The Charlton Boutique Hotel

Top rated by guests

Standard Triple Room | Egyptian cotton sheets, premium bedding, individually decorated

Standard Double Room | Bathroom | Combined shower/tub, free toiletries, towels, soap

Deluxe Room | Bathroom | Combined shower/tub, free toiletries, towels, soap

8.4Excellent

(97 Ratings)

"Yes excellent services no faults "

Shaun ian

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(97 Ratings)

Hotel in Cheltenham

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Cheltenham with a restaurant and a bar
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and a banquet hall are onsite.
Change of towels is available on request.
The Charlton Boutique Hotel offers 13 accommodations with coffee/tea makers and complimentary toiletries. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 28-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities at The Charlton Boutique Hotel

Restaurant

Non-smoking

Coffee/tea maker

Bar

WiFi/Internet

Garden

Kettle

Bath or shower

Family friendly

Free toiletries

Towels

Linens

Desk

Map of Cheltenham

Nearby attractions

Cotswold Wildlife Park & Gardens

18 mi

West Midland Safari Park

35.9 mi

WWT Slimbridge

18.5 mi

Stratford Butterfly Farm

25.7 mi

Available Rooms

$$$$

Top rated by guests

8.4Excellent

(97 Ratings)

"Yes excellent services no faults "

Shaun ian

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(97 Ratings)

Hotel in Cheltenham

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cheltenham

Nearby attractions

Cotswold Wildlife Park & Gardens

18 mi

West Midland Safari Park

35.9 mi

WWT Slimbridge

18.5 mi

Stratford Butterfly Farm

25.7 mi

Available Rooms

About this hotel

Amenities

Restaurant

Non-smoking

Coffee/tea maker

Bar

WiFi/Internet

Garden

Kettle

Bath or shower

Family friendly

Free toiletries

Towels

Linens

Desk

Ratings and reviews

8.4 / 10.0

Excellent(97 Ratings)

6.0 / 10.0

Room strange smell, I felt it was probably from the carpet & strong cleaning products. Very basic room but towels changed each day which was appreciated Tv old Bathroom shower pressure ok, bathrooms could do with grout changing as black marks. Toliet inside rim noticeable rust/scale. Did not see staff but when had trouble getting into room very responsive ( self check in) Email sent with code before stay, maybe just let people know that the key to the door is behind the key pad thing that would help. The room I was in I could here other people having shower, the extractor fan & banging of doors so noisy Overall not bad with a couple of tweaks I think it could be improved upon

8.0 / 10.0

The room is nice and clean. However the room temperature is too high even though the radiator is over . Also the emergency alarm suddenly on around 6:30 . Wake us up with scary and can’t fall back asleep

10.0 / 10.0

Yes excellent services no faults

10.0 / 10.0

Staff were excellent

4.0 / 10.0

Perfectly serviceable hotel - was only here for one night - but quite a distance from the bars and restaurants of Cheltenham. It was quite clean and rooms are ok but the self check in is very impersonal and I didn’t see any staff while I was there - but did not need them

10.0 / 10.0

Bed and bedding was wonderful!

10.0 / 10.0

The hotel is clean and comfortable bed with nice linens. The check in with no staff present worked fine.

4.0 / 10.0

This property has no staff on site. And there is no one at the end of a phone when you need help at 2:00am because your bed is riddled with bed bugs who are feasting on your face, arms and chest. I had a terrible experience. It’s only after the helpful Expedia agent who was on call at night tried to get a refund that I received a response. They offered to move me to another room, but no one sent a follow up email to check on me (I was in a lot of pain with swollen face and eyelids), and they offered no compensation. It’s been 3 days since that incident and I am still struggling with the bites all over my body. The hotel committed a serious breach of health and safety practices and their only response was to offer to move me to another room. I should also mention that the main road leading to the hotel is closed. This causes severe traffic jams in the morning and in the evening. They sent no communication about that before I checked in. I have never felt so upset and disappointed with the way I was treated. I won’t be booking this place again,

3.0 / 10.0

Nice large room and comfortable bed. However, the hairdryer was broken which was eventually replaced but finding a human member of staff to report this was not easy. The wooden slatted blind was broken. The electricity on all the sockets failed in the middle of the night and therefore the hairdryer couldn’t be used. The very dark decor of the room made it gloomy. Overall, disappointing.

5.0 / 10.0

This is a contactless hotel, so key collection details are sent prior to arrival and you go straight to your room - so hard to rate on service as I didn’t interact with anyone. The room was well equipped, beautifully decorated and had plenty of space. The bed which while low was extremely comfortable and the linens and pillows were of a very good quality. The bathroom was equipped with a bath and shower, and my only issue was here, as it was incredibly slippery as expected trying to get out of the bath after a shower, and no grab handles available.

2.0 / 10.0

The bed was terrible, two singles pushed to make a king but mattresses at different heights so very uncomfortable. One side the bed sloped up so couldnt lie in the bed without feeling unwell. The otherside was nearly 2 inches lower. The bath was filthy as was the floor to the bathroom. The walls in the bathroom needed a good clean and the towels didn't look clean either! The room was extremely noisy could hear running water from below most of the night. We didnt try the restaurant as it was limited to italian style food which wasn't what we wanted.

4.0 / 10.0

Was a bit worried about the contactless process but it worked super well actually and allowed us to come and go as we pleased. Bed was comfy and our daughter slept very well in the cot provided. The only things I would maybe say on the negative front was that the shower could have been better but it did the job!

4.0 / 10.0

A lovely room, spacious and comfortable, but what a strange operating system at this hotel. They have no reception, but email you your room number and key safe combination. Numerous individuals hanging around in the afternoon/evening who I assume were staff.

10.0 / 10.0

Lovely cosy and comfortable hotel. Was ideal for us as close to a wedding we were attending. The food in the restaurant was delicious (we had an evening meal there but didn't order breakfast).

5.0 / 10.0

Comfy clean room 😊 will book again!

10.0 / 10.0

Good instructions. Nice room.

6.0 / 10.0

It suited the purpose, bed and shower. Only 2 towels provided,no bath towel! Nice evening meal in the restaurant.

4.0 / 10.0

Very clean and comfortable, friendly staff and excellent food. Only gripe was the shower wasn’t great.

10.0 / 10.0

Strange, but not in a bad way! The quality of the restaurant food is amazing. Bith evening meal and breakfast were delicious

10.0 / 10.0

Very clean. Staff very patient with inquisitive child. Our family room was very cozy and appealing. Excellent value for the money

4.0 / 10.0

Great service let me book in early i could not get the tv to work shower was a dribble and the decour in the bathroom was tired Was ok for me i was on my own

4.0 / 10.0

Accommodation was adequate with a few problems, there was a water drip noise echoing up the bath plug hole disturbing our sleep, the shower flow was extremely poor and the handle support would not support the shower head so it drooped making it impossible to have a normal shower. Noisy doors banging shut late at night and early morning. A place to AVOID in my opinion, I’ve stayed in better Travelodge at less money !

3.0 / 10.0

Very clean, possibly would have been nice to have some apps on the TV. The shower didn't have a lot of pressure, and the bathroom lacked a radiator. The bed was comfortable enough.

4.0 / 10.0

Ideally located for us as visiting family that live in Charlton Kings and didn’t want to stay in central Cheltenham where most hotels don’t have dedicated parking. The room however felt a bit dated and the mattress was very soft and uncomfortable. My husband resorted to sleeping on the floor for a couple hours the last morning.

4.0 / 10.0

The room was excellent. The only let down was that breakfast was advertised as available from 8am (not just to guests but also on a banner outside the hotel) but by 8:30 the dining room was still locked and in darkness, and no staff were around to ask. I don't know if it opened after that as I had to go. If you're wanting breakfast I'd check first.

1.0 / 10.0

Awful, grubby dirty towels and dusty, I did not stay and moved to another hotel, I spoke to the Manager Sammy for a refund and she point blankly refused £394.. I’ve had to go through my bank to get a refund Awful service and rude. Avoid like the plague!

1.0 / 10.0

8.0 / 10.0

We stayed here to visit friends who live really close to the hotel. As this is a "contactless hotel" there is no reception to check in or out. You should receive a text/email the day before your stay telling you the access code to gain entry to the hotel, your room number and code to open the key safe on the wall outside your room. This worked well for us but you do need to check that you have received this as I don't know what you would do if you didn't have this info. The staff were around in the morning and they were polite and friendly. The breakfast was excellent. We would stay here again.

4.0 / 10.0

The hotel used a code policy to enter the hotel and room,so not many staff about to help with any enquiries. The room itself was well set out and comfortable, with lots of cupboards and draws to put clothing.The hotel just lacked atmosphere.

10.0 / 10.0

Clean warm nice people

4.0 / 10.0

8.0 / 10.0

Never stayed where there is no reception before, but was a very smooth process

1.0 / 10.0

I booked a stay through Hotels.com for last night, as I was arriving after the regular check-in hours. Following the instructions in my booking confirmation, I contacted the hotel to inquire about their late check-in procedure, which was listed as available. That evening, I received a message from the hotel confirming my stay, along with the room number and door access codes. However, upon arriving at the hotel and entering the room I had booked, I was shocked to find other people already sleeping there. I immediately double-checked the confirmation details to ensure there wasn’t an error on my part, but the room I was given was indeed the one I had reserved. I have since messaged the hotel about this issue and have yet to receive any response. I am requesting a full refund for this unacceptable experience.

1.0 / 10.0

5.0 / 10.0

Lovely accommodation. Nice sheets and comfortable bed. Shower did not work properly.overall very nice for our overnight stay. Went for dinner and breakfast at oncore restaurant (,within hotel,) Excellent food and service.

5.0 / 10.0

Clean, helpful staff , excellent dining area table cloth and napkins

5.0 / 10.0

Clean, helpful staff , excellent dining area table cloth and napkins

8.0 / 10.0

Convenient, contactless check in, friendly & helpful bar/restaurant staff

8.0 / 10.0

Convenient, contactless check in, friendly & helpful bar/restaurant staff

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at The Charlton Boutique Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Charlton Boutique Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Charlton Boutique Hotel?

We found 14 amenities for this rental. This includes restaurant, non-smoking, tv, coffee/tea maker, and bar.

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9.0 / 10.0

Outstanding(1 Rating)

Premier Inn Cheltenham Central - West/A40

Hotel

in Cheltenham

3star

2 guests · 1 bedroom · 1 bath

Free WiFi/internet · TV · Coffee/tea maker

Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Cheltenham, at $133 per night for your next great vacation.

The Charlton Boutique Hotel

Hotel in Cheltenham

Reasons to book

About this hotel

Amenities at The Charlton Boutique Hotel

Map of Cheltenham

Nearby attractions

Available Rooms

Hotel in Cheltenham

Reasons to book

Map of Cheltenham

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Charlton Boutique Hotel pet friendly?

What amenities are available at The Charlton Boutique Hotel?

Explore similar stays in Cheltenham

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