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The Grand Hotel

Top rated by guests

Exterior

Family Room, Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room (Inland) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Sea View | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Lobby

8.0Excellent

(1,008 Ratings)

"Old-world warmth of welcome to children and adults. Main reception room is a beautiful large high windowed, graceful, room resplendent with its numerous couches, library, sea views and perfect for rai..."

Rosemary

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(1,008 Ratings)

Hotel in Torquay

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Internet / Wifi, Balcony or Patio and more

About this hotel

On beach with outdoor pool for sandy fun near Princess Theatre
Spend the day relaxing on the beach or pampering yourself at The Grand Hotel's full-service spa.
The Grand Hotel offers 132 accommodations with safes and coffee/tea makers. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at The Grand Hotel

Pool

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Gym or Fitness Center

Garden

Family friendly

Map of Torquay

city location on map

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

Paignton Zoo Environmental Park

Babbacombe Model Village

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.0Excellent

(1,008 Ratings)

"Old-world warmth of welcome to children and adults. Main reception room is a beautiful large high windowed, graceful, room resplendent with its numerous couches, library, sea views and perfect for rai..."

Rosemary

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(1,008 Ratings)

Hotel in Torquay

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Internet / Wifi, Balcony or Patio and more

Map of Torquay

city location on map

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

Paignton Zoo Environmental Park

Babbacombe Model Village

Available Rooms

About this hotel

On beach with outdoor pool for sandy fun near Princess Theatre
Spend the day relaxing on the beach or pampering yourself at The Grand Hotel's full-service spa.
The Grand Hotel offers 132 accommodations with safes and coffee/tea makers. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.0 / 10.0

Excellent(1,008 Ratings)

4.0 / 10.0

Worth upgrading to have a sea view because the original room had no view at all and was dark.

4.0 / 10.0

We had a wonderful stay at The Grand Hotel, we had our 11 month old puppy with us too. Staff were very friendly and helpful. We would like to make a special mention to the restaurant staff as we had dinner on Saturday evening in the dog friendly part of the bar and were well looked after. Thank you once again for making our stay so enjoyable.

4.0 / 10.0

A very brief stay - arrived in time to drop bags, then straight off to Theatre. Head down overnight, quick shower and back out at 8am for train back to London. Total time spent from check-in to check out 11hrs 37 mins - actually in hotel approx 8 hours. Not long enough for real assessment of facilities. Room clean, bed comfortably. Near station. Suited our needs.

5.0 / 10.0

The hotel is in a great location next to the train station and only a short work in to town. The room was clean and tidy and the bed was very comfy and we had a great nights sleep.

5.0 / 10.0

Always a good stay at Grand Hotel

5.0 / 10.0

Always a good experience when I stay at Grand Hotel

4.0 / 10.0

All fine for a one night stay. Little things like staff not cleaning up drink spills or even apologies for spilling the drinks! Other staff extremely attentive & almost overly apologetic about minor things…! Restaurant - as a group of 6 we had to wait for all 6 to receive both their starters & then their main courses… after a few minutes it became awkward. Even having bottles of prosecco opened & glasses provided was a ‘waiting game’ … should we open them or is he going to come back & do it…?! Pool & changing rooms require some considerable maintenance as do other areas … obvious work in places like the bar area … not sure if things like rolled up bits of carpet needs to be left in the public areas? Otherwise, as said for one night it was good.

4.0 / 10.0

Service has improved a lot at The Grand. The hotel is a little tired and my room smelt musty and had stains on the carpet, despite being one of the renovated rooms. The location is ideal, being close to the railway station. The bed was very comfortable and Ligo in the restaurant was extremely helpful at breakfast. I stay every year and check in was much better this year, with my room being available on arrival.

5.0 / 10.0

Very helpful, friendly staff, delicious food, luxurious hotel, loved my huge room and bathroom (best shower ever!), parking available on the street and in the garage, and on the seafront, about 10 minutes walk into town. Brilliant experience.

2.0 / 10.0

Repair to our room was requested. The repair person came noted the repairs needed and nobody did anything about it. Room was not made up on 3rd day talk about lack of customer care

4.0 / 10.0

Nicely appointed room, and common spaces. Could see the bay from my window. WiFi in my room, 427, was marginal. The bathtub is unusable as it is against the slope of the Mansard, you can not stand up in the bath, either to shower or get in or out.

5.0 / 10.0

Great sea view from our room. Enjoyed a great massage at the spa. Enjoyed using the pools. Lovely evening meal in the restaurant.

4.0 / 10.0

This was our second visit to the Grand Hotel in Torquay. We definitely enjoyed this stay, loved the bed, spacious room, sea view and lovely balcony. The room was warm, so we left the balcony door open and it was more comfortable. Breakfast was buffet style, which was okay, though a bit disappointing for the price. The table hadn't been cleaned, and cutlery was missing. Food was okay. Checking in and out was easy enough. Lovely building, sea view excellent. Managed to get free parking across the road so that was a bonus.

4.0 / 10.0

The Grand supported our needs and promptly handled any miscommunication that came up. The spa is worth your time and the staff were courteous & friendly. Events did mean we couldn't enjoy all the facilities but alternate activities were found and enjoyed.

2.0 / 10.0

Hotel itself was nice but bath or shower didn’t work they fixed bath next day and then toilet seat broke. Had a nice scone and tea and ploughman’s lunch however chef must of gone on holiday as fish and chips was dreadful

8.0 / 10.0

Location is amazing - right by the station, the beach and the festival we were attending. Hotel bar is gorgeous but swimming pool area needs some attention and more loungers. Rooms at the top of the hotel are incredibly hot but a fan is provided (we only found that the next morning!). Staff are super friendly and helpful.

4.0 / 10.0

The hotel is an icon of the area however the upkeep of the hotel has definitely slipped. The staff did their best to help out where possible but the stay was uncomfortable at best. We really wanted to love it but facing a train station with very worn out bed and a bathroom with mold didn’t have us resting as we had planned. Unfortunate.

5.0 / 10.0

Glamorous hotel, faded in places and could do with a little refurb in the bedroom corridors and around the pool, but we had a lovely stay, the facilities are great and our room was well-appointed. Great location, right next to the station and lovely view of Torquay. We will definitely return.

8.0 / 10.0

Staff were friendly enough.Reception/bar/restaurant was nice.some areas of hotel look like they need a refresh/updating.Swimming pool outside needs a refresh or clean?and changing rooms which also weren’t that clean.Room was ok but a bit tired in place.It was clean but window wouldn’t open.Breakfast quite a good choice.Coffee was already made up in a machine which was cold and too strong.Good location though for lots of places.

6.0 / 10.0

Good location. Disappointing bathroom.

5.0 / 10.0

Brilliant stay well looked after

10.0 / 10.0

Old-world warmth of welcome to children and adults. Main reception room is a beautiful large high windowed, graceful, room resplendent with its numerous couches, library, sea views and perfect for rainy days. The pork belly and fresh vegetables were delicious. A realistically priced, child-welcoming, truly charming hotel with generous pool towels, for the much enjoyed indoor and outdoor pool. The location is great for quick walks, short taxi and train rides to an abundance of child-appropriate fun. The staff are delightful. Grandeur and hospitality without the price-tag, breakfast and bedroom more than adequate, we look forward to our next visit very much. If you need power-showers, and ten-star waitress-service breakfasts, air conditioning, ... this hotel is not for you, but how lucky we are to have this wonderful hotel exactly as it is.

4.0 / 10.0

The Grand Hotel is poorly maintained and needs updating.

6.0 / 10.0

Parking costs additional 10 pounds, staff not experienced and not very helpful especially at reception to checkin. Had to wait a long and she was rude. Breakfast is good Venue is overrated Hotel is old

6.0 / 10.0

Paid for a sea view room but got less than a partial view on the first floor... The duvet covers and bed covers had holes and were dirty... The wifi was very bad ..we had to use our mobile data throughout our stay...

4.0 / 10.0

Generally our stay was ok. The entrance to the hotel is fabulous and well maintained and the staff are friendly. The indoor pool and changing rooms need a bit of an upgrade. There was a musty smell in our room and the corridor outside. Also not enough hooks to hang towels.

6.0 / 10.0

Hotel is close to train station and staff are nice. Unfortunately, this hotel has seen better days. I would not recommend anyone stay here.

6.0 / 10.0

4.0 / 10.0

Lovely friendly hotel the pool was great. Overall it’s a bit dated but they are trying their best and our 2 night stay was great

8.0 / 10.0

Right on the beach and a lovely walk to the seafront and town centre of Torquay. Outdoor pool is heated and an absolute delight. Staff sweet and friendly. Gym a little dated but great to keep on top of fitness.

6.0 / 10.0

The hotel was not 4 stars more like 2. Reception area nice but after that poor. Bedroom needed updating. Too many dogs on the premises. It was like being at Crufts. Shower pressure was a trickle and reported it twice at reception but to no avail. One good point, the staff were all excellent and worked extremely hard.

10.0 / 10.0

Arrived and greeted by the most incredibly kind staff. They really couldnt have given us any more to make us feel welcome. Want to give a huge thanks to Robin on reception. My husband has a neck injury and the staff even offered to get pain medications from the local Pharmacist for us. The food in 1881 resturant within the grand hotel was delicious and served by Felix. What a kind gentleman he was also. Even making my young boy happy by giving him free mocktails! Both inside and outsoor pools area great addition to our stay, the breakfast is tasty and always left each morning with full bellies. We will definitely be coming back. We were so sad to leave today. Thank you all for a wonderful stay

8.0 / 10.0

I have stayed here a few times I do like this hotel, out of season and in the busy season 😊

4.0 / 10.0

Really nice hotel, showing its age a little bit and could do with a bit of TLC in some of the common areas. Great stuff, with great service at the check-in, concierge and bar. Breakfast was good although the staff seamed quite overworked. Nice pool area outdoor. Outdoor pools were good. Gym could do with a little bit of a refit - feeling kind of old and it would be nice to have a sauna /steamroom in the spa area.

4.0 / 10.0

6.0 / 10.0

Over an hour late checking us in with no real concern the room wasnt ready for 3pm check in wouldn’t have minded but reception just didn’t care we had to sit about waiting. Room was ok quite clean bed was comfortable windows had all hand marks over them We were in 4th floor with partial sea view which was quite nice facing the train track but that didn’t really bother us . Overall look of the building inside and out is quite run down would be a lovely hotel if this was looked at . Lovely warm pool both inside and out. Breakfast was fine but had an evening meal and was not that great which h was a shame because it cost a bit Overall nice location had a lovely time in Torquay Would we stay in this hotel again ? Probably not I think there are nicer places around for less money or better for the money we paid

4.0 / 10.0

Enjoyed my stay although room was far to hot .

4.0 / 10.0

Overall very clean but ventilator in bathroom has not been cleaned for a while. Also areas around lampshades/bulbs not routinely cleaned. Breakfast and dinner options are excellent. Room comfort was excellent as well. Hotel location - excellent. Limited car parking space. It would be great if reception staff can offer advice around alternative parking options or more information provided when booking.

3.0 / 10.0

Elegance from another age. Some parts of the hotel need an update and refresh

8.0 / 10.0

all was quite good

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