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Hyatt Vancouver Downtown Alberni

Top rated by guests

Terrace/patio

1 King Bed Junior Suite, Balcony | Premium bedding, minibar, in-room safe, desk

Premium bedding, minibar, in-room safe, desk

Deep soaking bathtub

View from room

9.6Outstanding

(1,005 Ratings)

"Run don't walk to the Hyatt Downtown Vancouver (formerly Shangri-La). Best concierge ever, world-class service. Food and in-room dining are great. Turndown service is amazing. The staff were incredibl..."

Michael

Don't miss out! Price and availability may change

9.6 / 10.0

Outstanding(1,005 Ratings)

Hotel in Vancouver

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Hyatt Vancouver Downtown Alberni offers 119 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Map of Vancouver

city location on map

Nearby attractions

Queen Elizabeth Park

Capilano Suspension Bridge Park

Lynn Canyon Suspension Bridge

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.6Outstanding

(1,005 Ratings)

"Run don't walk to the Hyatt Downtown Vancouver (formerly Shangri-La). Best concierge ever, world-class service. Food and in-room dining are great. Turndown service is amazing. The staff were incredibl..."

Michael

Don't miss out! Price and availability may change

$$$$

9.6 / 10.0

Outstanding(1,005 Ratings)

Hotel in Vancouver

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Vancouver

city location on map

Nearby attractions

Queen Elizabeth Park

Capilano Suspension Bridge Park

Lynn Canyon Suspension Bridge

Available Rooms

About this hotel

Luxury hotel with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Hyatt Vancouver Downtown Alberni offers 119 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.6 / 10.0

Outstanding(1,005 Ratings)

5.0 / 10.0

everything is perfect.will definitely come back . true 5 stars hotel

5.0 / 10.0

Very clean and comfortable, and the staff were very warm and considerate, which made it a wonderful Christmas for me and my family!

5.0 / 10.0

Loved the style and feel of this hotel. Very quiet, zen and elegant

8.0 / 10.0

Liked the Asian paintings at the property in particular.

10.0 / 10.0

Run don't walk to the Hyatt Downtown Vancouver (formerly Shangri-La). Best concierge ever, world-class service. Food and in-room dining are great. Turndown service is amazing. The staff were incredible and had attention to detail like I've not seen in any other 5-star establishment. The interiors of the hotel are so chic and beautiful. I could not highly recommend enough. I will definitely be staying here again.

10.0 / 10.0

The beds are not as comfortable as they were in the past. Maybe new ones are coming soon?

10.0 / 10.0

The staff was helpful and very polite

10.0 / 10.0

I stayed for five nights. The location was great, with supermarkets and restaurants nearby, and it was also convenient for getting to tourist spots. The room was very spacious, and I was able to spend each day comfortably in a very clean room.

10.0 / 10.0

Winderful room, location and staff!

10.0 / 10.0

Our stay was perfect.

10.0 / 10.0

Amazing service the whole time

10.0 / 10.0

Great location, great service and super clean.

5.0 / 10.0

Located in the financial hub of Vancouver, the Hyatt Alberni is convenient for the shops and restaurants on Robson Street and near to the cruise terminal. The junior suite that I had was spacious and well maintained. Staff were extremely helpful and friendly. Highly recommended for pre-cruise accommodation.

10.0 / 10.0

The hotel was very nicely funished and clean and the staff was very nice.

4.0 / 10.0

understaffed and felt more like an apartment complex instead of a hotel

10.0 / 10.0

Centre of the city located

10.0 / 10.0

The staff was super helpful. The place was immaculate great central area walkable lots of good restaurants and shopping around.

10.0 / 10.0

Perfect!

10.0 / 10.0

Beautiful hotel, very well located next to Sewell, Vancouver harbor. Amazing staff and service

10.0 / 10.0

Excellent service excellent location staff our beyond the best of the best. We had a very pleasant stay.

10.0 / 10.0

Exceptional service, beautiful clean room, and quiet area! Our stay couldn’t have been better.

5.0 / 10.0

Housekeeping at this Hotel arrives fairly early in the morning and if you have your do not disturb but pushed during this time, they will not clean and replenish supplies crucial to your stay. I had to ask the hotel staff three times in one day to, at the very least, replenish supplies. They finally did so around 7pm with added benefit of cleaning the room as well.

6.0 / 10.0

Ok

10.0 / 10.0

Awesome accomodations.

6.0 / 10.0

Booked to stay at the Shangri-La. The property suddenly converted to a Hyatt partway though. Absolute chaos. Decor removed. Amenities not available. From five stars to a three.

10.0 / 10.0

A beautiful room with excellent customer service.

4.0 / 10.0

Employees are lovely and service is incredible. Shout out to Lexon in the lounge! It’s much quieter than being located on the harbour if you’re sensitive to noise. Towels could use replacing and shower was as hot and cold as my ex mother in-law lol. Ending on a positive note, the food is next level and personal touches cannot be overlooked. Thank-you for having me.

10.0 / 10.0

Fabulous stay, great service. Close to major shops.

10.0 / 10.0

We had a truly wonderful experience at the Shangri-La Hotel! The customer service was exceptional, and every staff member we encountered was warm, attentive, and professional. A special shoutout to Charlie, the concierge, who went above and beyond with amazing recommendations that made our stay even more memorable. Yuri (not sure of the spelling) who checked us in was warm and welcoming. We had a complimentary room upgrade on our last day, what a treat! This was our second time staying at a Shangri-La, the first being in Cebu, Philippines, and once again, it did not disappoint. Looking forward to our next luxurious Shangri-La escape!

10.0 / 10.0

The staff are really excellent. The local area is very good with plenty of places to eat nearby. It’s a pity it doesn’t have a bar but it has everything else you need. I really enjoy staying here.

10.0 / 10.0

Stunning property with absolutely SUPERIOR service. I had an issue with the conditions of my balcony and the staff's reaction and care in solving the problem should be set as an example to others. Bravi!!!

6.0 / 10.0

Great location. Nice lobby and spa floor. Remainder of hotel is somewhat drab, particularly for the price point and star rating. Rooms are nice but a bit underwhelming. Check-in staff was friendly but fairly unaccommodating when issues arise - my wife was not allowed to check in without me (I was on a plane) unless the reservation was changed to her name and she used her own payment methods. A bit surprising to say the least. Nothing to make up for the inconvenience. The Fairmont Pacific Rim looks beautiful for appx the same price.

10.0 / 10.0

The hotel staff was beyond exceptional- very helpful and friendly. They recommended a restaurant for lunch and advised the restaurant to expect us and when we arrived we received great seats, a special little treat from the chef- made us feel great! Rooms were very clean.gym incredible and nice pool.

10.0 / 10.0

My first time visiting the shangri-la and definitely won’t be my last! Everything from check in to check out was perfect. Not one room for error

10.0 / 10.0

Everything was excellent. Vanna who served us at breakfast was very friendly and gave great recommendations. Thank you!

10.0 / 10.0

Great stay.

5.0 / 10.0

Good room

10.0 / 10.0

Amazing property, great amenities. Staff were very attentive. Will definitely stay again

6.0 / 10.0

Staff are friendly and welcoming, although celebrating my 40th birthday here did not live up to expectations.m

6.0 / 10.0

Unlike other Shangri-La locations, this stay felt very corporate and impersonal. I had hoped for more when celebrating my 40th birthday at a trusted brand.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hyatt Vancouver Downtown Alberni. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hyatt Vancouver Downtown Alberni pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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