amazing and very nice

3.0 / 10.0

The hotel is very nice the lobby is nice rooms are clean BUT only one elevator was working and it was a nightmare. Also the parking garage horrible! The spaces are so small marked for three but fitting three is a very very very tight squeeze where you can’t even open doors. Parking stops at 5th level if there were more levels the nightmare might not exist. Damaged my car so bad.

3.0 / 10.0

No food options

6.0 / 10.0

Mold in the shower

2.0 / 10.0

The hotel did not have clean rooms at the time of check in. I had to wait until almost 6pm to check in. Very inconvenient for my plans.

4.0 / 10.0

The hotel is showing some wear, but the beds were comfortable and the staff was helpful and friendly.

10.0 / 10.0

Great place. Very convenient. Friendly staff.

6.0 / 10.0

The property was great, however there was only one working elevator which took forever

10.0 / 10.0

sucha relaxing stay

8.0 / 10.0

Nice stay and friendly staff.

3.0 / 10.0

Pool completely out of commision, and filled with algae....internet service sketchy at best... and they charge 20 bucks a night for crappy parking...in El Paso.

5.0 / 10.0

Headed home from San Diego so we stopped in El.paso for a lay over. Hotel was nice just the carpet had a lot of stains and had a mild weird scent in the room.

6.0 / 10.0

Hotel room looked a bit run down and we ended up not sleeping one on of the beds as it had a very strong (bad) Oder to it.

10.0 / 10.0

Exelent service

10.0 / 10.0

Ok

5.0 / 10.0

Carlos your Friday night front desk clerk and your maintenance weekend service gentleman were the best. They did everything to make us and our grandkids trip the best. Staff like both of them are hard to find and give a wonderful impression of your hotel. These two went out of there way to find a little dessert for our grandkids we couldn't thank them enough. Staff like both of them will have us coming back

10.0 / 10.0

The staff is very friendly and helpful. The whole place is very clean and beautiful.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at DoubleTree by Hilton El Paso Downtown. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is DoubleTree by Hilton El Paso Downtown pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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