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AC Hotel Firenze by Marriott

Top rated by guests

View from property

Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Lounge

Lobby

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

8.6Excellent

(773 Ratings)

"nice hotel"

Francisco

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(773 Ratings)

Hotel in Florence

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a rooftop terrace, near Basilica of Santa Maria Novella
A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a conference center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
AC Hotel Firenze by Marriott offers 118 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Amenities at AC Hotel Firenze by Marriott

Air conditioner

Internet / Wifi

Laundry

TV

Gym or Fitness Center

Garden

Map of Florence

city location on map

Nearby attractions

Piazza del Duomo, San Gimignano

Museum of Opera of Saint Maria of Fiore

Bargello National Museum

Oak of the Witches

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.6Excellent

(773 Ratings)

"nice hotel"

Francisco

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(773 Ratings)

Hotel in Florence

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Florence

city location on map

Nearby attractions

Piazza del Duomo, San Gimignano

Museum of Opera of Saint Maria of Fiore

Bargello National Museum

Oak of the Witches

Available Rooms

About this hotel

Hotel with a rooftop terrace, near Basilica of Santa Maria Novella
A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a conference center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
AC Hotel Firenze by Marriott offers 118 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Amenities

Air conditioner

Internet / Wifi

Laundry

TV

Gym or Fitness Center

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.6 / 10.0

Excellent(773 Ratings)

8.0 / 10.0

I recently stayed at your hotel and wanted to share some observations and suggestions that could improve the overall guest experience. Safety Around the Building: I noticed some individuals loitering near the building entrance, which felt a bit uncomfortable. There were security staff inside, but it might be more effective to have them patrol outside periodically, especially near entrances and exits. Parkade Conditions: While I understand the parking facility may not be directly owned by the hotel, many guests use it. The lighting is quite dim, and the elevators were not working during my stay. It would go a long way in making guests feel more valued and safe if hotel security could occasionally patrol the area or if the hotel could collaborate with the parkade operator to improve conditions. Executive Lounge Experience: The executive lounge was underwhelming. It felt more like a cafeteria with limited food and beverage options and basic seating. A more premium experience in line with the "executive" label would be appreciated—perhaps better seating, a more refined layout, and an expanded selection. I hope you’ll consider these suggestions as opportunities to enhance guest comfort and satisfaction.

6.0 / 10.0

AC was decent. Breakfast was ok. Ubers and taxis kill

5.0 / 10.0

Overall, it was a great stay. The lobby was modern, spacious and nicely designed. The staff spoke English well. They were very polite and professional. The bed was stiff and comfortable. The room had very nice lighting. The location of the hotel is a bit out of the way, not a desirable view outside, but wonderful on the inside. However, there is a laundromat just a few minutes walk away. Bring a credit card and your own detergent. There was one brief adverse event I witnessed in the lobby with some guests who refused to pay their bill and ran out on the staff. But I would think that’s the kind of thing that wouldn’t happen very often. I checked in very late, yet their guest representative was able to let and check us in quite quickly. Overall, if you’re looking for a new, clean, brand hotel with plenty of hot water and space, you’ll like it. It’s a Marriott.

5.0 / 10.0

Overall, it was a great stay. The lobby was modern, spacious and nicely designed. The staff spoke English well. They were very polite and professional. The bed was stiff and comfortable. The room had very nice lighting. The location of the hotel is a bit out of the way, not a desirable view outside, but wonderful on the inside. However, there is a laundromat just a few minutes walk away. Bring a credit card and your own detergent. There was one brief adverse event I witnessed in the lobby with some guests who refused to pay their bill and ran out on the staff. But I would think that’s the kind of thing that wouldn’t happen very often. I checked in very late, yet their guest representative was able to let and check us in quite quickly. Overall, if you’re looking for a new, clean, brand hotel with plenty of hot water and space, you’ll like it. It’s a Marriott.

10.0 / 10.0

nice hotel

6.0 / 10.0

Location is out of the core which made it quiet, and we felt safe walking around. But taxis added to the overall cost of our stay - anywhere from €15 to €20 each way. Front desk staff were SO AWESOME! Upon arrival, Andrea took time to recommend wonderful places in town to visit, and another fella (we didn’t get his name) always greeted us warmly saying our room number. Our room attendant was super friendly and accommodating with extra towels, etc. Room was really clean and comfortable. Air conditioning was great! Shampoo was awful - like stinky baby shampoo.

4.0 / 10.0

The hotel was nice but walls are so thin I

4.0 / 10.0

The hotel was nice but walls are so thin I

10.0 / 10.0

Looks almost new. Staff is excellent!!

10.0 / 10.0

Looks almost new. Staff is excellent!!

8.0 / 10.0

Check in process was very smooth and ample parking in the basement

8.0 / 10.0

Check in process was very smooth and ample parking in the basement

10.0 / 10.0

Great place

10.0 / 10.0

Great place

10.0 / 10.0

The hotel itself is beautiful and clean. Very modern. The staff in the lobby was very nice to us. But there was once employee who was significantly rude to us. It was 9 pm and I was getting ready to leave for dinner and somebody complained about me walking in heels inside the room. When the employee came to the room about the complaint he was extremely rude.

10.0 / 10.0

The hotel itself is beautiful and clean. Very modern. The staff in the lobby was very nice to us. But there was once employee who was significantly rude to us. It was 9 pm and I was getting ready to leave for dinner and somebody complained about me walking in heels inside the room. When the employee came to the room about the complaint he was extremely rude.

10.0 / 10.0

Hotel is awesome as a place to stay near the airport for an early morning flight. Which is what we did. It was perfecto!!!

10.0 / 10.0

Hotel is awesome as a place to stay near the airport for an early morning flight. Which is what we did. It was perfecto!!!

6.0 / 10.0

It seems that ever since Marriott bought Sheraton that the maintenance of the properties has declined. The bed sheets had holes in them as did the bath towels. There was no Kleenex dispenser, only a tiny packet. The hair conditioner in the shower was empty for three days. On the other hand the desk staff and restaurant and bar staffs were very nice and breakfast was great. Location wise, it's quite a ways from where you want to be in Venice if you are there for leisure.

6.0 / 10.0

It seems that ever since Marriott bought Sheraton that the maintenance of the properties has declined. The bed sheets had holes in them as did the bath towels. There was no Kleenex dispenser, only a tiny packet. The hair conditioner in the shower was empty for three days. On the other hand the desk staff and restaurant and bar staffs were very nice and breakfast was great. Location wise, it's quite a ways from where you want to be in Venice if you are there for leisure.

10.0 / 10.0

Amazing service with great food and a beautiful bar! Very convenient as only a short walk from the centre of Florence!

10.0 / 10.0

Amazing service with great food and a beautiful bar! Very convenient as only a short walk from the centre of Florence!

10.0 / 10.0

The property was clean, and very comfortable . There are great variety of food options and the food is delicious.

10.0 / 10.0

The property was clean, and very comfortable . There are great variety of food options and the food is delicious.

10.0 / 10.0

The hotel is nice and conveniently located. We walked from train station following google maps. It took us thru a unsafe street one block over. But if one comes in on the Main Street in front of hotel area is much better. Huge bath tub and great water pressure. Bed was comfortable and you have control of your thermostat. Room was reasonably quite.

10.0 / 10.0

The hotel is nice and conveniently located. We walked from train station following google maps. It took us thru a unsafe street one block over. But if one comes in on the Main Street in front of hotel area is much better. Huge bath tub and great water pressure. Bed was comfortable and you have control of your thermostat. Room was reasonably quite.

8.0 / 10.0

The hotel was very good , both our rooms were nice , staff were helpful & friendly. Concierge was good & booked two of our trips Tram was only 3 minutes away & easy to use .

8.0 / 10.0

The hotel was very good , both our rooms were nice , staff were helpful & friendly. Concierge was good & booked two of our trips Tram was only 3 minutes away & easy to use .

5.0 / 10.0

Great hotel just a bit from the center of Florence. Approximately 30 minute walk to the Duomo. Also located in a run down neighborhood.

5.0 / 10.0

Great hotel just a bit from the center of Florence. Approximately 30 minute walk to the Duomo. Also located in a run down neighborhood.

5.0 / 10.0

Staff is terrific. Great breakfast. Great room. I’ve visited Florence at least a dozen times and this is my most favorite stay.

5.0 / 10.0

Staff is terrific. Great breakfast. Great room. I’ve visited Florence at least a dozen times and this is my most favorite stay.

6.0 / 10.0

The property is a 3 star: wifi is unpredictable, not stable. The 3 twin room is misrepresented on the website, it's actually 2 twins and 1 roll away bed (uncomfortable). The restaurants dinner is inferior.

6.0 / 10.0

The property is a 3 star: wifi is unpredictable, not stable. The 3 twin room is misrepresented on the website, it's actually 2 twins and 1 roll away bed (uncomfortable). The restaurants dinner is inferior.

1.0 / 10.0

Rooms are 0 sound proof, never seen that before. Impossible to sleep at night, i was able to hear people having conversation and the worst thing is i was able to hear people peeing in the bathroom. It’s like there no walls… for the price i don’t recommend this place at all.

1.0 / 10.0

Rooms are 0 sound proof, never seen that before. Impossible to sleep at night, i was able to hear people having conversation and the worst thing is i was able to hear people peeing in the bathroom. It’s like there no walls… for the price i don’t recommend this place at all.

3.0 / 10.0

It was an average hotel. Breakfast service was not helpful.

3.0 / 10.0

It was an average hotel. Breakfast service was not helpful.

10.0 / 10.0

Great location. The staff was so friendly and helpful

10.0 / 10.0

Great location. The staff was so friendly and helpful

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