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Holiday Inn Express Newcastle Gateshead by IHG

Top rated by guests

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Shower, eco-friendly toiletries, hair dryer, towels

Dinner served, international cuisine

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Shower, eco-friendly toiletries, hair dryer, towels

9.0Outstanding

(1,003 Ratings)

"Hotel nice Check in was little slow,1st lady said room wasn't ready,as sge said didnt realise i wanted sofa bed made up.She said would sort it,then seemed to go off shift.So had coffee and after abou..."

Penny

Don't miss out! Price and availability may change

9.0 / 10.0

Outstanding(1,003 Ratings)

Hotel in Newcastle upon Tyne

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, near Metrocentre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and a 24-hour front desk are onsite.
Holiday Inn Express Newcastle Gateshead by IHG offers 134 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Amenities at Holiday Inn Express Newcastle Gateshead by IHG

Internet / Wifi

TV

Wheelchair accessible

Free parking

Map of Newcastle upon Tyne

city location on map

Nearby attractions

Beamish, the Living Museum of the North

National Trust - Cragside

Tyneside Cinema

St. James' Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.0Outstanding

(1,003 Ratings)

"Hotel nice Check in was little slow,1st lady said room wasn't ready,as sge said didnt realise i wanted sofa bed made up.She said would sort it,then seemed to go off shift.So had coffee and after abou..."

Penny

Don't miss out! Price and availability may change

$$$$

9.0 / 10.0

Outstanding(1,003 Ratings)

Hotel in Newcastle upon Tyne

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Newcastle upon Tyne

city location on map

Nearby attractions

Beamish, the Living Museum of the North

National Trust - Cragside

Tyneside Cinema

St. James' Park

Available Rooms

About this hotel

Hotel with free breakfast, near Metrocentre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and a 24-hour front desk are onsite.
Holiday Inn Express Newcastle Gateshead by IHG offers 134 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Amenities

Internet / Wifi

TV

Wheelchair accessible

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.0 / 10.0

Outstanding(1,003 Ratings)

4.0 / 10.0

Fast and friendly check-in. Lift very temperamental- had to keep finger on the call button until the lift arrived. Staff told us it was so old that parts are no longer available! Speedy response to query about a light that was not working and the room heater which was switched off.Room very clean and c

5.0 / 10.0

stayed several times, and I truly believe they kept increasing quality little by little

5.0 / 10.0

Room clean, staff friendly, breakfast wonderful!

5.0 / 10.0

On arrival my wife and I and our dog were greeted by extremely friendly staff. A present of a doggy bag contains two treats, pop bags and a tennis ball was given to us. Very thoughtful. Today there are so many places that say they are dog friendly but are only dog tolerant. Not so here. She was allowed to be with us while we sat for a coffee and for breakfast in the morning. Staff could not have been nicer and made our stay with remembering. The room was as you would expect. Basic and budget. It was very clean and tidy and the bed was very comfortable. It's a no cash hotel which does fine when purchasing extras drinks or snacks. Breakfast was basic but of a good standard. Considering most other hotels charge minimum £20 per person for it then it really was a great deal to be included in the price of the stay. Given the amount of cleaning that was going on I did wonder about the £30 additional charge for our small dog. I don't think that there would be more of an additional clean of the room to justify that amount. That's just a small things and we would definitely go back there.

3.0 / 10.0

Not many sockets in the room and not in convenient places. No spare pillows. Was given less towels and cups than people in the room. Breakfast was ok but some of it was stale and the hash browns were awful, under cooked.

2.0 / 10.0

Breakfast was poor, everything was dry, gross, stale and I barely ate. Cutlery was dirty as were the plates and tables. Staff were no help and not friendly. Simply told us the bare minimum and to crack on ourselves, didnt even get seated for breakfast the woman walked off. Hotel room was meh, hairs on the bed, dirty glasses, the bathroom stunk had to keep the door closed. Water was awful and smelt awful too couldn’t even brush my teeth with it because of the smell. Ive stayed at multiple of this companies hotels and this one is definitely the worst by far. Total crap, fully regret my stay. Will never return to that location, waste of a couples weekend and £100. £100 FOR LESS THAN 24 HOURS IN HOTEL THAT LOOKS BARELY GOOD ENOUGH FOR A COUNCIL ESTATE

4.0 / 10.0

The room was good. Cleaned to a good standard

3.0 / 10.0

Good Parking and great to have an area where you could get tea and coffee and milk without having to ask, but it was a bit dated.

2.0 / 10.0

Dont know why i got a disabled room furthest away girl on the desk knew what she was doing and there were other rooms avalible i dont complain i just dont use in future and will also ensure my team dont as well

5.0 / 10.0

Front desk staff member was very welcoming . I left my ipods by mistake and housekeeping were honest and handed them in . Front desk then explained how to get them back.

5.0 / 10.0

Good clean room, breakfast well stocked and plenty of parking. Lovely staff. Only gripe was bed was a bit hard but that’s more personal preference than anything.

5.0 / 10.0

Internet was good and parking easy

5.0 / 10.0

breadfast is great. great to have family room choice with sofa bed. near to shopping mall, lots of restaurant. Enough parking space.

4.0 / 10.0

Lovely staff Easy parking Clean room Shower and carpets could do with upgrade Double sofa very uncomfortable and not suitable for two teenage children

4.0 / 10.0

N/a

5.0 / 10.0

Friendly staff, very clean throughout. Excellent location for visiting the Metrocentre and getting into Newcastle. The staff were very helpful about the area and what public transport is use.

5.0 / 10.0

Great

5.0 / 10.0

Really great experiences and the staff were very friendly. Excellence Breakfast on both mornings . We would recommend ye to our family and friends .

5.0 / 10.0

All the staff are lovely and helpful, the room was clean, breafast was good and the staff were polite and on the ball cleaning the tables and filling anything that was low or empty. Its the 3rd time ive stayed here, handy for the metro centre and the train into newcastle too.

10.0 / 10.0

Hotel nice Check in was little slow,1st lady said room wasn't ready,as sge said didnt realise i wanted sofa bed made up.She said would sort it,then seemed to go off shift.So had coffee and after about 40 minutes later i went back up to see if ready,an young lad said so sorry i didnt realise you had been waiting so previous lady obviously hadnt told him .He was great though got us checked in right away.So think previos lady could've done more to make the other staff aware.Apart from that hotel was great.Room nice and clean.There was also another great male member of staff that was on night shift i was chatting to him the 2nd night as my son was joining us at the hotel later that evening.He was great guy and really helpful to my son saying there would still be few breakfast items available to him,as he had to leave just after 5am.Wish i wouldve got the 2 male staff members names as they were amazing

10.0 / 10.0

Very good for the money. Comfy bed, good location for what we needed.

5.0 / 10.0

Nice comfortable stay with easy access to Newcastle City Centre by 15 mins on the bus, bus stop is on the main road just outside the hotel. Included breakfast was also very good and plenty of it, the hot croissants were excellent. Great staff who were very friendly and helpful - thankyou

8.0 / 10.0

Overall we had a good experience at this hotel, we only stayed 1 night. As a company-wide policy they don't provide bottked drinking water in the rooms, however jugs of iced water are available on request. We found the breakfast area very, very crowded at 9am, on the plus point they gave us vegetarian sausages as part of the breakfast package.

5.0 / 10.0

Lovely room, overlooking the River Tyne, quiet, clean. A lovely FREE breakfast.

6.0 / 10.0

The staff weren’t terribly friendly. Tiny rooms. Clean and affordable.

5.0 / 10.0

Staff very accommodating and helpful

5.0 / 10.0

convenient for A1 and good food choices both inside and near to the hotel.

3.0 / 10.0

Staf not really available: were zitting in office on smartphones when we were waiting at desk.

5.0 / 10.0

Short family trip for family event, enjoy the stay and experience. Good services.

2.0 / 10.0

Awfull warm (24 degrees celsius in the room), no aircon- just a little fan, the carpet was stained and one of the beds as well, low pressure in the shower, breakfast really bad- hardly anything to choose from- not even real orange juice

3.0 / 10.0

Hotel was spotless, staff were fab, only downsides were the bed was unbelievably hard so we barely slept, water pressure in the shower was so low I could wash my hair, and with the weather as hot as it was and no air con in the room it was unbearably hot in there. Purely down to how uncomfortable bed was we won’t book another hotel from this chain.

4.0 / 10.0

Nice hotel. Clean room and bathroom. Very comfortable bed. Nice choices for breakfast.Free parking and good location. Choices of places to eat within walking distance.

4.0 / 10.0

Good hotel, the breakfast was packed. One person on our floor was smoking, so the entire hallway smelled of cigarette smoke. We spoke with the reception, who moved us to a different floor.

4.0 / 10.0

Property is in a good area for travel and nearby places of interest. Property was not clean, the carpets in the room were filthy, hallways were not clean at all. Staff was friendly and helpful with the exception of Ellison. He is in dire need of cheering up, showed no motivation for anything or anyone at all. He was on his phone when we were having breakfast and just the general aura of this boy was not good. He should not be at the front of house. Breakfast was OK, bit disappointing with quality of the food. The beds were not great but not bad either. Would I stay again? Not sure but probably not

5.0 / 10.0

Very comfortable room, nice bathroom facilities. Welcoming, friendly staff. Excellent breakfast.

8.0 / 10.0

Was given a wheel chair connecting room which was not needed or asked for?

10.0 / 10.0

excellent hotel, always stay here because it has accessible rooms. Very clean , excellent staff , good breakfast and easy parking. Convenient for the A1.

10.0 / 10.0

Walk in shower! USB by bed. Good breakfast. Very clean, great.

4.0 / 10.0

We stayed here for the third time in a few years and on the whole we were happy with it. The receptionist wasn't very friendly on our arrival and we felt unwelcome which isn't usual for here. Although the room had a fan and the curtains had been closed it was still very warm indeed. The fan was so noisy we had to turn it off during the night in order to get to sleep so it was very hot. We took the duvet out of the cover in order to be a bit cooler. The bed seemed smaller in width than I remember it.

8.0 / 10.0

Everything was just fine the staff was polite and caring there was nothing to dislike a great stay this was the second time at the hotel and will be back

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