The Grand Hotel





7.6Good
(3,464 Ratings)
"The food in the hotel was excellent, very well presented and tasty. The staff were very friendly and helpful i would definitely recommend staying there"
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4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Attractively set in the center of Torquay, The Grand Hotel features 4-star accommodations close to Riviera International Center and Torre Abbey. The rooms come with a TV with satellite channels.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Shared living spaces
Garden
Laundry services
Beach front
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.6Good
(3,464 Ratings)
"The food in the hotel was excellent, very well presented and tasty. The staff were very friendly and helpful i would definitely recommend staying there"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The food in the hotel was excellent, very well presented and tasty. The staff were very friendly and helpful i would definitely recommend staying there
Everything was just fine
6.0 / 10.0
Reception staff were friendly and helpful. Lots of places to sit and have a drink from the bar in the library and lounge areas. Enjoyed the relaxed atmosphere.
Pools were closed. Our room and the bed was small. Really dated furniture and carpet. The bathroom needed updating and it took 45 minutes to run a bath as the water pressure so low. Wallpaper on the ceiling was coming down and there were hairs in the shower and on the floor from the previous guest. The room smelled musty, so we kept the window open the whole time. Really disappointing.
6.0 / 10.0
Good location, friendly staff, good food
No indoor pool, had to change rooms because the electricity didn’t work, nor did the shower.
5.0 / 10.0
The breakfast was very good. The staff were very pleasant.
The sink in the bathroom was cracked not excessively but it looks like it’s been cracked for some time. The TV had no local news stations and the room was very stuffy. No ventilation tried opening the windows but too stiff. also, the room I stayed in was right next to the railway station. I woken up at 5:45 with announcements
9.0 / 10.0
Great staff
Dining area cold
10.0 / 10.0
This was my third stay at The Grand Hotel in 2025, so it’s fair to say it’s somewhere I feel comfortable returning to.
Overall, the stay was pleasant and very much in line with what I’ve come to expect from this hotel. The room was clean and comfortable, and everything worked as it should. The festive decorations were a lovely touch and really added to the atmosphere, making the stay feel warm and seasonal.
It was clearly off-season during my visit, and some floors and rooms were undergoing refurbishment. This didn’t hugely affect my stay, but it did make certain areas feel a little less polished than usual.
At check-in, the receptionist seemed new and was unable to confirm whether my room had a bathtub, which was slightly frustrating as this was important to me. Thankfully, the room did have one in the end, so it worked out, but the uncertainty wasn’t ideal.
9.0 / 10.0
Lovely location, helpful and friendly staff.
Nothing
7.0 / 10.0
wifi unreliable
staff training in bar questionable
water in room tpeid
10.0 / 10.0
Everything
Nothing to say
9.0 / 10.0
Warm cosy room, great view.
The bar was cold.
10.0 / 10.0
Really lovely hotel, clean and tidy and great location
Nothing not to like
7.0 / 10.0
Location In the past it’s been a very grand property They in process of upgrading facilities which will be fantastic mid 26
For what it is advertised as I thought it fantastic
10.0 / 10.0
Beautiful hotel. Lovely rooms. Dog friendly. Great staff.
Nothing
7.0 / 10.0
Room was very run down and dirty. It was very very hot (to the point of being uncomfortable). The check inn process took around 20mins which was very disappointing.
7.0 / 10.0
Great location. Amazing public spaces
The rooms were ‘tired’ and needed re-decorating and a bit of TLC
10.0 / 10.0
I have been to The Grand many times over many years. Love it
Nothing
10.0 / 10.0
Friendly staff. Beautifully decorated for Christmas.
Room clean. Warm and comforting.
Only slight complaint was:
No cup in room for making cup of tea on arrival but this was soon remedied when spoke to reception.
Breakfast in the morning there were no vegetarian sausages available dispite being on menu.
Would have liked to see something in room as to how to contact reception if need. Wasn’t explained on booking in.
8.0 / 10.0
It is an ageing graciously hotel
Cold in bad area
10.0 / 10.0
Nice comfortable clean room with a sea view .
6.0 / 10.0
Room 219 curtain boards are loaded with years of dust . Poor for my health.
Corridoor window frames rain coming in , wet and again mouldy,
Rain slacked wall paper in bedroom
J no damp smell in corridor
Bathroom needs deep clean asap .
Downstairs environment, staff were goo.
Reception sfaff incompetent. Whist solving my bill , she answered the phone. Poor service
Got a bill that didn’t belong to me . Very poor at resolving my bill
Paid too much .
Nice
10.0 / 10.0
Excellent location for visiting theatre. Beautifully elegant decor and very comfortable.
n/a
8.0 / 10.0
Location
Location
9.0 / 10.0
Location and cleanliness
N/A
8.0 / 10.0
Plentiful breakfast with wide choice and was cooked satisfactorily
Food prices were good for a hotel
Hotel was on the cold side needed a jacket or jumper for bar and restaurant
Drink prices quite expensive but plenty of choice
Evening meal was average
8.0 / 10.0
Fantastic staff on reception. Great location. Very comfortable bar/lounge/library areas. Good choice of breakfast items.
We had cheap rooms that are in need of a refurb. Not unreasonable given cost. Main areas in good shape.
7.0 / 10.0
Spacious room
Good shower pressure
Evening meal and the pleasant atmosphere Felix and his wife bring to the dining experience at The Grand
Room 118 was a maze of corridors to get too
The shower space was very small with no grab rails
7.0 / 10.0
Breakfast- very good but lacking early morning swim I lacked appetite to really enjoy it.
it wasn't th same without the indoor pool but appreciate it had to be done sometime. Curtailed visit as there no pool to 1 night to visit theatre .
7.0 / 10.0
Character.
Good breakfast.
Helpful staff.
Bit tired in places eg. Curtains in room were in holes. No information booklet eg regarding room service and number to dial reception.
There seem to be all young staff put together on certain evenings who didn’t seem to want to do the job they are paid for. Maybe some training on customer interaction and having a mixture of the older staff working alongside them. Can the coffee machine be switched off later. We often came in after 10pm and just wanted a coffee in the bar but was told it is switched off at 10pm (why?)
It was not clear when and where meals were served.
8.0 / 10.0
Hotel location was excellent,easy walk into Torquay
Breakfast was good
9.0 / 10.0
We stay here often. Lovely staff and cosy rooms. Family rooms and double rooms have always been lush. Always clean.
Stayed on the 4th floor for the first time and it looked freshly painted and decorated.
In all hotels I have stayed in the pillows have always been pathetic and pointless for use but here I have no issues.
No complaints this visit.
I do feel the parking situation is a bit poo though. Always an extra expense.
10.0 / 10.0
Excellent breakfast with a big gluten free selection
Excellent service would deffo go back
10.0 / 10.0
Clean, warm and lovely staff
8.0 / 10.0
The bar is a lovely space to sit and have a drink and something to eat.
Breakfast was very nice and even though it was a buffet, the food was lovely and hot
It is a bonus having the garage so we could park the car
Our room was adequate but appeared quite outdated. I imagine the seaview rooms are nicer
9.0 / 10.0
We had a wonderful stay at this hotel. The staff were friendly, polite, and very helpful throughout my visit. The room was big, clean, and nicely warm, very comfortable! I especially loved the dining room; it reminded me of a room from the Versailles Palace, so elegant and charming. The food was absolutely delicious.
The location was perfect, right next to the station and just across from the beach. Parking was easy too. Overall, I received excellent service and would definitely stay here again. Highly recommended!
9.0 / 10.0
Good location , nice staff , fab bar area
It would of been nice to get a latte/ cappuccino at breakfast
8.0 / 10.0
Room was good but tight for manoeuvring round. Lovely to have a balcony but accessible only on hands and knees. Room 215 has a shower 600mm square - a total waste of time.
The stupid tiny shower.
8.0 / 10.0
Breakfast was fine with plenty available on the buffet.
TV was very small
Room windows are a bit old but not a problem.
6.0 / 10.0
Location
Needs updating
8.0 / 10.0
Old hotel, restaurant was lovely. Breakfast was nice, good selection. Toiletries provided which is a nice touch. Had a great nights sleep.
Room very dated, with small bathroom and not a powerful shower. Indoor pool closed for renovation
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Grand Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Grand Hotel. Enjoy the water!
Is The Grand Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Grand Hotel?
We found 29 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
