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The Plaza Hotel Pioneer Park

Top rated by guests

Lobby sitting area

1 bedroom, pillowtop beds, minibar, in-room safe

Hydromassage showerhead, designer toiletries, hair dryer, bathrobes

Hydromassage showerhead, designer toiletries, hair dryer, bathrobes

City view

9.6Outstanding

(1,400 Ratings)

"Love this place staff are so friendly and welcoming "

Brenda

Don't miss out! Price and availability may change

9.6 / 10.0

Outstanding(1,400 Ratings)

Hotel in Ciudad Juarez

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Art Deco hotel with a health club and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
The Plaza Hotel Pioneer Park offers 130 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

Amenities at The Plaza Hotel Pioneer Park

Air conditioner

Internet / Wifi

Laundry

Wheelchair accessible

Family friendly

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

9.6Outstanding

(1,400 Ratings)

"Love this place staff are so friendly and welcoming "

Brenda

Don't miss out! Price and availability may change

$$$$

9.6 / 10.0

Outstanding(1,400 Ratings)

Hotel in Ciudad Juarez

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Ciudad Juarez

city location on map

Nearby attractions

El Paso Chihuahuas

Scenic Drive - Overlook

War Eagles Air Museum

Hueco Tanks State Park & Historic Site

Available Rooms

About this hotel

Art Deco hotel with a health club and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
The Plaza Hotel Pioneer Park offers 130 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

Amenities

Air conditioner

Internet / Wifi

Laundry

Wheelchair accessible

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

9.6 / 10.0

Outstanding(1,400 Ratings)

5.0 / 10.0

Excellent Customer Service!

5.0 / 10.0

Everything about check in was perfect. The front desk was so accommodating and welcoming. Our room Was spotless and comfortable.

5.0 / 10.0

I always have a great room such a beautiful hotel. And excellent staff.

3.0 / 10.0

We were told breakfasts were included - they were not. It was advertised as all rooms having a "city view" - our "city view" was air conditioning equipment, fans, ductwork/sheet metal and other machinery. The shower had the most confounded controls I've ever seen - so bad that instructions were provided but they were wrong! I had to do the exact opposite to get it to work and then there was inadequate hot water. Parking and even finding the front door was horrendous due to road construction and inadequate signage - I had to try to call the hotel from streetside to find out where the entrance was and that was a nightmare - every phone number I could find online only took me to a reservations extension where I had to endure a long hold time before talking to an actual human being. But other thsn that, it was fine, the room was very nice (with the curtains closed and the view from the 17th floor rooftop bar is magical! the exact

5.0 / 10.0

Great

5.0 / 10.0

Room was perfect. Would have been more thrilled to have a higher floor, but the bathroom and seating space was high quality. Valet and Desk staff were great. Received a bottle of wine.

4.0 / 10.0

Did not have the breakfast, but dinner was excellent

5.0 / 10.0

Excellent all around.

5.0 / 10.0

We enjoyed our first visit to the Plaza. Loved the decor and its history. Our room was well appointed, clean and stylish. The bar and restaurant were lovely, but we really enjoyed the rooftop bar. Thanks to Josh for taking such great care of us! We’ll definitely look forward to our next visit.

5.0 / 10.0

Beautifully surprised! The upgrades, the decor, the staff all great! Welcoming our ES pets with warmth. Offered us dog begs and bowls but we travel with our own. We will definitely be staying here again!

5.0 / 10.0

Excelente

5.0 / 10.0

Very nice hotel.

4.0 / 10.0

check in was easy and fast, staff provided excellent service from the moment I arrived to the day I checked out. Room was clean, great decor, espresso machine, and loved the variety of snacks, drinks, and alcohol available for purchase. However, room had thin walls, got woken up by housekeeper cleaning next door, and you can hear people walking on the top floor. not much counter space in the bathroom, black out curtains not really blocking sun out in the morning. overall, stay was great! gym was well equipped and I enjoyed my work out. restaurant and roof top was really nice, great food and drinks!

5.0 / 10.0

Friendly and helpful staff. Very stylish and convenient location

10.0 / 10.0

Love this place staff are so friendly and welcoming

10.0 / 10.0

Lovely property. Love the decor. Best shower ever.

10.0 / 10.0

Absolutely amazing hotel was able to change reservation for me last minute no hassle at all beautiful ambience, room, and food

4.0 / 10.0

Everything was very nice with the exception of the smell in the halls. For whatever reason, there's a really bad sewer smell in the hallways of the lower floors. The place would've been 5 stars if it didn't have the smell in the halls.

10.0 / 10.0

This hotel has a beautiful rooftop bar with a sunset view of the mountains. The rooms a updated and large. The Ambar restaurant on the first floor was delicious too. Great place to stay if you are passing through el paso on your college drop-off journey like us!

10.0 / 10.0

I like the place and staff

10.0 / 10.0

Lol

10.0 / 10.0

Our start was perfect! The room was large and beautiful with modern amenities. The whole bathroom was gorgeous with ac walking shower. The restaurant located near the lobby was delicious. Will definitely stay here again!

10.0 / 10.0

We love the Plaza Hotel in El Paso. Just wish the city would finish whatever it is they are constructing around downtown.

1.0 / 10.0

Very loud couldn’t sleep

10.0 / 10.0

Excelente

10.0 / 10.0

Friendly staff, great vibes and beautiful view. A lot of places to eat and see at a walking distance.

10.0 / 10.0

Really wonderful stay at the Plaza. Stayed in a Landmark Suite and it's definitely worth the upgrade. This is a very well-done and cared-for hotel in a fantastic city-center location. Service was above average. I wouldn't hesitate to stay here again.

5.0 / 10.0

I recently had the pleasure of staying at The Plaza Hotel Pioneer Park, and it was an unforgettable experience from start to finish. Nestled in the heart of downtown El Paso, the hotel blends rich history with modern luxury in a way that feels both timeless and fresh. The building itself is iconic—art deco architecture with stylish, carefully restored interiors that nod to the hotel’s storied past. My room was beautifully appointed, with thoughtful design details, plush bedding, and stunning views of the city and Franklin Mountains. The ambiance felt warm, upscale, and distinctly Texan with a touch of vintage glamour. Although the hotel doesn’t have a pool, the atmosphere more than makes up for it with its vibrant bar scene, luxurious rooms, and walkable location near museums, coffee shops, and cultural landmarks. Whether you’re in town for business or leisure, The Plaza offers a sophisticated retreat in the center of it all. I’d absolutely stay here again and highly recommend it to anyone looking for a unique and upscale El Paso experience.

10.0 / 10.0

Staff is amazing, the hotel is super clean with comfortable beds. The room design is great. Great location to start your journey to any corner of El Paso. Parking lot is safe. Ambar food is amazing every single day. I'll be back.

5.0 / 10.0

Beautiful hotel, excellent staff, highly recommend!

10.0 / 10.0

The staff were amazing! Check in/out was a breeze. Very relaxing and comfortable.

10.0 / 10.0

♥️

3.0 / 10.0

Stayed on a flood that had a very bad sewer odor in the hall which started coming in to the bathroom in the morning of my stay. The mini bar also had many expired items. I will definitely request a room on a much higher floor for my next visit.

4.0 / 10.0

The hotel is amazing, the downside is that it is very noisy at knight. They offered a bottle of white wine with the stay they never delivered

8.0 / 10.0

Facility, location room everything was great. There is a nightclub on the top floor that put you in the middle of a thump thump. If you’re there on a Friday and Saturday night. Made it very hard to fall asleep.

10.0 / 10.0

This place is amazing!!

10.0 / 10.0

Staff was super friendly! Food from restaurant is tasty. Drinks from bar are delicious! Super comfy room.

5.0 / 10.0

We always stay in this hotel on our way from Dallas to San Diego. It is clean and nice. Staff always great.

10.0 / 10.0

I just love it here super confortable bed very nice place highly recommended

10.0 / 10.0

From the moment we stepped out of our car, we were greeted by helpful and friendly staff. Our room was beautiful! We loved staying at The Plaza!!!

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