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DoubleTree by Hilton El Paso Downtown

Room, 1 King Bed, Non Smoking, Patio | Premium bedding, in-room safe, desk, blackout drapes

Pool

Suite, 1 Bedroom | Living area | 42-inch plasma TV with satellite channels, TV

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Patio | Premium bedding, in-room safe, desk, blackout drapes

7.8Good

(1,003 Ratings)

"Excelente!!"

Carlos

Don't miss out! Price and availability may change

7.8 / 10.0

Good(1,003 Ratings)

Hotel in Ciudad Juarez

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioner, Internet / Wifi, TV and more

About this hotel

Hotel with a restaurant, near Sun Bowl Stadium
A restaurant, a 24-hour fitness center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and a 24-hour front desk.
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at DoubleTree by Hilton El Paso Downtown

Air conditioner

Internet / Wifi

TV

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.8Good

(1,003 Ratings)

"Excelente!!"

Carlos

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(1,003 Ratings)

Hotel in Ciudad Juarez

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

About this hotel

Hotel with a restaurant, near Sun Bowl Stadium
A restaurant, a 24-hour fitness center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and a 24-hour front desk.
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.8 / 10.0

Good(1,003 Ratings)

5.0 / 10.0

Good food. Great rooms

4.0 / 10.0

Great location with a lot to do nearby in walking distance. Clean. The bed was so soft and comfortable. People at front desk were very nice, efficient, and helpful. The restaurant in the hotel was excellent. Our only complaint is that our room had no refrigerator and the carpet had some stains. But, we will definitely stay there again if ever in the area.

5.0 / 10.0

Yes

4.0 / 10.0

Only thing wrong was A/C didn’t work and, while most of my stays around the world have had a fridge, they told me that having a fridge is an upgrade. I highly disagree!

10.0 / 10.0

Excelente!!

10.0 / 10.0

Room was nice with a cool view to the pool, stadium and the freeway

10.0 / 10.0

The property is very clean and the staff is very helpful.

8.0 / 10.0

.

8.0 / 10.0

A bit confusing to find at first as check in and lobby are are the bottom of parking garage. Good location to downtown El Paso and walkable to most areas. Parking is a bit tight in parking garage with low roof.

10.0 / 10.0

Very helpful staff

3.0 / 10.0

The hotel is very nice the lobby is nice rooms are clean BUT only one elevator was working and it was a nightmare. Also the parking garage horrible! The spaces are so small marked for three but fitting three is a very very very tight squeeze where you can’t even open doors. Parking stops at 5th level if there were more levels the nightmare might not exist. Damaged my car so bad.

6.0 / 10.0

I rented 2 rooms, 1 room for 2 nights and the other room for 1 night. One of the rooms had breakfast vouchers where the other one did not It was strange, only half of my family had breakfast. As for bed comfort, the beds were great.

4.0 / 10.0

The AC did not work and I was very hot all night, the carpet also had a few stains that were pretty disgusting. The employees were amazing and very nice

6.0 / 10.0

Mold in the shower

3.0 / 10.0

No food options

2.0 / 10.0

The hotel did not have clean rooms at the time of check in. I had to wait until almost 6pm to check in. Very inconvenient for my plans.

4.0 / 10.0

The hotel is showing some wear, but the beds were comfortable and the staff was helpful and friendly.

10.0 / 10.0

Great place. Very convenient. Friendly staff.

6.0 / 10.0

The property was great, however there was only one working elevator which took forever

10.0 / 10.0

sucha relaxing stay

8.0 / 10.0

Nice stay and friendly staff.

3.0 / 10.0

Pool completely out of commision, and filled with algae....internet service sketchy at best... and they charge 20 bucks a night for crappy parking...in El Paso.

5.0 / 10.0

Headed home from San Diego so we stopped in El.paso for a lay over. Hotel was nice just the carpet had a lot of stains and had a mild weird scent in the room.

6.0 / 10.0

Hotel room looked a bit run down and we ended up not sleeping one on of the beds as it had a very strong (bad) Oder to it.

10.0 / 10.0

Exelent service

10.0 / 10.0

Ok

5.0 / 10.0

Carlos your Friday night front desk clerk and your maintenance weekend service gentleman were the best. They did everything to make us and our grandkids trip the best. Staff like both of them are hard to find and give a wonderful impression of your hotel. These two went out of there way to find a little dessert for our grandkids we couldn't thank them enough. Staff like both of them will have us coming back

10.0 / 10.0

The staff is very friendly and helpful. The whole place is very clean and beautiful.

2.0 / 10.0

The personal

6.0 / 10.0

IMPORTANT! Parking is available but is NOT FREE for guests of the hotel. Its an additional 20usd per night. The buffet is also no longer offered. Just a few minor details to be aware of when booking. I was ok with the price before hand but not so much after the fact. I had no issues with the room and service itself.

6.0 / 10.0

Room was not cleaned for two days

4.0 / 10.0

We had trouble with the A/C both nights. Property seem old and run down. Was placed in a room directly next to elevator which was incredibly loud....you could hear the actual operation of the elevator going up and down each time it went to or passed our floor. Tried to switch, however was told there were no other available rooms. Paid WAY too much to have such a disappointing experience.

4.0 / 10.0

The AC was not working properly. The restaurant smelled like sewage. The reception staff was extremely nice.

10.0 / 10.0

You didn't use or handle cash, being a cashless hotel is not good.

2.0 / 10.0

The property was not clean. Carpet was dirty, by the door and by the fridge. The drapes were torn. The door to the pool was broken. The tv didn’t work. The tech was called then it was fixed then we left the room came back and the volume didn’t work again. I left a towel and called them left my number and they never called me to say they found it or didn’t. The frames in the room had been broken one had a glass frame and other was without a glass.

1.0 / 10.0

Horribly ran and dirty with leaking plumbing.

10.0 / 10.0

Awesome stay! Love it.

10.0 / 10.0

Very accommodating staff

10.0 / 10.0

Great stay

3.0 / 10.0

The lack of towels provided, there is no USB ports to charge any type of phone or tablet, and got stuck on the elevator. The building needs more maintenance.

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