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Grand Hotel Normandy by CW Hotel Collection

Top rated by guests

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers

Family Quadruple Room | Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room | Minibar, in-room safe, individually decorated, individually furnished

Classic Double Room, 1 Queen Bed | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Shower, free toiletries, hair dryer, bathrobes

9.0Outstanding

(631 Ratings)

"Nice hotel only a few minutes walk from the city centre. The hotel parking was full, but the underground parking for the city centre was close, safe and cheap. The staff was very helpful and were able..."

Jan

Don't miss out! Price and availability may change

9.0 / 10.0

Outstanding(631 Ratings)

Hotel in Bruges

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with an indoor pool, near Bruges Christmas Market
This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite.
Change of towels is available on request.
Grand Hotel Normandy by CW Hotel Collection offers 64 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Grand Hotel Normandy by CW Hotel Collection

Pool

Air conditioner

Internet / Wifi

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Map of Bruges

city location on map

Nearby attractions

Memorial Museum Passchendaele 1917

De Zonnegloed Animal Sanctuary vzw

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

9.0Outstanding

(631 Ratings)

"Nice hotel only a few minutes walk from the city centre. The hotel parking was full, but the underground parking for the city centre was close, safe and cheap. The staff was very helpful and were able..."

Jan

Don't miss out! Price and availability may change

$$$$

9.0 / 10.0

Outstanding(631 Ratings)

Hotel in Bruges

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Bruges

city location on map

Nearby attractions

Memorial Museum Passchendaele 1917

De Zonnegloed Animal Sanctuary vzw

Available Rooms

About this hotel

Hotel with an indoor pool, near Bruges Christmas Market
This smoke-free hotel features an indoor pool, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite.
Change of towels is available on request.
Grand Hotel Normandy by CW Hotel Collection offers 64 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

9.0 / 10.0

Outstanding(631 Ratings)

5.0 / 10.0

Friendly staff

5.0 / 10.0

Could not fault the staff every single one of them was very polite and helpful. The swimming pool was a good temperature and the games in reception were a nice touch.

10.0 / 10.0

Nice hotel only a few minutes walk from the city centre. The hotel parking was full, but the underground parking for the city centre was close, safe and cheap. The staff was very helpful and were able to recommend and reserve a nice place for us for dinner. The breakfast buffet had a huge selection, and good quality food for the price.

10.0 / 10.0

Excellent stay. Very pleasant staff etc

5.0 / 10.0

Amazing stay here at this fantastic hotel. The staff are so helpful and friendly and the hotel is beautifully decorated. Lovely swimming pool and great facilities. We will definitely be returning here if we visit Bruge again

10.0 / 10.0

A lovely room and hotel with excellent facilities.

4.0 / 10.0

Very good location, 10 minutes walk from the main square. Huge 24/7 car park close by. Rooms are spacious with comfortable beds, and a nice pool too. Only negative is the price of breakfast where it is cheaper to eat out, in an expensive city. Would recommend.

10.0 / 10.0

What a fabulous hotel! We loved it! Excellent friendly and knowledgeable staff who were ever-present but not intrusive. Really made us feel welcome. Breakfast was excellent, plenty of choice and very high quality. Lovely pool. Great bar. Hotel was spotlessly clean but retained character. Our family room was gorgeous!! We will definitely be back as soon as we can!!

5.0 / 10.0

Nice hotel with good facilities and friendly staff.

8.0 / 10.0

The hotel is decent and as expected. The pool was better than I expected. They put us in a very cold room and it was situated near the parking lot so I would have liked a better location of the room. Room was smaller than expected. Not sure if other rooms are bigger but I felt short changed on the actual room. The location of the hotel is outside of the main tourist area but that’s not a negative. Bruges is very small and walkable. Staff was courteous and professional.

8.0 / 10.0

Hotel needed some tlc, slightly tired and shabby looking

5.0 / 10.0

It was an excellent experience, would have loved to have restaurant faculty at the hotel !

10.0 / 10.0

Loved the swimming pool.

8.0 / 10.0

Ok

5.0 / 10.0

Had a relaxing one night stay in a triple room. Staff welcoming, comfortable room and beds, pool. Delicious breakfast. We parked in the underground car park close by

6.0 / 10.0

Grand Hotel Normandy is located on a large street in Brugge, fairly close to the Brugge Convention Center (BMCC). It is an old hotel with dated rooms and facilities. The room smells old as soon as you enter. Ours had a pillar in the middle of the room and an old squeaky cupboard that barely held together. The small safety cabinet located inside it could not accommodate a laptop and was not fastened in place. The room was clean with a very large bed and an excellent mattress. I prefer a hard mattress while my wife a softer one; this mattress somehow worked for both of us! The room came with a modern spacious bathroom. Oddly, the small sink was placed right under a large shelf; you either hit your head or you did not use the sink. Room service was spotty. The reception staff was absolutely amazing, all smiles and very helpful. The breakfast was very good, with a wide selection of items that should satisfy any taste and need. The pool was very nice and clean. Overall, this hotel was not worth the money.

10.0 / 10.0

The hotel was one of the best I've stayed at! It was a 5-10 minute walk from all of the restaurants and attractions. The staff were really friendly and helpful. The room was on the small side but it had all of the amenties we needed. I would definitely recommend the Grand Normandy Hotel.

6.0 / 10.0

We visited early March, and although the room was spacious and clean, it was very cold. We realized that the heating cannot be adjusted from the room. After going to reception, they confirmed that they will turn the heating on. Even after that, our family of 4 were freezing all night. We noticed the heating was on, but after a while after it was turned off. For the price we paid, it was unpleasant to sleep in a freezing room. The breakfast was good.

5.0 / 10.0

Great stay - friendly and helpful staff, lovely large bedrooms, delicious hotel breakfasts, swimming pool - not too far from the centre of Bruges and near Zan Square with lots of restaurants. Definitely recommend for a stay in Bruges.

10.0 / 10.0

Had a wonderful stay. The staff were very helpful and friendly and made our stay very special.

10.0 / 10.0

Great stay for Bruges. Breakfast was good and room was comfortable. It was a longer walk to the city center, but doable.

10.0 / 10.0

Beautiful rooms and comfortable beds! The staff was so kind and helpful!

10.0 / 10.0

Everything was excellent. When paying with a credit card, make sure you select “euro” or else you get charged 4% commission. Hotel will not tell you that.

8.0 / 10.0

Our room was quite small but everything was clean and all the staff were helpful and lovely.

8.0 / 10.0

This property is a little outside the town center but it’s worth the stay. The staff was friendly and the property was so clean and pretty. The beds were perfect and the town center was walkable. Highly recommend this property.

10.0 / 10.0

Really enjoyed the hotel - lovely breakfast buffet. Hotel bar was very nice. Rooms were lovely and the beds very comfortable. Easy walking distance to center of Bruges.

10.0 / 10.0

We arrived quite late in the evening, but the staff couldn’t have been more polite and understanding. Excellent food and a perfect location to travel around Bruges.

10.0 / 10.0

Huge comfortable room. Loved the roof terrace. Not a great deal of food selection for dairy free, was quite difficult at breakfast.

10.0 / 10.0

Very friendly staff, great breakfast and a short walk (10 mins) to the centre of Bruges. Lots of nice bars and restaurants close by.

8.0 / 10.0

The bathroom have no door, which for a couple's room can be an issue.

10.0 / 10.0

Great hotel with excellent staff. Beautiful breakfast.

10.0 / 10.0

Unique building layout, nice area around the pool

5.0 / 10.0

Nice hotel… room could do with some mire storage for clothes. However the staff were excellent and the breakfast was great

10.0 / 10.0

Service and facilities can't be faulted. It was excellent and made my stay enjoyable. Besides the excellent service, it is affordable and well situated, being 10 minutes or so walk from most of the important sights and restaurants. The rail station is also a 15-20min walk away, while a bus stop/interchange is 5 minutes walk away. One downside noted was the strong smell of old sewerage pipes in a section of the corridor immediately after the reception desk. I appreciate that this often can be a problem in old buildings, but until this is fixed, I would recommend the hotel place some candles in the area, which should burn-off/mask the smell. Would I recommend the hotel, yes!

10.0 / 10.0

Hotel was very nice and clean. Staff were very friendly and helpful. Family room was perfect enough space for everyone. Pool was decent and food for breakfast was very good. Just outside Bruges centre but only 10 minute walk.

10.0 / 10.0

Wonderful

10.0 / 10.0

Had a pleasant stay. Would absolutely return someday. Staff was very friendly and helpful, swimming pool and breakfast were amazing!

5.0 / 10.0

Very good highly recommended

10.0 / 10.0

Lovely, comfortable room - bathroom was very tiny though. Esa at check-in was extremely helpful, polite and friendly. So were all the other staff. Very good breakfast (loved the white cloth and matching cutlery). Location is very good - right next to the main square and yet away from all the rush. Overall, very good but also a bit pricey.

5.0 / 10.0

Amazing stay and we loved it here. Beds are comfy but may bring our own pillows next time. Staff are all very welcoming and polite. We shall return..

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