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The Plaza Hotel Pioneer Park

Top rated by guests

Lobby sitting area

Pillowtop beds, minibar, in-room safe, individually decorated

Hydromassage showerhead, designer toiletries, hair dryer, bathrobes

Hydromassage showerhead, designer toiletries, hair dryer, bathrobes

City view

9.4Outstanding

(1,443 Ratings)

"We enjoyed our stay at The Plaza Hotel. It’s close to everything, the staff were friendly, the space was clean and the rooftop had amazing views of the city and Juarez. "

Elvira

Don't miss out! Price and availability may change

9.4 / 10.0

Outstanding(1,443 Ratings)

Hotel in Ciudad Juarez

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Art Deco hotel with a health club and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
The Plaza Hotel Pioneer Park offers 130 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.4Outstanding

(1,443 Ratings)

"We enjoyed our stay at The Plaza Hotel. It’s close to everything, the staff were friendly, the space was clean and the rooftop had amazing views of the city and Juarez. "

Elvira

Don't miss out! Price and availability may change

$$$$

9.4 / 10.0

Outstanding(1,443 Ratings)

Hotel in Ciudad Juarez

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

About this hotel

Art Deco hotel with a health club and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
The Plaza Hotel Pioneer Park offers 130 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.4 / 10.0

Outstanding(1,443 Ratings)

5.0 / 10.0

Close to downtown Plaza, restaurants, theater. Clean spacious room. Will definitely stay again.

5.0 / 10.0

The staff is always friendly and eager to assist. Very accommodating to any issue that may arise. Everything from the cleanliness to the atmosphere is excellent.

5.0 / 10.0

Great, I recommend it

5.0 / 10.0

Staff team provides excellent customer service and display great professionalism.

5.0 / 10.0

Hotels in bigger cities can learn from this one. Top notch everything. Loved it.

5.0 / 10.0

staff was extremely accommodating

5.0 / 10.0

Perfect, heater kept us warm & cozy!! I also appreciated the enthusiasm and care by the parking valets for my rare and unusual rhd sportscar!

5.0 / 10.0

Great staff and clean room

2.0 / 10.0

The hotel is nice however they had a major flaw during this stay. Our bathroom was not cleaned on one of the days and our room was not cleaned at all during another day. Very poor cleaning staff during the holiday and these were brought up to management. Also one of the towels had a bunch of hair on it. Don't think we would stay here again.

4.0 / 10.0

Very clean room, very helpful staff, unfortunately unauthorized charges to my room from downstairs restaurant in amount of 600.00. currently working with staff to mitigate. Will update review afterward.

5.0 / 10.0

Very nice, contemporary hotel that feels brand new. Rooms are very nice, bed was very comfortable and all was quiet. The fitness facility is very well equipped. Beautiful hotel!

5.0 / 10.0

Excellent Customer Service!

5.0 / 10.0

Everything about check in was perfect. The front desk was so accommodating and welcoming. Our room Was spotless and comfortable.

5.0 / 10.0

I always have a great room such a beautiful hotel. And excellent staff.

3.0 / 10.0

We were told breakfasts were included - they were not. It was advertised as all rooms having a "city view" - our "city view" was air conditioning equipment, fans, ductwork/sheet metal and other machinery. The shower had the most confounded controls I've ever seen - so bad that instructions were provided but they were wrong! I had to do the exact opposite to get it to work and then there was inadequate hot water. Parking and even finding the front door was horrendous due to road construction and inadequate signage - I had to try to call the hotel from streetside to find out where the entrance was and that was a nightmare - every phone number I could find online only took me to a reservations extension where I had to endure a long hold time before talking to an actual human being. But other thsn that, it was fine, the room was very nice (with the curtains closed and the view from the 17th floor rooftop bar is magical! the exact

5.0 / 10.0

Great

5.0 / 10.0

Room was perfect. Would have been more thrilled to have a higher floor, but the bathroom and seating space was high quality. Valet and Desk staff were great. Received a bottle of wine.

4.0 / 10.0

Did not have the breakfast, but dinner was excellent

5.0 / 10.0

Excellent all around.

5.0 / 10.0

We enjoyed our first visit to the Plaza. Loved the decor and its history. Our room was well appointed, clean and stylish. The bar and restaurant were lovely, but we really enjoyed the rooftop bar. Thanks to Josh for taking such great care of us! We’ll definitely look forward to our next visit.

10.0 / 10.0

We enjoyed our stay at The Plaza Hotel. It’s close to everything, the staff were friendly, the space was clean and the rooftop had amazing views of the city and Juarez.

5.0 / 10.0

Beautifully surprised! The upgrades, the decor, the staff all great! Welcoming our ES pets with warmth. Offered us dog begs and bowls but we travel with our own. We will definitely be staying here again!

10.0 / 10.0

It’s my favorite place to stop when I’m heading for San Antonio from Arizona. It’s exactly halfway for me. It’s amazing hotel barn. Hilton did a great job back in the day.

10.0 / 10.0

Amazing place historic I used to visit as a kid !!!

10.0 / 10.0

Super clean, staff friendly

10.0 / 10.0

Beautiful rooms, smell great, super clean, it's impossible not to sleep 10 hours in that bed ... I love it.

5.0 / 10.0

Excelente

5.0 / 10.0

Very nice hotel.

10.0 / 10.0

Very nice and comfortable place to stay

4.0 / 10.0

check in was easy and fast, staff provided excellent service from the moment I arrived to the day I checked out. Room was clean, great decor, espresso machine, and loved the variety of snacks, drinks, and alcohol available for purchase. However, room had thin walls, got woken up by housekeeper cleaning next door, and you can hear people walking on the top floor. not much counter space in the bathroom, black out curtains not really blocking sun out in the morning. overall, stay was great! gym was well equipped and I enjoyed my work out. restaurant and roof top was really nice, great food and drinks!

10.0 / 10.0

The property is beautiful with very attentive staff members and excellent valet. I am looking forward to having another opportunity to stay here!

10.0 / 10.0

It was amazing, super clean, everyone was very friendly, I was speechless

10.0 / 10.0

It was simply charming. It was a comfortable, intimate hotel.

10.0 / 10.0

Excited to find this hotel in El Paso! Definitely will return!

6.0 / 10.0

My stay was 5 days. For 2 nights i couldn't get to sleep until after 2am, as music was booming. I believe it was coming from a place behind the Kress building arcoss the street. Dont sleep in room 905. Also, no microwave, advise staff/front desk.(no help) I ate there, so how do I warm leftovers?? Management, should look into this as well and deep cleaning around the toliet floor where urine spots have been stain into the marble floor. Even though it was clean, it still made me uncomfortable.

10.0 / 10.0

Property is very good

10.0 / 10.0

We loved it! Super clean and quiet

10.0 / 10.0

We love staying at The Plaza Hotel in El Paso on our drive from Austin to LA. They are always so welcoming and accommodating. Not to mention, the rooftop has some of the best views!

10.0 / 10.0

Our to go spot for a quick getaway in El Paso!

10.0 / 10.0

T

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at The Plaza Hotel Pioneer Park. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Plaza Hotel Pioneer Park pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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