Holiday Inn Express Newcastle Gateshead by IHG
Top rated by guests





8.3Excellent
(4,087 Ratings)
"Great value for money"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Conveniently located off the A1 at the Metro Center, this hotel is 10 minute drive from Newcastle city center. It is walking distance from restaurants, public transport and the MetroCentre shopping and entertainment venue. The hotel offers free WiFi..
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Accessible Parking
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(4,087 Ratings)
"Great value for money"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Great value for money
10.0 / 10.0
Breakfast was nice,good variety/choice.
Good value for money.
The lighting in the room was a bit sparce, could do with a bit more lighting in main lounge, especially if you wanted to do your hair.
10.0 / 10.0
Great accommodation clean comfortable ultra modern with a great breakfast and 10 mins from the city centre with free parking
All good
8.0 / 10.0
Excellent breakfast buffet. Plentiful free parking.
Our room was on side of hotel nearest railway track. Disturbed sleep with window cracked to air room.
8.0 / 10.0
Clean and very comfortable for 2 adults and 1 child in a family room.
The cooked breakfast is very poor. I couldn’t eat it at all. I am sorry to write this as everything was great otherwise. There were some cold alternatives but this was a massive shame.
9.0 / 10.0
Easy to access MetroCentre
I struggled to sleep on the bed but appreciate that’s a personal thing. It was way too firm for me.
9.0 / 10.0
Very clean
Nothing
10.0 / 10.0
Everything
Nothing
8.0 / 10.0
Good location
Rooms slightly smaller
10.0 / 10.0
Car parking and breakfast room size
Shower drains not properly working
8.0 / 10.0
The room was large and had a huge wet room. There was an iron and ironing board and also a hairdryer. Also there were tea making facilities. The beds were comfortable.
Although the bathroom was clean, the push-button toilet was very difficult to flush - especially for a disabled person.
4.0 / 10.0
Very friendly staff.
Good location on A1
Both Booking.com and Holiday Inn websites stated that "charges for pets may apply".
On arrival we were presented with a non negotiable £30 charge for one night!
The charge for the double room for one night was £48 for 2 people...... so the charge for the dog was more than the charge per person... and he did not have breakfast either!
10.0 / 10.0
That it was in a great location near the restaurants and close to the metro centre the rooms were spot on breakfast was great
9.0 / 10.0
Everything was pretty perfect, only problem however it is tiny, was the lift buttons were a bit dodgy.
Nothing
8.0 / 10.0
Good location for the metro station. Welcoming staff.
7.0 / 10.0
The room was nice and clean close to the shopping centre
The food was not very good it was just warm and the sausages were like they were reheated and rubbery bacon was very tough as it had been reheated too scrambled egg was lukewarm did not enjoy the breakfast therefore did not try an evening meal
8.0 / 10.0
Clean
10.0 / 10.0
Location, staff, and being able to solve a problem we encountered was good. Brilliant stay. Been there on a few occasions, and would return again.
Nothing.
10.0 / 10.0
Locality, clean , spacious
Nothing
9.0 / 10.0
So clean and a newly refurbished looking room. Shower was excellent. Breakfast was really good.
I liked everything.
10.0 / 10.0
Great value, clean, modern, friendly staff and included breakfast, perfect location for us as very convenient
Nothing
10.0 / 10.0
Great value for money
Room's we're comfortable and clean
Staff are so friendly and helpful.
Only problem is if you don't drive the bus stop is on the motorway and quite difficult to cross the road
10.0 / 10.0
It’s clean staff are always lovely and Helpful always get our room on ground Floor which is great as I have bad walking issues been in same part off hotel on our previous trips in past 3 years we are so great full for help from staff
All was good no complaints at all 🤗
10.0 / 10.0
We go here all the time wouldn’t go anywhere else so clean and friendly and walking distance to everywhere.
Could not fault it one little bit!
10.0 / 10.0
Very well presented, great location for what we needed
That there was no slot machine at the bar but that was also probably for the best haha
7.0 / 10.0
good breakfast, the room was a bit small, & no air vent in bathroom. The bed, too was rather small. There was no plug outlet near the bed.
My room was not cleaned or made up at all during the stay. I had to empty my own trash bins, & get extra toilet rolls. AND the manager on day shift, Sharon somehow, for reasons unknown to me, totally ignored my greetings, or when I tried to speak with her. Very disrespectful & unprofessional. She behaved like a grumpy angry old school mistress. And that reflected on the rest of the staff.
10.0 / 10.0
Clean and perfectly situated
Very clean
8.0 / 10.0
I loved the location as it is within walking distance to the metrocentre. Also the view outside was very lovely. Room was upto standards and very comfortable and clean.
The breakfast just simple Enlgish breakfast, I wish it was more inclusive.
9.0 / 10.0
Everything was good & hotel is great value for money. Only a 5-10 min taxi into town. Sadly we overlay due to a heavy night in Newcastle so never got to try the free breakfast.
N/A
6.0 / 10.0
The staff was amazing, kind and courteous. Overall clean and tidy place
So if you’re looking for peaceful sleep and are a light sleeper don’t even think of booking this places. There’s this buzzing sound and as per the staff there it is owing to the factory in vicinity.
You’ll put your head on pillow and hear machine buzzing sound.
9.0 / 10.0
Excellent location service very good and excellent value for money
9.0 / 10.0
Comfy beds, helpful housekeeping staff. Very good breakfast.
People smoking outside the main door, there should be a designated smoking area just in the carpark spaces opposite. Not a good look on arrival.
8.0 / 10.0
Breakfast
N/A
8.0 / 10.0
Lovely breakfast, fresh and good choice
Overpriced because of the Great North Run
10.0 / 10.0
Great place breakfast great
10.0 / 10.0
Clean, modern well looked after
The sofa bed mattress was a bit thin but other wise amazing stay & the staff were just brilliant
9.0 / 10.0
Even though the breakfast area was very very busy on the Saturday and Sunday, staff made sure the tables were cleared and Sanitised before new clients were seated. All the food was topped up as and when required, a very smooth operation. It is easy to see all members of the team are well trained.
The price of the room could have been lower, but then maybe the Hotel would have been totally booked up and I would have not been able to book,
5.0 / 10.0
Clean, standard size rooms,good location
Not enough vegetarian options of breakfast, same options for breakfast everyday. Poor ventilation in corridor
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Newcastle Gateshead by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Newcastle Gateshead by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express Newcastle Gateshead by IHG?
We found 22 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.
