"Really enjoyed our stay, such friendly staff, convenient having the pub underneath, gave us a local taxi number which is nice and also checked on our taxi to make sure it was the right one when we wer..."
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsInternet / Wifi, Balcony or Patio, TV and more
About this hotel
Hotel with free parking, near Chinatown Along with a restaurant, this hotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall. OYO The Royal Hotel offers 25 accommodations. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. This Gateshead hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
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7.2Good
(194 Ratings)
"Really enjoyed our stay, such friendly staff, convenient having the pub underneath, gave us a local taxi number which is nice and also checked on our taxi to make sure it was the right one when we wer..."
Hotel with free parking, near Chinatown Along with a restaurant, this hotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall. OYO The Royal Hotel offers 25 accommodations. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. This Gateshead hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Internet / Wifi
Laundry
Balcony or Patio
TV
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
7.2 / 10.0
Good(194 Ratings)
2.0 / 10.0
The staff were friendly and accommodating, the location is good being a 30 minute walk from the Utilita Arena, and there is a free private carpark. However, the hotel is extremely dated, the bathroom was not clean, the toilet roll holder had be broken off, the light pull was missing, and the bathroom door did not close.
5.0 / 10.0
Staff were polite and helpful, Hotel served its purpose, thankyou
5.0 / 10.0
Myself and a few friends stayed over the weekend and i can honestly say that we will definitely stay here when we return to the area.
The hotel has old world charm and the staff were amazing and made us feel so welcome. They went out of their way giving us local knowledge that we would just not have known as we are not from that area.
A Bar on premises ceratinly helps as well and the price here compaired to a few miles away made this such an easy decision.
4.0 / 10.0
Hotel is in a great location for getting into Newcastle. Bus stop right outside where busses run every 5 minutes to take you into the city centre.
The hotel itself could do with a touch up in places but I think this is reflected in the price, as it is much cheaper than city centre hotels and other hotels in the local area.
I think the hotel represents good value for money all things considered and I would stay there again.
2.0 / 10.0
Whilst I wasn’t expecting much for the price (£50ish), there are basic expectations for pretty much any hotel, and the only one that was really met was the friendliness of the staff.
The size of the room was great but it was very dated, the door locks are also a bit strange as you have to roll the key in the barrel three times and then hold it to get it to unlock. Perhaps mine was just faulty though.
The bed sheets weren’t the cleanest, couple of stains from previous use, but did smell clean at least.
Considering the hotel is out of the city, the noise levels weren’t great. You can very clearly hear conversations from the rooms next door (which is okay, but not at 3am).
The downstairs bar seems like a social hotspot and the staff are great, but that noise definitely carries. Again, fine with that being at a reasonable hour, but that seemed to continue in to the early hours of the morning.
Now, the big problem was the bathroom, particularly the shower was disgraceful. Firstly, the hot water would work for about 20 seconds (only scalding hot) and when you turned the temp down it’d get stuck on freezing cold. After that it just stayed cold even when the temp was turned back up. After 3 attempts across half an hour I just gave up and washed in the sink, which did at least have hot water consistently. Even if I did have a shower I didn’t like the fact that the wall was bowing inwards so the tiles had started falling off the wall, not safe or hygienic tbh.
10.0 / 10.0
Really enjoyed our stay, such friendly staff, convenient having the pub underneath, gave us a local taxi number which is nice and also checked on our taxi to make sure it was the right one when we were leaving. Rooms clean, beds comfy, everything we needed for short stay. Brilliant shopping centre 1mile away and quick into city centre or Town Moor for events, highly recommend
2.0 / 10.0
Words can't really decribe, I am being sincere and truthful about the property. It really need upgrades, it shouldn't be in the market at all
6.0 / 10.0
Great pool tables is about the only good part
2.0 / 10.0
The hotel and room was clean. There was only one plug socket that worked and bathroom had holes in the walls and bath panel
1.0 / 10.0
We stayed at this so called hotel for 1 night after a concert in Newcastle and it was truly dreadful. No hot water in the morning, no staff on duty to rectify this, loose fitting light fitting hanging by our bed, no mirror in the bathroom, no plug for the sink basin in the bathroom and no hairdryer for my wife. Having lodged a complaint over a week ago with the OYO head office, I also now have no faith in their business either. AVOID THIS HOTEL AND ANY OTHER HOTEL THAT IS PART OF THE OYO GROUP.
10.0 / 10.0
Perfect
5.0 / 10.0
one night stay was brilliant. well located and easy to find. great fish & chip shop is 4 minute walk away. would
5.0 / 10.0
Clean & comfortable, great location, fantastic owners / staff
4.0 / 10.0
Ver welcoming hosts Vick was very helpful, tha atmosphere and hosts were the plus point, the hotel needs a revamp as it’s a little tired but overall it was quiet, great locals and the hosts were brilliant.
1.0 / 10.0
I checked out after the first night of a three night stay. Very run down place. Holes in the walls of the room. Questionable bathroom.
4.0 / 10.0
Cozy hotel, but it is getting old. Bathroom should be remodel. And it takes time to get hot water.
The staff is really nice.
6.0 / 10.0
Staff are very friendly and price was decent
Hotel is a bit tired and in need of a bit spending on it
Overall slept ok and was handy for an early flight from he airport
8.0 / 10.0
The staff were polite and friendly. We couldn't get one of the showers to work. The hotel has a good bar. It is conveniently located for conections to central Newcastle.
3.0 / 10.0
Was a shock when enter the room as poor state of repair mattress and bedding was ok bed base was a disgusting but it served its purpose we stayed 2 nights really needs updating dinning room not in use bar area looked nice we not use it but seen in from the door
10.0 / 10.0
Very good
3.0 / 10.0
Average
3.0 / 10.0
Staff were friendly/helpful etc, bar prices were reasonable..interior is very dated and well worn/past its sell by date..heating was on so it was warm enough..I was there late and leaving early so it was just a bed for the night etc, worst bit for me was the hopeless shower, water was nice and hot but there was no water pressure at all and it barely trickled out..(even an electric shower would have been better and they are useless).....
8.0 / 10.0
Warm friendly staff ,the property is dated the room was nice ,bed comfortable, bathroom could do with an update but for the price I did not expect the ritz.it was conveniently located would stay again
4.0 / 10.0
The room was ancient and very tired… there was damage to the bathroom door as if someone had punched a hole in it… bathroom window wouldn’t close… hot water was non existent, beds were uncomfortable and well used, duvet cover hardly covered the mattress, room was cold…. If it wasn’t so late in the day I wouldn’t have stayed there… the lady on reception was the only saving grace, she was friendly and helpful.
5.0 / 10.0
Really enjoyed my stay, even though it was just for the night!
Very friendly staff and reasonably priced drinks, comfy bed, good sized room, shower etc worked great.
No problems or anything negative to say, would 100% stay again and great value for money!
2.0 / 10.0
The room wasn't ensuite as advertised. It was shabby to the exent of being south east asia. Broken wall plaster, zero advertised wifi and grubby. The shared bathroom was in a horrid state broken tiles poor water pressure etc. Only saving factor was 70% of the staff 70% of that were more interested in the bar 1 short haired women was the ridest person ive ever met. It was cheap and met my needs people pay the extra 20 per night
2.0 / 10.0
This place lets down the OYO brand, big time.
The approach is down a narrow unlit street, which had groups of lads loitering in the dark. The carpark isn't labelled as such, and looks like it belongs to a different building.
The room I was given had no heating, the radiator having broken. I insisted on a change - it was -1 overnight - and was given a room with an electric radiator that hadn't been plugged in, and took an age to warm the room.
The room carpet had burn marks from and iron and stains from I don't know what. The ensuite sink was badly broken and glued back together. The mattress had seen better days... many, many better days. Even the rubbish bin was broken. There was no desk - I'd intended working. There was no bedside lamp - had to get out of bed to turn the light off.
The communal areas were unclean. The staff were non-existent, with one notable exception of the lady who moved me to a different room, and really did her best to accommodate against difficult circumstances, which included the fact that she was also working alone behind the bar in the pub area.
Even simple things - like, having room numbers so there is some kind of logical progression as to where each guest might find their room - seems to have passed them by. Each room has a woman's name. Great... so, does Victoria come before or after Jennifer?
Honestly, this was a mistake. OYO, either bring it up to your usual higher standards, or get out before it damages your whole reputation.
4.0 / 10.0
I found what I could only assume was a bag that had had white powder in it in my bedside draw, so much for cleaning. Hole in bathroom door, bathroom window was broken. In all the state of the hotel and the location was awful.
10.0 / 10.0
Friendly staff and nice rooms. Bus stop nearby too.
10.0 / 10.0
Staff are really friendly the place is quite old but everything works and its a very good price
6.0 / 10.0
Friendly staff
Room not very clean, very dusty. Nice enough for price
2.0 / 10.0
I stayed here on the Saturday before the Great North Run, it was booked in June after my previous hotel cancelled my booking. So i was relieved to find this hotel, but horrified that it cost £213. This hotel at best is a £40 a night place.
I'm surprised it passed fire safety regulations as the room was completely wooden panelled.
The excessive noise from the hotel bar kept me awake. When that stopped drunk locals and traffic kept waking me up.
The room rate excluded breakfast, but that was probably a good thing judging by the rest of the hotel.
The receptionist was nice, but that doesn't benefit the experience of staying.
The rooms habe women's names rather than numbers, which was amusing.
However, I wouldn't choose to stay here ever again and only did because it was the only option available. Unless you are in this specific area for a reason it's not worth staying there and Newcastle/Gateshead is so small you could easily stay elsewhere unless there us a major event on.
2.0 / 10.0
I stayed here on the Saturday before the Great North Run, it was booked in June after my previous hotel cancelled my booking. So i was relieved to find this hotel, but horrified that it cost £213. This hotel at best is a £40 a night place.
I'm surprised it passed fire safety regulations as the room was completely wooden panelled.
The excessive noise from the hotel bar kept me awake. When that stopped drunk locals and traffic kept waking me up.
The room rate excluded breakfast, but that was probably a good thing judging by the rest of the hotel.
The receptionist was nice, but that doesn't benefit the experience of staying.
The rooms habe women's names rather than numbers, which was amusing.
However, I wouldn't choose to stay here ever again and only did because it was the only option available. Unless you are in this specific area for a reason it's not worth staying there and Newcastle/Gateshead is so small you could easily stay elsewhere unless there us a major event on.
4.0 / 10.0
Asked for remote control for tv on first night given on that didn't work. No problem tired after travelling. At end of stay still not resolved. Basic place but good.
4.0 / 10.0
Asked for remote control for tv on first night given on that didn't work. No problem tired after travelling. At end of stay still not resolved. Basic place but good.
3.0 / 10.0
Just a cheap overnight stay with my son for Uni open day. Room was basic, and overall in need of renovation compared to what you expect in other cheap hotels. But staff were friendly and Hotel was easily commutable to Newcastle centre by taxi. Don’t expect the ritz, it is what it is.
3.0 / 10.0
Just a cheap overnight stay with my son for Uni open day. Room was basic, and overall in need of renovation compared to what you expect in other cheap hotels. But staff were friendly and Hotel was easily commutable to Newcastle centre by taxi. Don’t expect the ritz, it is what it is.
4.0 / 10.0
Short overnight stay for event in Gateshead. Friendly, comfortable, clean and less than half the price or other hotels in the area.
4.0 / 10.0
Short overnight stay for event in Gateshead. Friendly, comfortable, clean and less than half the price or other hotels in the area.
2.0 / 10.0
The furnitures are too old.
The bathroom is too small and the pressure of the shower is not good enough.
The terrible aspect is that the building is too close to the road, and the noise coming from the passing vehicles is very uncomfortable.
The worst of it all is that the room/the bed vibrates whenever bus or big vehicle pass the building, and I felt unsafe and uncomfortable through out my stay.
I suggest that government needs to look at the spot of the road that causes the buses and big vehicles to vibrate the building while passing.
Honestly, I felt very unsafe, very uncomfortable and very unhappy staying in this hotel.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at OYO The Royal Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is OYO The Royal Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at OYO The Royal Hotel?
We found 5 amenities for this rental. This includes internet / wifi, laundry, balcony or patio, tv, and free parking.
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