Dimora Palanca Boutique & SPA

Top rated by guests

9.1Outstanding

(475 Ratings)

"Everything specially the reception staff was professional"

Verified guest

Don't miss out! Price and availability may change

9.1 / 10.0

Outstanding(475 Ratings)

Hotel in Florence

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

About this hotel

Well situated in the center of Florence, Dimora Palanca Boutique & SPA provides air-conditioned rooms with free WiFi, private parking and room service. With a garden, the property also features a shared lounge, as well as a terrace.

Amenities at Dimora Palanca Boutique & SPA

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Pets allowed

Heating

Wheelchair accessible

Bar

Spa

Balcony/Terrace

WiFi/Internet

Shared living spaces

Garden

Laundry services

Sauna

Family friendly

Ironing facilities

Safe

Toilet with grab rails

Accessible by lift

Key card access

Emergency cord in bathroom

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Florence

Nearby attractions

Piazza del Duomo, San Gimignano

23.6 mi

Museum of Opera of Saint Maria of Fiore

0.9 mi

Bargello National Museum

1 mi

Oak of the Witches

30.2 mi

Available Rooms

$$$$

Top rated by guests

9.1Outstanding

(475 Ratings)

"Everything specially the reception staff was professional"

Verified guest

Don't miss out! Price and availability may change

$$$$

9.1 / 10.0

Outstanding(475 Ratings)

Hotel in Florence

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

Map of Florence

Nearby attractions

Piazza del Duomo, San Gimignano

23.6 mi

Museum of Opera of Saint Maria of Fiore

0.9 mi

Bargello National Museum

1 mi

Oak of the Witches

30.2 mi

Available Rooms

About this hotel

Amenities

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Pets allowed

Heating

Wheelchair accessible

Bar

Spa

Balcony/Terrace

WiFi/Internet

Shared living spaces

Garden

Laundry services

Sauna

Family friendly

Ironing facilities

Safe

Toilet with grab rails

Accessible by lift

Key card access

Emergency cord in bathroom

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

9.1 / 10.0

Outstanding(475 Ratings)

100% verified reviews

10.0 / 10.0

Great hotel

Everything specially the reception staff was professional

Nothing

7.0 / 10.0

Beautiful Hotel just missing a bit more professional stuff

Exceptional beautiful hotel designed with art and love for details.

10.0 / 10.0

Great staff and rooms.

The stay at Dimora Palanca was great in all aspects. The staff are very welcoming and helpful. Giacomo is super. He’s very attentive, joyful and helpful. As well as all the other staff including the reception, breakfast/kitchen and the cleaning staff. They made our stay perfect. The place is very well maintained and is so cozy we felt at home. The quality of rooms is very high and the cleaning is impeccable. Highly recommend. For sure if we visit Florence again we are staying.

9.0 / 10.0

A beautiful restored palazzo with lovely decor and helpful staff .

The decor of the hotel was beautiful

The location is a bit further out of the centre than I thought and if alone walking back late at night felt a bit uncomfortable

6.0 / 10.0

Good staff, but hotel is not a five star !!!!

The staff was friendly and helpful.

this is not a five star. Our room was tiny and very tight for two people. Overall the facilities were not five star. The spa was basic and the sauna was sitting room only.

10.0 / 10.0

Excellent place

Staff, Comfort, Service

Nothing

8.0 / 10.0

Nice hotel nicely located

Very nice hotel, quite nicely located. The staff is nice and helpful. Very convenient parking even if small.

It's more an excellent 4 stars than a 5 stars hotel.

10.0 / 10.0

Extraordinary

The staff manners and attentiveness are superb! I am very grateful, I have a shoulder injury and they facilitated my visit with the Dr in , they procured the medications from the pharmacy. Elisa made sure the taxi drivers knew I needed help! Whenever I needed to go out to run errands . My recovery , healing and emotional well being during my stay, was mostly due to the great support from staff! At times I could not even use the knife to cut the food and the server would cut my food for me ! The use of their wonderful spa contributed as well to my fast recovery! All staff performance deserves a 110% out of 100 %

Located in a corner of 2 very busy avenues

9.0 / 10.0

excellent and friendly

elegant fine

nothing

9.0 / 10.0

Beautifully relaxing hotel a short walk into the City Centre!

This is a beautiful hotel, extremely comfortable and about a 15/20 minute walk to the main piazza of Florence. We utilized the spa and it was extremely relaxing after days of walking around Italian cities. Bed & linens were comfortable and the breakfast was exceptional for a hotel. It all felt very luxe.

The parking was expensive and difficult to locate. It’s in a busy and not-so-nice area of Florence BUT you don’t see any of that once you’re in the hotel so we can’t fault them for it. The only real complaint about the hotel itself is, it’s heavily fragranced. If you suffer at all with sensitivity to smells you’ll struggle. I unplugged the scented wall plug and it was still very strong

10.0 / 10.0

Perfect place

Very nice hotel from design to nice staff. This hotel is highly recommended for travelers who would like to relax and enjoy quiet place and enjoy the city of Florance.

Nothing

10.0 / 10.0

Restful and luxurious

Incredibly friendly and helpful staff; beautiful room and interiors; centrality of location - perfect for sightseeing.

10.0 / 10.0

An exceptional stay on venice

Loved the place. Rooms are gorgeous with venetian broodiness. Our room had a spa on a loft and a gorgeous view of the canal and garden. The staff were very attentive.

The Dosudoro is a little bit out of the way but you can get a vaparetto easily st mark's square. Just know one way is 9 euro.

10.0 / 10.0

If someone asked me where to stay in Frorence, this is it!

What a place!!! Amazing and beautifully kept building! The staff is super duper and deserves a separate star for their service! Spa was amazing! Parking is right at the hotel (for a charge smaller than most of the hotels in the city) which is helpful if you are arriving by a car. A short walk (10-15 minutes) to the main attractions means you can have more ice cream!

Nothing

10.0 / 10.0

Highly recommended!

Beautiful property, clean and spacious. Only 10-15 walks to city center, but quiet at night. Breakfast was excellent and all staff were helpful. We really enjoyed our stay there.

Nothing.

10.0 / 10.0

This hotel is a real gem and I would recommend it highly.

Beautiful, historic property refurbished to a high standard - modern, lovely rooms with high ceilings. The staff at the front desk were incredibly warm and helpful.

10.0 / 10.0

Fantastic oasis

Stunning & immaculate inside and out.

Location was a let down as no where nice nearby to walk to.

6.0 / 10.0

Great design, but poor decisions in guest experience.

The hotel is beautifully designed and located in a calm area of Florence - an ideal spot to relax away from the crowds. The décor shows real care and investment in interior design.

Needing to ring a bell every time to enter the hotel quickly became annoying. It doesn’t feel five-star when you have to ask permission to get in. What really disappointed us was the bottled water policy. In any proper five-star hotel, you expect at least one complimentary bottle per guest per day. Here, we were charged daily just to have it replaced. It’s not only stingy - it’s absurd. Charging guests for water is a ridiculous and greedy choice that totally undermines the sense of luxury. Also, no smart TV in the room—no Netflix, no casting. In 2025, that’s simply outdated.

10.0 / 10.0

Amazing stay!! Great service and facilities!

Beautiful property!! Clean and great service! Close to city center!!

9.0 / 10.0

Relaxing stay close to the centre of Florence

Lovely hotel, friendly and helpful staff, great food offered in the restaurant, nice garden to relax in as well as multiple small relaxing spaces around the hotel, spa you can book private session in with sauna, steam room, jacuzzi, ice and emotional showers as well as relaxing area (first session free for an hour and then further sessions 35 euros), I was also able to book a massage and the therapist setup a table in my room. Comfortable bed, lights in the shower and room smelled lovely. Reasonable walking distance to the centre of Florence, so I could explore fairly easily. Also close to the train station so I could manage less than 10 mins walking with my heavy suitcase.

The whole experience was great, so the only negative I can mention is that the shower tiles were small and hard to clean so did look like some black mould was present. Think this is mostly due to the design rather than lack of care but was the only thing I could fault during my stay, which was lovely

9.0 / 10.0

Great location, great value for a luxury stay!

The location is superb, 800m away from the city center. It is reasonably close to a main road (easy to get from and to the airport within 20mins), but still quiet. In particular the inner yard is lovely for breakfast on a sunny morning. The room with ensuite bathroom was very spacious and clean, the bed comfy. The balcony is a nice space for a morning coffee. It was great value for money.

The reception staff could be a little more accommodating, but it may have been the language barrier. The hotel has a spa, but massages are offered only in the room, which was a little odd, but I guess makes no difference...

2.0 / 10.0

Terrible stay, terrible hotel, not 5 stars but maybe 2 at best.

Unfortunately we didn’t like much. It felt extremely understaffed.

It was honestly one of the worst hotel experiences we’ve ever had- and we travel a lot, not to mention was our second time here. We’ve stayed before 2 years ago and loved it but something happened. Either new staff or understaffed but it was AWFUL. The tub in the room was dirty, the staff was not helpful at all, I had to carry my own suitcases to my room after check in because no one is ever around to help except the front desk person who seems to do it all- from waitressing, checking in, bartending, luggage sorting, moving cars in the parking lot- literally everything (and she had two check ins and was frazzled clearly). A five star hotel felt like 2 star at best. It was extremely disappointing. We had a one bedroom suite- the room was uninviting and bizarre. Two arm chairs and a table…. Felt bare and weird, not at all homey but more like 3rd world. I ordered one pasta for myself and the Parmesan came in a packet (embarrassing for a 5 star hotel in Italy if you ask me) which had MOLD. My 3 year old son got a burger and it was cold and was sitting there for half hour after we told them to make us a new one, the check in person/waiter said yes but brought the same one- at this point, my son just ate it because we couldn’t wait for him to pretend to make another, my son was just hungry. Not to mention he just turns around and trips my son (accident, sure) but like come on. Watch where you’re going- it was a courtyard after all and my son is 3 and was just playing while waiting for his food. The manager in the office who walks around all the time didn’t once ask us what’s wrong even after she clearly hears us complaining to the one person around all the time- the front desk person. Honestly, the worst service and worst hotel we’ve come across, ever. We were so happy to get out of that place.

6.0 / 10.0

Could be better - not living up to its 5 star rating.

It was clean. The location is convenient. The staff are friendly and try to be helpful.

The air conditioning did not really work. The room was too warm in the evening and we found it difficult to sleep. The room was also quite small and there was very limited room to open our suitcases, there weren’t really any amenities (what you would expect of a 5 star hotel). The breakfast buffet options were very limited - there wasn’t any hot food unless you paid extra.

8.0 / 10.0

Lovely stay in a very tasteful place

Beautiful house and garden, on site parking place, very tastefully arranged. Staff was very kind and helpful. When checking out, the colleague who checked us out asked explicitly what they could do to improve and remitted the parking fee since the air conditioning was not working properly. I very much appreciated that gesture!

Air conditioning was not working properly, the room was cool but not as cool as we would have liked. The breakfast is ok-ish but given my experience with other 5 star hotels I found it a bit absurd that you pay 30€ per person and then get a menu where standards at hotels in this class like omelette or fresh pressed orange juice at charged at quite extensive prices. Would suggest to go out and have breakfast in one of the many places close by instead.

10.0 / 10.0

Exceptional

Location , building , staff and hospitality all were perfect

The toilet and showers were not so convenient

1.0 / 10.0

Disappointing and uncomfortable

I specifically asked for a two separate beds as I was traveling with my sister and the hotel confirmed that months before the date, and surprisingly when I arrived they said that they forgot and they couldn’t offer me any solution but to gift me a 30€ credit on dinner that was offered in their restaurant. When I spent around 2000€ for three nights

8.0 / 10.0

Beautiful historic house hotel with amazing interiors. Staff incredibly helpful.

Beautiful building and beautifully designed interiors.

There is space for a pool in the courtyard and facilities were a bare minimum. Simple things like a shelf in the bathroom to put toiletteries

3.0 / 10.0

Not great

Weakest 5 star hotel I have experienced in recent memory. Service beyond non existent. Very busy road.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Dimora Palanca Boutique & SPA. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Dimora Palanca Boutique & SPA pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Dimora Palanca Boutique & SPA?

We found 27 amenities for this rental. This includes concierge services, free wifi/internet, free parking, air conditioning, and non-smoking.

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9.0 / 10.0

Outstanding(78 Ratings)

Riva Lofts Florence

Bed and Breakfast

in Florence

5star

3 guests · 1 bedroom · 1 bath

WiFi/Internet · Air conditioning · Pool

Are you ready to indulge in a relaxing getaway? Our Bed and Breakfast in Florence has everything you need for a rejuvenating stay. Treat yourself to Riva Lofts Florence's exceptional amenities, such as Non-smoking, Air conditioning and WiFi/Internet.

Dimora Palanca Boutique & SPA

Hotel in Florence

Reasons to book

About this hotel

Amenities at Dimora Palanca Boutique & SPA

Map of Florence

Nearby attractions

Available Rooms

Hotel in Florence

Reasons to book

Map of Florence

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Dimora Palanca Boutique & SPA pet friendly?

What amenities are available at Dimora Palanca Boutique & SPA?

Explore similar stays in Florence

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